JUNE 2024 - MAB Openings Bro

• Brand:

• Business Name:

• Bun Number:

• Project Implementation Manager:

• RBM Name:

• GM Name:

• FOH Trainer Name:

• BOH Trainer Name:

• Number of FOH team members trained:

• Number of BOH team members trained:

• Date and Time BRO started:

  Date

• Ensure the GM completes exact hours for the team each day on team plan. Fill in the Team attendance tracker at the end of everyday so we can track who may have missed various sessions and put suitable next steps in place. At the end of the week please upload a picture of the tracker.

  Media

• Run an effective Brief at the beginning of every day with the management team.This helps to maintain a focus and keeps everyone on the same page.​
  
  ​

  

Training Plan Day

• Training plan date

  Date

• What sessions were covered today?

• Recap Training Objectives - Have they been met? What did we miss?

• Thinking about the focus areas from the Management team, how did the sessions today go?

  Good

  Fair

  Poor

  N/A

• What were the benefits of today's training?

• Any concerns from today?

• Were actions set in our brief this morning achieved?

• Were any Superstars identified in todays training and why?

• Are there any team that need extra support going forward?

• Any Next Steps for tomorrow?

Open Day Debrief

• You will need to conduct a final debrief on Open Day. This should include going over the contents of this document including any final next steps you will be leaving for the management team.(Final Next steps to be written in the last sections of this document) . (OPENINGS TEAM ONLY - also discuss Post Project Review)

Please check the following systems & equipment are working on set up day. Please check as early as possible & raise calls for anything not working immediately.

• SWS is up to date and correct order pads are showing

  Yes

  No

  N/A

• Table management system is working (if applicable to brand)

  Yes

  No

  N/A

• Guest feedback link and the correct survey is loading

  Yes

  No

  N/A

• Tills and EFT's are working correctly

  Yes

  No

  N/A

• Aztec is up to the correct day

  Yes

  No

  N/A

• Website is live and showing correct dates for opening

  Yes

  No

  N/A

• IPads are working correctly

  Yes

  No

  N/A

• Tills and IPads are communicating with printers or screens

  Yes

  No

  N/A

• If a premier inn is next door check the ATOS button is on the till

  Yes

  No

  N/A

• Prices on the till and all brand offers are depleting

  Yes

  No

  N/A

• Applicable dry run button is on the till and working (this won't show until open day)

  Yes

  No

  N/A

• New table plan has been completed

  Yes

  No

  N/A

• All team members have Dallas keys and EFT pin codes

  Yes

  No

  N/A

• All deliveries received and log any missing items

  Yes

  No

  N/A

• Ecolab products are installed and working

  Yes

  No

  N/A

• Dishwasher is working

  Yes

  No

  N/A

• Glass washer is working

  Yes

  No

  N/A

• Coffee machine is working

  Yes

  No

  N/A

• Are all Kitchen team in appropriate footwear

  Yes

  No

  N/A

• Have all fixable items i.e. Blue roll holders, tab grabs etc. been installed

  Yes

  No

  N/A

• Company approved 3 and 7 Tread ladders on site and safely stored

  Yes

  No

  N/A

• Is the Order at Table App working? (brand specific)

  Yes

  No

  N/A

• All team have completed full building tour

  Yes

  No

  N/A

Please ensure the following general items are checked and completed

• Drink Training waste entered daily on till as local promo

  Yes

  No

  N/A

• Food Training waste entered daily on till as local promo

  Yes

  No

  N/A

• Are all FOH team in correct uniform as per Brand standard?

  Yes

  No

  N/A

• Are all BOH team in correct uniform as per Brand standard?

  Yes

  No

  N/A

• Have all Ops Issues been recorded in Ops Issues Doc FY23? (Openings Team ONLY)

  Yes

  No

  N/A

Please check the following Safe and Legal items, If any items are not complete please add these to your FOH next steps to ensure the GM knows what items are left to complete once the Business Opens

• Cellar PPE station fully stocked

  Yes

  No

  N/A

• Premises License on display

  Yes

  No

  N/A

• Up to date price list on display

  Yes

  No

  N/A

• Weights and Measure poster on display

  Yes

  No

  N/A

• Cellar safety posters :- Deliveries, barrels stacking, gas cylinders, co2 alarm test

  Yes

  No

  N/A

• Allergen poster on display

  Yes

  No

  N/A

• Challenge 21 poster on display (or Challenge 25 if in Scotland)

  Yes

  No

  N/A

• AHUS (Anti hold up stickers) Displayed

  Yes

  No

  N/A

• FOH Cleaning schedule explained and in use daily

  Yes

  No

  N/A

• Correct FOH Allergen guides available on tablet

  Yes

  No

  N/A

• Fire Evacuation Kit available

  Yes

  No

  N/A

• Bar:- Line cleaning signs available for use

  Yes

  No

  N/A

• Has Elearning been checked and all team members notified of any outstanding items?

  Yes

  No

  N/A

• Fire Drill Test Complete

  Yes

  No

  N/A

• Fire Call point stickers displayed and filled in

  Yes

  No

  N/A

• Notice Board Complete as 'Per perfect notice board' guide

  Yes

  No

  N/A

• Diversey have installed, checked and all training complete

  Yes

  No

  N/A

• COSHH Folder Signed Off

  Yes

  No

  N/A

• Risk assessments fully complete

  Yes

  No

  N/A

• Licensing Folder: Duty manager nomination form complete

  Yes

  No

  N/A

• Licensing Folder: Confirmation of licenses held form complete

  Yes

  No

  N/A

• Licensing Folder: Outlet specific Information complete

  Yes

  No

  N/A

• Licensing Folder: Training record server of alcohol complete and stored in licensing folder

  Yes

  No

  N/A

• Team Files in place and all training signed off in each file

  Yes

  No

  N/A

Complete for Business with Fuzzy Ed's Only

• Occupancy monitoring tally sheet in use

  Yes

  No

  N/A

• 4 people trained in First Aid, one on duty either in the business or in Fuzzy’s at all times

  Yes

  No

  N/A

• All Fuzzy Ed’s specific risk assessments signed off (found in Fuzzy’s manual)

  Yes

  No

  N/A

Please check the following Safe and Legal items, If any items are not complete please add these to your BOH next steps to ensure the GM and KM knows what items are left to complete once Business Opens

• PPE Stations fully stocked

  Yes

  No

  N/A

• All safety stickers, Allergy poster and notices in place in the kitchen

  Yes

  No

  N/A

• Minimum 3 temperature probes calibrated and recorded on Nintex

  Yes

  No

  N/A

• Scales Calibrated and recorded on Nintex

  Yes

  No

  N/A

• Kitchen team have the correct cookbook downloaded for use.

  Yes

  No

  N/A

• Cook Matrices have been completed and displayed

  Yes

  No

  N/A

• BOH Cleaning schedule in explained and in use daily

  Yes

  No

  N/A

• Kitchen Due Diligence in use daily on tablet or back office

  Yes

  No

  N/A

• Two safety policies on site and signed by management team

  Yes

  No

  N/A

• RBM reminded in regards to completing an RBM Check

  Yes

  No

  N/A

• Alto Sham training completed and signed off if applicable

  Yes

  No

  N/A

• Diversey have installed, checked and all training complete

  Yes

  No

  N/A

• All Allergens Posters Displayed

  Yes

  No

  N/A

• Has the correct Allergen Guide been downloaded to the tablet

  Yes

  No

  N/A

• Take a photo of your completed Service Trial observation forms

  Media

• Take a photo of your completed Dry Run observation forms

  Media

• Take a photo of your completed Open Day observation forms

  Media

Please enter the number of compulsory ELearning exceptions from Mable on open day in the fields below

• Any Outstanding - Health and Safety Declarations

  Yes

  No

• Any Outstanding - Food Safety Declarations

  Yes

  No

• Any Outstanding - Tip Declarations

  Yes

  No

• Any Outstanding - Licensing Law: Your responsibilities for serving alcohol

  Yes

  No

• Any Outstanding - Underage Gaming

  Yes

  No

• Any Outstanding - Food Safety Level 2

  Yes

  No

• Any Outstanding - Fire Health and Safety Level 2

  Yes

  No

• Any Outstanding - M&B and Me

  Yes

  No

• Any Outstanding - Art of Service and Selling

  Yes

  No

• Any Outstanding - The Guest Experience

  Yes

  No

• Any Outstanding - Kitchen Beyond the Pass

  Yes

  No

• Add a picture of your outstanding ELearning report

  Media

Enter any next steps you have for the GM and Team to complete once open

• Thinking about the focus and outcome of training agreed on the Teams call, what next steps need to be completed to ensure the site hits the targets. Refer to specific supporting material left with GM and Site.

Training Next Steps

• What is the next step?

• Who is to complete next step -

• When is next step to be completed by?

  Date
Other Next Steps

• Other next steps; these should be focused around People, Practices, Profits and Guests

• What is the next step?

• Who is to complete next step-

• When is next step to be completed by?

  Date

Enter any next steps you have for the GM and Team to complete once open

• Thinking about the focus and outcome of training agreed on the Teams call, what next steps need to be completed to ensure the site hits the targets. Refer to specific supporting material left with GM and Site.

Training Next Steps

• What is the next step?

• Who is to complete the next step?

• When is the next step to be completed by?

  Date
Other Next Steps

• These should be focused around People, Practices, Profits and Guests

• What is the next step?

• Who is to complete the next step?

• When is the next step to be completed by?

  Date