Title Page
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Lagoon
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Lagoon Team Member
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Conducted on
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Observered by
Observation checks
Standard Laundry
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1.0 - PPE worn
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1.1 - Lagoon Trello board used to determine the order in which the washing needs to be done
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1.2 - Customer order notes checked in Trello
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1.3 - Any laundry in red bags put straight into the washer
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1.4 - Order sorted correctly, sheets, towels etc
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1.5 - Stained items put to one-side
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1.5 - Pre-spotting done correctly
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1.6 - Trello card split if needed
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1.7 - Extra PPE worn if checking pockets
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1.8 - Delicate items separated from standard laundry
Wet cleaning
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2.1 - Lagoon Trello board used to determine the order in which the washing needs to be done
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2.2 - Items checked for stains, damage and items in pockets
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2.3 - Care labels checked
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2.3 - Any stained items are pre-spotted
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2.4 - CS informed if any damaged items received
Washing
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3.1 - Printed Trello ticket attached to the machine during washing
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3.2 - Machine loaded correctly
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3.3 - (Cam & Batt only) Machines show load weight of 95% or above
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3.4 - Loads mixed if required
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3.4 - If so net bags are tied correctly
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3.5 - Correct wash programme selected
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3.6 - Wet clean items care labels checked again (if needed)
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3.7 - Printed Trello ticket attached to the machine during washing
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3.8 - Wet clean items washed on the correct programme
