LAXTR Mobile Check In Experience

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Mobile Check In

• Did host use "15-5" rule?

  Yes

  No

  N/A

• Did host use, "We've been expecting you."?

  Yes

  No

  N/A

• Did host use guest's name in conversation?

  Yes

  No

  N/A

• Did host verify credit card on file?

  Yes

  No

  N/A

• Did host ask guest about parking?

  Yes

  No

  N/A

• Did host offer 500 bonus points/$10 FB voucher (If applicable)?

  Yes

  No

  N/A

• Did host thank guest for their loyalty?

  Yes

  No

  N/A

• Did host tell guest their name and offer further assistance? <br>

  Yes

  No

  N/A

• Did host walk guest towards elevator?

  Yes

  No

  N/A