Title Page
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Report ID
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Aircraft Reg
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Aircraft Type
- A319
- A320
- A321
- A350
- A380
- B777-200
- B777-300
- B787-8
- B787-9
- B787-10
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Inspection Date
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Caterer
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Conducted by
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Stand
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Type of Inspection
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Origin Station
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Destination Station
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Flight Type
Ramp Safety
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Catering Truck ID
PPE / Vehicle Check
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Hearing protection is worn or carried?
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Are safety shoes being worn?
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Vehicle suited to task and in good condition?
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All team members are wearing high visibility jackets that are fully fastened?
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All team members wearing the correct COVID-19 PPE?
Arrival at Aircraft
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Front and rear shutters closed?
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Guardrails, canopy (if fitted) and platform retracted?
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Catering truck waited to approach until engines shut down, anti-collision lights off, and chocks and cones were in place?
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Was the catering vehicle being driven in the raised position, or were guardrails/platform being extended while the body of the truck was being raised?
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Driver of the truck stopped short of the aircraft, to test the brakes?
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Banksman/Guide used to direct driver onto the aircraft?
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Were stabilisers/chocks deployed before the truck was raised?
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After the truck is raised, are the guardrails extended to within 3-4" from the aircraft fuselage? (A380 ops - fan guards extended?)
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Was any part of the truck platform/guardrails touching the aircraft?
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While the truck was being raised, were staff positioned in a place of safety?
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Was the British Airways door opening procedure followed correctly?
Transfer & Handling of Catering Equipment
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Please state the weather conditions
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Were all canisters that were transported on trollies followed procedure? i.e not more than 1 canister on a half cart, or 2 side by side on a full size cart.
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Were all canisters that were transported on trollies followed procedure for high winds?
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Were trollies pushes across the platform carefully using hand to hand exchange?
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Were all items of loose equipment hand transported, not on top of carts/transit trollies?
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Were the catering team using two people to transport the transit trollies?
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Was any equipment staged on the platform must be secured?
Departing from Aircraft
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Was the British Airways door closing procedure followed correctly?
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Catering staff ensured that the aircraft door is fully closed, seated in recess and the handle is correctly stowed?
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Before the truck is lowered, did the operator look and check both sides to ensure that the area is clear of personnel and obstructions?
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Guardrails and platform fully retracted and shutters closed?
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Whilst reversing, did the driver of the truck use a guide person positioned at least 10ft behind the truck, with a clear of any obstructions?
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Did the driver follow hand signals from the guide person?
Driving Standards
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Do drivers maintain a speed no faster than walking pace around the aircraft and comply with local driving policies?
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When not servicing the aircraft, was the catering vehicle parked away from aircraft, fueling zone and roadways and not obstructing emergency exits, fueling equipment, fire fighting equipment or the fuel hydrant emergency stop switch?
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If left unattended, was the catering vehicle engine turned off, brakes applied, and left in a place of safety, not causing any obstruction?
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Were any of the team observed smoking around the aircraft?
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Did the team remain in easy reach of the emergency controls at all times the vehicle was in operation?
Outbound Catering Inspection
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Are all latches and catches engaged for all trollies and canisters?
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Have all chillers in all galleys been turned on by the catering team?
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Have all Chef's Chat and Allergen Information been loaded?
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Are all canisters and trollies sealed?
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Are all trollies loaded to specification, ensuring that any all carts/no carts rules have been followed?
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Were all trollies cosmetically acceptable?
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Were all canisters cosmetically acceptable?
Equipment Check
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Are all trollies fully functional, with no defects, including brakes?
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Are all canisters fully functional, with no defects, ensuring any gaps are not deemed a security risk?
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Are all beverage pots fully functional, with no defects, including the locking mechanism?
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Are all oven racks fully functional, with no defects, including no loose/soiled items?
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Have all galley plans been followed correctly? Ensuring any non-stowaged items are in the correct location?
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Has all PPE equipment been loaded?
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Have all brewers been loaded in security protected packaging?
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Are all waste trollies security sealed correctly?
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Has the black stationary bag been loaded?
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Are all First Aid canisters labelled with a green sticker?
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Has the Universal Protection Kit canister been loaded?
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Have all ice drawers been emptied/cleaned, including any bar paperwork from previous sectors?
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Has Skyflyer packs been loaded?
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Has all perishable items been loaded in chilled stowages?
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Have all ovens been loaded to spec, ensuring that cracks in crockery has not occurred from transport?
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Has all recent ACI's been followed? Latest ACI: Milk Loading 8x 1pint SSM CWCK Chiller
Flight Co-ordinator & Crew Engagement
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Did a Flight Co-ordinator conduct a handover with Cabin Crew in each galley?
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Did the Flight Co-ordinator ensure that no seals were broken before the Cabin Crew boarded the aircraft?
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If there was a requirement for top-up meals to be delivered to the aircraft, was this done promptly and delivered?
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Were all SPML meals loaded?
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Was there a positive relationship between the Flight Co-ordinator & Cabin Crew, with mutual respect shown from both parties?
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Have Smart Labels been placed into appropriate stowages and activated correctly?
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Did the crew report any items missing that were not available on the top-up truck prior to door closure?
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Are top-up meals compliant with NOP / Halal catering, if appropriate?
Inbound Catering Inspection
Post Decatering Checks
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Have all canisters been removed from the aircraft?
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Have all trollies been removed from the aircraft?
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Have all bags/loose catering items been removed from the aircraft?
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Is the jetty/node free of any catering equipment?
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Are all overhead lockers free from all catering equipment? (excluding loose CW/F washbags)
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Are all wardrobes free of all catering equipment?
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Are all stowage locations empty? Including cubby holes above ovens and brewers?
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Have all items have been removed from behind the last row of seats? (SH)
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Are bread warmers empty and switched off?
Pre Decatering Checks
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Have crew sealed and locked the IFE Media Box canister?
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Have crew sealed all M2 kits?
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Have crew sealed and locked all bars/IFR/BoB trollies/canisters?
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Is bar paperwork present on the outside/ice drawers of all bars?
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Have crew decatered all Club Kitchen/wine chillers?
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Are all trollies and canisters fully latched closed before removal from stowage?
Miscellaneous Observations
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Please state
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Please state
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Please state
Interactions with Cabin Crew / Catering Staff
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Please provide any feedback received from any encounters with Cabin Crew
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Please provide any feedback received from any encounters with Catering Staff
Confirmation of Audit
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Signature of Auditor
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Staff Number of Auditor
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Time of Audit Report Closure
