Locker Rooms

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

What is your first impression as you enter this area of the club?

• Is the layout, initial presentation and feel both welcoming and representative of our brand?

  Yes

  No

  N/A

Is this area Convenient for the member? Are the time critical things fully functional?

• Locker availability is good. Lockers in use are by current users only – disciplined daily padlock chops are happening in line with the Operating Standard

  Yes

  No

  N/A

• Every locker has a hanger in place

  Yes

  No

  N/A

• Hairdryers (& hair stylers where applicable) are fully functioning and the correct number are available.

  Yes

  No

  N/A

• All hairdryers & stylers cables and casings are in good condition. Filters are free of dust. Hairdryers and Stylers cannot physically reach a sink

  Yes

  No

  N/A

• Toiletry dispensers are adequately filled - Soap, toilet paper and air freshener dispensers are<br>functioning, clean and are not empty

  Yes

  No

  N/A

• Towels are neatly stored and adequately stocked (Classic clubs)

  Yes

  No

  N/A

Is this area safe and in a good state of repair?

• Lighting - internal and external exits, corridors and lobby lighting is functioning but only switched on where natural light is inadequate or if other areas may be negatively affected

  Yes

  No

  N/A

• Temperature & Ventilation - the area is the correct temperature and humidity is maintained at a<br>comfortable level to accommodate the type of environment (as a guide 22° C)

  Yes

  No

  N/A

• Floors have no visible cracks or damage - floors are not greasy or slippery underfoot both when wet or dry

  Yes

  No

  N/A

• Walls & Surfaces are suitable for the intended purpose and free from ingrained staining or wear.

  Yes

  No

  N/A

• Ceilings should be in good condition with no cracks on tiles or roof area. Any roof fittings are not<br>damaged e.g. sprinkler systems, fire alarm, lights

  Yes

  No

  N/A

• Doors should be able to open and close fully and have no damage to materials or fixtures

  Yes

  No

  N/A

• Windows, glass and mirrors

  Yes

  No

  N/A

• Sharps Boxes - are wall mounted (not on the floor or free standing) and not more than 2/3rd's full

  Yes

  No

  N/A

• Sunbed units/rooms

  Yes

  No

  N/A

• Lockers and benches - including the padlock mechanism and hinges

  Yes

  No

  N/A

• Store rooms are locked

  Yes

  No

  N/A

• If any cleaning or maintenance is taking place in this area then the appropriate 'A' frame sign is being used to warn members of a wet/slippery floor, a trip hazard, hazardous substances or cleaning in<br>progress. Is the right equipment being used and no equipment or materials are left unattended?

  Yes

  No

  N/A

Is this area clean and tidy?

• Floors - should have no visible dust, dirt or marks

  Yes

  No

  N/A

• Walls - no dust on walls or skirting boards

  Yes

  No

  N/A

• Display cabinets are clean and the display meets our brand communication standards

  Yes

  No

  N/A

• Mirrors and glass.

  Yes

  No

  N/A

• Ceilings, lights fittings, vents and high level signage.

  Yes

  No

  N/A

• Bins are clean and not overflowing – including towel bins

  Yes

  No

  N/A

• Inside lockers are clean and no rubbish is left. There are no marks on the wood or shelves

  Yes

  No

  N/A

• Sunbed units/rooms

  Yes

  No

  N/A

• Lockers and benches - including under benches & on top of lockers

  Yes

  No

  N/A

How are we communicating to the members in this area?

• Branding & permanent signage – All logos, graphics and branded features are well presented<br>– Personal Property ‘disclaimer’ notice is in place and clearly visible. Statutory sunbed communication meets new Brand Standards for England, NI, Wales & Scotland)

  Yes

  No

  N/A

• Non essential stickers, banners, signage and posters – are limited and if used are in line with our<br>‘Club Communication Guidelines’.

  Yes

  No

  N/A

• Notice boards – Notice boards are kept to a minimum and the content is branded and meets our<br>‘Club Communication Guidelines’.

  Yes

  No

  N/A

• Background music and TV – Volume and content is appropriate.

  Yes

  No

  N/A

Are our people in this area delivering ACTIVENESS?

• Have you seen a member of the Membercare team in the club today?

  Yes

  No

  N/A

• Looking good - In the correct uniform with name badge.

  Yes

  No

  N/A

Sign Off

• Auditor's signature

  Sign