Title Page

  • Site conducted

  • Conducted on

  • Prepared by

  • Location

First Impression

  • Signage - Signage is clean, illuminated as per the day part, in good condition and to spec.

  • FOH Exterior - Presence of window decals, neat, clean and straight.

  • FOH Interior - Walls, floors, windows and ceilings all clean and in good condition

  • Seating is Neat and Clean

  • Front Counter - Clean, uncluttered, no tip jars, spec POS systems

  • Display Chiller is clean, organized and fully stocked

  • Music - At an appropriate level, spec music being played. No music from the BOH can be heard

  • Consumer Complaints - All complaints are dealt with adequately and within a 24hr period

  • Team Work - Good communication between all staff, the team is working as one unit.

  • Outside Seating is clean and well maintained

Muncipality Complaince

  • Muncipality File available/organised

  • Trade License Available

  • Tenancy Contract Available

  • Atleast one Certified PIC on duty

  • Basic Food Hygiene Certificates for Staff Available

  • OHC for Staff available

  • Pest Control Contract Available - Request Record

  • MSDS for all Chemicals available

  • Temperature Logs Available for last 60 Days

  • Cooking Logs Available for last 60 Days

Equipement

  • Oven is clean and in working condition

  • Grill is clean and in working condition

  • Freezer is clean and in working condition - Right Temperature

  • Chiller is clean and in working condition - Right Temperature

  • Make Line - layout is according to standard, No cross contamination, inserts are clean and organsied, when product is not in use it is kept closed

Back of the House

  • All chemicals are in their designated place - No chemical contamination

  • Prep Area - Clean, Organized and Sanitized.

  • Storage Areas - Clean and organised. Depp cleaning schedules in place and being adhered to

  • Staff Areas - Neat, clean and free of smell

  • Wash areas - Basins are free of clutter, Mixers are in good condition and not leaking

Restaurant Safety & Management

  • Waste Disposal - Dustbins are deep cleaned and emptied regularly

  • Daily Briefing Record is Present

  • SOPS - All documents on the walls are spec, in good condition

  • Equipent and first aid - Present, stocked and maintaned

  • Garbage Area - Neat, clean and free of smell.

Counter Service / Call Centre

  • Order Taking - Customers are greeted upon approach

  • Order taking techniques - Evidence of upselling and suggestive selling

  • Order Taking process - Full process is adhered to. Customer is given all details, order is repeated and amount is given

  • Packaging - Only branded packaging is in use

  • Call is being answered within 3 Rings

Staff Apperance

  • Management - At least one manager is present and on shift

  • Uniforms - All staff are in correct uniform, uniforms are neat, cleaned, good condition,name tags

  • Hair and Makeup - All brand spec is being followed

  • Shaving - All men are cleanly shaved in accordance to governement regulations for restaurants

  • All staff members know about current promotions/targets/goals

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.