Store Audit

Site conducted

Signage - Signage is clean, illuminated as per the day part, in good condition and to spec. All flags, banners and directional signage is clean and in good condition

FOH Exterior - Presence of window decals, neat, clean and straight.

FOH Interior - Walls, floors, windows and ceilings all clean and in good condition

Upstair Seating is Neat and Clean

Front Counter - Clean, uncluttered, no tip jars, spec POS systems

Menus - Available, menu stand is clean, organised and fully stocked

Music - At an appropriate level, spec music being played. No music from the BOH can be heard

Consumer Complaints - All complaints are dealt with adequately and within a 24hr period

Team Work - Good communication between all staff, the team is working as one unit.

Outside Seating is clean and well maintained

Muncipality File available/organised

Trade License Available

Tenancy Contract Available

Atleast one Certified PIC on duty

Basic Food Hygiene Certificates for Staff Available

OHC for Staff available

Pest Control Contract Available - Request Record

MSDS for all Chemicals available

Temperature Logs Available for last 60 Days

Cooking Logs Available for last 60 Days

Fryer is clean and in working condition

Grill is clean and in working condition

Freezer is clean and in working condition - Right Temperature

Chiller is clean and in working condition - Right Temperature

Make Line - layout is according to standard, No cross contamination, inserts are clean and organsied, when product is not in use it is kept closed

All chemicals are in their designated place - No chemical contamination

Prep Area - Clean, organised and santized.

Storage Areas - Clean and organised. Depp cleaning schedules in place and being adhered to

Staff Areas - Neat, clean and free of smell

Wash areas - Basins are free of clutter, Mixers are in good condition and not leaking

Waste Disposal - Dustbins are deep cleaned and emptied regularly

Daily Briefing Record is Present

SOPS - All documents on the walls are spec, in good condition

Equipent and first aid - Present, stocked and maintaned

Garbage Area - Neat, clean and free of smell.

Order Taking - Customers are greeted upon approach

Order taking techniques - Evidence of upselling and suggestive selling

Order Taking process - Full process is adhered to. Customer is given all details, order is repeated and amount is given

Packaging - Only branded spc packaging is in use

Call is being answered within 3 Rings

Management - At least one manager is present and on shift

Uniforms - All staff are in correct uniform, uniforms are neat, cleaned, good condition,name tags

Hair and Makeup - All brand spec is being followed

Shaving - All men are cleanly shaved in accordance to governement regulations for restaurants

All staff members know about current promotions/targets/goals