Title Page

  • Site conducted

  • Conducted on

  • Prepared by

  • Location

FIRST IMPRESSION

  • Opening / Closing on Time Store opened on time Morning, Evening and after prayer time? Store closed early for pray time/ End of the day?

  • The store key /must be with the store manager or his representative and to ensure that there are no additional copies with any employee who is not authorized

  • Attendance Of Staff Are all staff of the shift IN store? Are all available employees is enough for this shift period?

  • Staff grooming and personal hygiene Are all the staff looking good in terms of shaving, uniforms, No pleasant Odors and their nails are not long…ect.?

  • Store Clean & Tidy Is the store clean? Is Window glass is clean & shiny? Is tables & chair's organized in their places?

  • Tables, Chairs & Décor Is there is any broken chairs, tables in Dine in area? Is there is any broken tiles in Dine in Area? Is there is any sign for hazard issues could be effect customers/store staff? e.g. (exposed wires, broken glass, Etc..)

  • Advertising tools Is Advertising tools in a sight of customers?

  • Customers Services Does cashier Smile & Greet customers and following the service standerds

  • Any pending maintainace issue?

CASH & TILL AREA

  • "Cash Till Fund/ Petty Cash Is there is cash fund / Petty cash for the store? Is it balanced?

  • "Cash Till Reconciliation Is Cash reconciliation is balanced?

  • Access Levels Does the cashier use his login name on the system?

  • "Staff Discount Form Is there is Staff discount form?

  • Are they use it properly as per policy?"

  • 1.Cash Incident Form Is there is cash incident form? Are they use it properly as per policy? 2.Promo / Coupon Form Is there is Promotions / coupon form? Are they use it properly as per policy?

  • "Varify Validity of Closing TransactionsDoes cashier closed the transaction properly?

  • Does requested order is matching with customer receipt?"

  • Daily Hand Over Inventory Did Cashier updated the daily hand over inventory?

  • "1.Deposit/Collection Log Book Updated

  • Is Daily sales receipt voucher been updated properly?

  • Is SPAN machine available? Is there is any issues ? "

  • Did Customer Get Receipt? Does Cashier give customer their receipt? Is Sign of customer service telephone no. available on the right place?

  • Staff Personal declaration form Are they update the staff personal cash declaration form/log?

PREPARATION & STORAGE AREAS

  • Clean & Tidy Is It clean & tidy with No issues to effect the Preparation procedures?

  • Varify Expairation Dates Is there is any expired items?

  • Machines/Equipment Ready To Be Used Do all machines and equipment work well without defects?

  • Satff is Wearing Mask, Cap, Gloves & Apron Is all Staff is wearing as per Policy ? (gloves, mask, Apron & Cap)

  • "Items Stored Well (Wrap, Closed..ect) Is All items been stored well (wrap it OR closed the box after using it)?

  • Chillers & Refrigerators Is Chiller & Refrigerators rooms is in good condition?

  • FIFO Been Followed Do they follow the FIFO (first in first out)?

  • Food Health & Safety/did STM following the procedure for food Health & safety?

  • "Items Withdrawal Form Do they have item withdrawal form? Are they use it properly?

HOME DELIVERY AGGREGATORS

  • Is there any delivery aggregators devices missing?

  • Is store/restaurant facing any problem related to the device? (Login/Pricing/Store location)

  • Are all delivery aggregators are connected to internet & active stage?

  • Is there any delivery aggregators device broken or not in condition?

  • Dose the store/restaurant are using the device only for the said purpose?

STOCK & INVENTORY

  • "Daily/Monthly Inventory Updated Do they update monthly inventory? Do they update Daily inventory?

  • Stock IN Updated (Suppliers, W.H, ..ect) Do they update Stock IN from Suppliers OR W.H .. Ect?

  • Stock OUT Updated (Sold, Trans Out ..ect) Do they update Stock OUT to other stores OR sold items?

  • Daily Wastages/Expired Form Do they update wastage? (Do check for wastage items if its possible compared to wastage form)

  • "Any Discrepancy Been Reported Did they report if there was any discrepancy?

  • Ineventory During Visit Carry on a line inventory for some items (randomly)

  • WASTE Item did kept in clear place and write on it in Waste sheet?.

  • disposal waste items/did STM cheak the item and inform his Manager?

  • Counting Stock IN/OUT Do they do actual count for stock IN/OUT?

General LP / Health & safety

  • "CCTV Is there is any CCTV system? Is there is any issues related to records?

  • Is all settings correct? (records for 30 days, date & time, Access level..Ect .)"

  • "Fire Extinguishers Is fire extinguishers located in reached able places? Check expiration date"

  • "Fire Alarm System Is there is Fire Alarm System? Is it active?

  • Is there Smoke detector & working fine

  • "Emergency Exits / Lights Is there is Emergency Exit lights? Is there is Emergency Exit Signs? Is it working properly?

  • "Municipality Crads Is all employees has their Municipality cards? Is there is any cards expired?

  • Store license Is there is Store license? Is it expired?

  • Insects Killer Is insects killer available? Is it works properly ?

  • "LOST & FOUND Do they follow the policy of LOST & FOUND?

Sign Off

  • Store Manager/IN charge Signature with Employee No

  • Auditor Signature

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