2017 Quarterly LP Self-Audit

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Refund register drawer balances? (2)<br>The refund register drawer cash holding is to balance to allocated amount

Does the safe balance? (2)<br>All spare registers and petty cash tin counted daily?

Are excess funds being cleared from the registers in a timely manner? (1)<br>Funds in excess of $1,000 over float are to be cleared from register drawers, cash drops not left outside of safe

Do cash deposits balance? (3)<br>Cash drops should balance to amounts in DCR

Is cash counted by two associates/managers? (3)<br>All banking is to be counted by two associates or managers

Register Pull sheets are completed daily and filed? (1)<br>Register pull sheets are to be completed each time cash is removed and recorded. All registers balanced at the end of the day.

DCR checklist has been correctly filled and all required documents attached including SAT 901 report? (2)<br>Signed by a Manager?

Daily key register is being used (3)

DSS screen is up to date on AS400? (6)<br>No unreceipted DSS orders where product has been received, all correctly receiped

Price overrides and guarantees are being checked and followed up? (3)<br>Daily reports reviewed and filed.Price checks should be completed on PG's over $20 to ensure ticket compliance

Weekly Refund Report checked by Management and filed in Weekly LP Pack (8)

All store alarms working correctly, no zones isolated unnecessarily (6)

901 Buyback Sheet correctly filled and signed by The Manager? (4)<br>Do the slips match SAT report, if not has an explanation been provided?

Double checking of refunds? (10)<br>Is there cross checking at DCR process that no. of slips match no. of refunds per SAT report? All slips have a 2nd signature, is this checked at DCR process?

Daily Void Report reviewed and checked ? (8)<br>VE, VT types questioned and 10 types signed by Manager.

Monthly and Weekly LP checklists have been conducted and results filed, including Observation, Pick Up and SFS Audits? (10)

Managers Office and cash/safe room is secured and locked at all times? (2)<br>Managers office and security areas such as Security booths are to be closed and locked when unattended. Safe room to be locked at all times

Monthly LP Committee has been conducted, minutes filled and posted on LP Board (5)

Is the store front secured before after trade while staff is in? (4)

Store Keys are with staff and not left unattended? (1)<br>All store keys are to be either kept on staff or secured in a locked area.

EAS Gates are turned on and functioning correctly? (10)<br>Walk test is to be conducted of gates to ensure compliance

RGD/RTV Processes being adhered to? (1)<br>Correct RIF log being used and con note numbers entered for stock sent back to DC. Local destroy tally sheets have been sighted and signed by a manager before destruction.

Cashiers counting back change and handing receipts to customers? (5)<br>No unclaimed receipts in regs

Is LP issues covered in the morning talk? (8)

Claim checks are secured? (2)<br>All claim checks are secured with manager access only or secured in safe

Minimum two team members present at opening and closing? (10)<br>No key holder to be by themselves in store at any time

"Tile Time' is being implemented? (10)<br>Paging being done as per script

Cleaner sign out sheet is being used (2)

Removed EAS tags in front counter and registers are neatly stacked in individual trays, spider wraps wound up, any tagging material that needs to be re-applied to shop stock has been done (3)

All associates and managers sign off at the registers when they are finished (3)

Weekly Dated Stock checks have been done and stock rotated (2)

Customer bag checks being conducted? (8)<br>All customers bags larger than A4 size, trolleys and strollers are to be checked

Hard tag detacher is kept securely and away from the reach of customers? (4)

FOS staff have awareness of front exit and respond to EAS activations (10)

5 mt rule is being followed at Front of Store (12)

A manager is present in the dock during stock receipting? (8)<br>A manager must be present in the dock area from start to finish during every delivery, are pallets being checked for correct wrapping and security stickers

Customer pick up doors and roller doors locked and/or alarmed (10)

Manifest SKN detail reports are being used, highlighted items identified on pallets. All ticket items checked. (10)

Monthly Layby Reconciliation has been done (8)

Number of pallets received is being matched to the numbers advised from DC on a con-note basis? (10)<br>Emailed con notes are stapled to the truck con note and filed in the weekly pack along with ticked off pallet number sheets

Delayed pick ups are easily identifiable, all have claim checks securely attached, no loose or used claim checks lying around (2)

High Risk Stock is not left in an unsecured area? (4)<br>All security stock is to be identified and moved to a secure area/tagged immediately. Includes high value Lego, Action Figures, Baby Monitors etc

Ticket items are marked with SKN's, number of items per box where applicable and organised for easy recognition on the racks. Items with multiple boxes identified (tramps, cots etc), marked and stacked together (10)

Only authorised staff can access the store rooms. (5) <br>Management monitoring any exits from the back, rubbish is only taken out under management supervision

SFS deliveries scanned by couriers, reminder posters in place. (4)<br>Couriers are not allowed in store rooms unattended.

LP Board is up-to-date? (2)<br>Should include current LP Committee, tagging standards, pilferage top 10, meeting minutes, offender info etc

Pilferage is regularly processed, high risk areas communicated. (4)<br>Top 10 sheet posted on LP Board

Lets Talk Hotline posters are visible in the lunch room? (2)

Most recent LP Bulletin has been printed, reviewed by Mgmt, communicated and copies left in break room? (4)

Fire exits alarmed, monthly checks done, sign off sheets filled in (6)

RF guns not left unattended on shop floor/store room (4)

5 mt rule is being followed on shop floor? (12)

Bi-Weekly counts being done as communicated by LP, counts entered on S Drive, all discrepancies escalated to LP (12)

Infant Clothing tagged correctly? (2)

Baby Carriers and Nappy bags tagged correctly? (2)

Infant Feeding and safety (Cat 38) tagged/displayed correctly (7)

Skates/Scooters tagged correctly (3)

Action Figures and RC tagged correctly (6)

Thermometers tagged correctly (double tag) (2)

Cat 39 tagged correctly (2)

Infant Ticket tagged correctly (2)

Sylvanian Families, Thomas Wood and Paw Patrol tagged correctly (3)

Lego tagged correctly (6)

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present

Is the Store safe locked? (2)<br>Safes should not be left unlocked unless manager present