Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Job number
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Did you complete walk through with the customer? Did you discuss job plan/work order to verify it's correct? Did you verify equipment locations, and that all equipment is in final location for overall Home Integrity?
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Select date
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Add location
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Tap: did you check the fittings and the drop feed to the house? Check ground block?
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Did you check all fittings behind wall plates?
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Did you discuss the VOC post-call and explain survey?
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Did you order a free VOD movie?
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Did you discuss self help video section on remote?
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Did you direct customer to YouTube channel, Twitter feed and tech chat for self help options?
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Did you run HIC and verify all levels are in spec?
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Did you verify that all services are working properly and that they received what they ordered?
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Signature
