LPO PRE-HANDOVER CHECKLIST

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• All manuals are online - See POSTLINK - Quick Links

  Yes

  No

  N/A

• LPO Manual

  Yes

  No

  N/A

• Passport Interview Procedures (if applicable) 2008

  Yes

  No

  N/A

• CBA General Instructions MARCH 2004

  Yes

  No

  N/A

• External AP Signage/Prime Sign including pylon signs of a suitable standard

  Yes

  No

  N/A

• Interior AP Signage meets the standards.

  Yes

  No

  N/A

• Approved Hours of Business signage on display and of a suitable standard

  Yes

  No

  N/A

• Approved Security signage is displayed on front window.

  Yes

  No

  N/A

• Posting Box has Dangerous goods sticker displayed.

  Yes

  No

  N/A

• Posting Box has clearance times displayed.

  Yes

  No

  N/A

• Are all posters applicable to the business

  Yes

  No

  N/A

• Current brochures and charges booklets in use as per POSTLINK

  Yes

  No

  N/A

• All merchandise, fixtures and fittings clean and tidy.

  Yes

  No

  N/A

• Withdrawn Philatelic stock not on sale - return to LPO Distribution if necessary

  Yes

  No

  N/A

• Confirm floor plan is current. If not please request updated floor plan.

  Yes

  No

  N/A

• Is shop neat and tidy. Workplace Health and Safety not breached.

  Yes

  No

  N/A

• Internal disable access through internal shop meets standard.

  Yes

  No

  N/A

• Counter areas and serving positions tidy and maintained.

  Yes

  No

  N/A

• Is standard of external paintwork suitable

  Yes

  No

  N/A

• Is standard of internal paintwork suitable.

  Yes

  No

  N/A

• Is POB area clean tidy and free of rubbish.

  Yes

  No

  N/A

• Are door numbers correct and in good condition

  Yes

  No

  N/A

• Is the area above the boxes clean and free of unsightly items.

  Yes

  No

  N/A

• Is installation correct and have all boxes installed been approved.

  Yes

  No

  N/A

Run Audit Action List. (Run from Admin menu in POB

• Confirm there are no outstanding items on the Audit Action List.

  Yes

  No

  N/A

Run POB Site Statistics report.

• Do vacancies and Not In Use match report

  Yes

  No

  N/A

Print last Security Audit Report for the outlet.

• Is the office security compliant

  Yes

  No

  N/A

• Check general security in outlet is in line with current security standards

  Yes

  No

  N/A

• Are TLCC's operational and bolted down.

  Yes

  No

  N/A

• Are windows clean? Is clear window policy being followed?

  Yes

  No

  N/A

• Are scales AP approved and certified?

  Yes

  No

  N/A

• Does site have a passport camera - owned or leased.

  Yes

  No

  N/A

• Is the passport camera working properly

  Yes

  No

  N/A

• Keypads - Is a photocopier present

  Yes

  No

  N/A

Print LiPOMS Facilities Report.

• Check office details are correct.

  Yes

  No

  N/A

• Check delivery points (Contract, Counter, POB, Transit)

  Yes

  No

  N/A

• Check Australia Post equipment installed. EPOS and Passport Camera equipment

  Yes

  No

  N/A

• Check delivery journals and scanner are in use.

  Yes

  No

  N/A

• Check tax invoice books are on hand

  Yes

  No

  N/A

• Check condition and number of date stamps on hand.

  Yes

  No

  N/A

• Is postmark impression book being used.

  Yes

  No

  N/A

• Does the office have a black light and is it working.

  Yes

  No

  N/A

• Is mail streaming in place.

  Yes

  No

  N/A

• Email Credit Management 1 week out to confirm amount on stock account.

  Yes

  No

  N/A

• Check there are no outstanding cash discrepancies in discrepancy management.

  Yes

  No

  N/A

• Advise Licensee of incoming Licensees training schedule as per Training Calendar

  Yes

  No

  N/A

• Provide outgoing Licensee "Disclosure of Contact Information of Outgoing Licensee"

  Yes

  No

  N/A

• Does the Licensee have a Lease?

  Yes

  No

  N/A

• How long until the end of term for the lease.

• Is there an option on the lease. If so, how long?

• General Remarks

• General Remarks

• General Remarks

• General Remarks

• General Remarks