Title Page
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MAB Support Call
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BUN
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Site Name
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Location (Town)
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Engineer Name
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Date Of Works
Support Call Questions
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Type Of Support Call
- MAB Helpdesk - Power & Data
- MAB Helpdesk - Kitchen Screen Poles & Brackets / Ad Margin
- FJS Telecoms
- FJS Cabling
- FJS - P1
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Support Call Status
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What were you asked to do?
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Did you complete a Temp Fix
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Why weren't you able to complete Temp Fix?
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What are the outstanding actions?
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Supporting picture of outstanding actions
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Picture of Comms Cabinet - Pre-Works
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Picture of Comms Cabinet - After Works
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Picture of Comms Cabinet - At a Distance
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What were you asked to do?
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How was the Support Call resolved?
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Picture of Fault - After resolved
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Picture of Comms Cabinet - Pre-Works
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Picture of Comms Cabinet
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Picture of Comms Cabinet - At Distance
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Did you use any Materials?
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Amount of CAT5 Cables (Patch Leads) used
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Amount of Data Modules used
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Amount of Data Boxes used
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Amount of IEC Leads used
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Amount of Fused Spurs used
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Amount of Red Sockets for Tethered Peds used
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Metres of CAT5 Cable used
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Meters of Power Cabling used
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Metres of External Power Cabling used
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Metres of Trunking used
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Metres of Copex used
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Did you complete any value added service?
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What value added service did you complete?
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Supporting Pictures
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Does this site require an Electrical Certificate - Put No if you're an Engineer. Cablers please complete
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What type of Electrical Certificate
- Full Electrical Works Certificate
- Minor Works Electrical Certificate
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Customer Acceptance Name and Signature
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MAB RITM Reference
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Time On Site
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Time Off Site
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Support Call Status
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What were you asked to do?
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How was the Support Call resolved?
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Picture of Fault - After resolved
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Picture of Comms Cabinet - Pre-Works
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Picture of Comms Cabinet - After Works
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Picture of Comms Cabinet - At Distance
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What were you asked to do?
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Did you complete a Temp Fix?
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Why weren't you able to complete a Temp Fix?
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What are the outstanding actions?
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Supporting picture of outstanding actions
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Picture of Comms Cabinet - Pre-Works
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Picture of Comms Cabinet - After Works
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Picture of Comms Cabinet - At Distance
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Did you use any Materials or Equipment?
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Amount of Ad Margin HDMI Splitters used
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Amount of Short Poles used
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Amount of Long Poles used
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Amount of Brackets used
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Amount of Pattresses used
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Did you complete any value added service?
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What value added service did you complete?
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Supporting Pictures
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Customer Acceptance Name and Signautre
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MAB RITM Reference
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Time On Site
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Time Off Site
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Support Call Status
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What were you asked to do?
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How was the Support Call resolved?
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Picture of Fault - After resolved
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Picture of Comms Cabinet - Pre-Works
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Picture of Comms Cabinet - After Works
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Picture of Comms Cabinet - At Distance
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What were you asked to do?
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Did you complete a Temp Fix?
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Why weren't you able to complete a Temp Fix?
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What are the outstanding actions?
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Supporting pictures of outstanding actions
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Picture of Comms Cabinet - Pre-Works
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Picture of Comms Cabinet - After Works
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Picture of Comms Cabinet - At Distance
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Did you use any Materials
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Amount of CAT5 Cables (Patch Leads) used
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Amount of Data Modules used
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Amount of Data Boxes used
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Metres of CAT5 Cable used
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Metres of Trunking used
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Metres of Copex used
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Did you replace any Equipment?
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What equipment did you Deinstall?
- RFP35
- RFP45
- Mitel 5320 Corded Phone
- Mitel 6920 Corded Phone
- Mitel 612 Cordless Phone
- Mitel 5304 IKC Corridor Phone
- Standard Corded Phone
- Standard Cordless Phone
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Picture of Deinstalled Serial Number
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What equipment did you Install?
- RFP35
- RFP45
- Mitel 5320 Corded Phone
- Mitel 6920 Corded Phone
- Mitel 612 Cordless Phone
- Mitel 5304 IKC Corridor Phone
- Standard Corded Phone
- Standard Cordless Phone
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Picture of Installed Serial Number
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Did you complete any value added service?
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What value added service did you complete?
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Supporting Pictures
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Customer Acceptance Name and Signature
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FJS INC Reference
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FJS Telecoms Contact Name
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Time On Site
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Time Off Site
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Support Call Status
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What were you asked to do?
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How was the Support Call resolved?
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Picture of Fault - After resolved
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Picture of Comms Cabinet - Pre-Works
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Picture of Comms Cabinet - After Works
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Picture of Comms Cabinet - At Distance
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What were you asked to do?
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Did you complete a Temp Fix?
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Why weren't you able to complete a Temp Fix?
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What are the outstanding actions?
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Supporting picture of outstanding actions
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Picture of Comms Cabinet - Pre-Works
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Picture of Comms Cabinet - After Works
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Picture of Comms Cabinet - At Distance
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Did you use any Materials?
- Yes
- No
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Amount of CAT5 Cables (Patch Leads) used
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Amount of Data Modules used
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Amount of Data Boxes used
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Metres of CAT5 Cable used
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Metres of Trunking used
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Metres of Copex used
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Did you replace any Equipment?
- Yes
- No
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What equipment did you Deinstall?
- MR33
- MR36
- MR74
- MR76
- MR74 - Antenna
- MR76 - Antenna
- Power Bar
- MG41e
- 24 Port Switch
- 48 Port Switch
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Picture of Deinstalled Serial Number
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What equipment did you Install?
- MR33
- MR36
- MR74
- MR76
- MR74 - Antenna
- MR76 - Antenna
- Power Bar
- MG41e
- 24 Port Switch
- 48 Port Switch
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Picture of Installed Serial Number
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Did you complete any value added service?
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What value added service did you complete?
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Supporting Pictures
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Customer Acceptance Name and Signature
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FJS INC Reference
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FJS NOC Contact Name
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Time On Site
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Time Off Site
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Support Call Status
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What were you asked to do?
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How was the Support Call resolved?
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Picture of Fault - After resolved
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Picture of Comms Cabinet
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Picture of Comms Cabinet - At Distance
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What were you asked to do?
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What are the outstanding actions?
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Supporting picture of outstanding actions
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Picture of Comms Cabinet
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Picture of Comms Cabinet - At Distance
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Did you use any Materials?
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Amount of CAT5 Cables (Patch Leads) used
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Amount of Data Modules used
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Amount of Data Boxes used
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Amount of IEC Leads used
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Amount of Fused Spurs used
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Did you Install any Equipment?
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What equipment did you Install?
- 4G Dongle
- MX64 Router
- Draytek Modem
- DM200 Modem
- DM200 PSU
- 24 Port Switch
- 48 Port Switch
- MG41e
- Power Bar
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Picture of Installed Serial Number
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Did you Deinstall any Equipment?
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What equipment did you Deinstall?
- 4G Dongle
- MX64 Router
- Draytek Modem
- DM200 Modem
- DM200 PSU
- 24 Port Switch
- 48 Port Switch
- MG41e
- Power Bar
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Picture of Deinstalled Serial Number
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Did you complete any value added service?
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What value added service did you complete?
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Supporting pictures
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Customer Acceptance Name and Signature
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Engineer Name and Signature
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FJS INC Reference
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FJS NOC Contact Name
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Time On Site
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Time Off Site
