Information
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Audit Title
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Location
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Conducted on
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Audited by
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Accompanied by
Scoring Matrix Definitions
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1 - In need of immediate action to rectify
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2 - In need of action to rectify
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3 - In need of minor action
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4 - Compliant
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5 - Fully compliant - Best Practice
1. Site General Appearance / Signage
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Term and conditions / tariff boards to required standard and correctly positioned at the entrance?
- 1
- 2
- 3
- 4
- 5
- NA
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Terrific boards clean and contain correct information?
- 1
- 2
- 3
- 4
- 5
- NA
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Appropriate hazard / warning displayed on both sides / all approaches to Entry and Exit barriers?
- 1
- 2
- 3
- 4
- 5
- NA
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Are there any temporary or handwritten signs?
- 1
- 2
- 3
- 4
- 5
- NA
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Is the site clean and free from litter / rubbish?
- 1
- 2
- 3
- 4
- 5
- NA
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Are all advertising boards out and contain promotional posters?
- 1
- 2
- 3
- 4
- 5
- NA
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Are all pedestrian routes clearly signed and free from litter / rubbish?
- 1
- 2
- 3
- 4
- 5
- NA
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Is all signage in the car park clean and in good order?
- 1
- 2
- 3
- 4
- 5
- NA
2. Staff and Customer Service Areas
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Are staff wearing clean and presentable issued uniforms, ID badges and correct PPE equipment?
- 1
- 2
- 3
- 4
- 5
- NA
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Are staff knowledgeable about the car park layout and operation?
- 1
- 2
- 3
- 4
- 5
- NA
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Is the kiosk clean and tidy inside and out?
- 1
- 2
- 3
- 4
- 5
- NA
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Is all waste removed from the work and service areas regularly?
- 1
- 2
- 3
- 4
- 5
- NA
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Where applicable does customer service / kiosk have heater and fan?
- 1
- 2
- 3
- 4
- 5
- NA
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Are there adequate facilities for staff to take breaks and eat meals either at or away from their workstations?
- 1
- 2
- 3
- 4
- 5
- NA
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Are there adequate facilities for staff changing and secure personal lockers?
- 1
- 2
- 3
- 4
- 5
- NA
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Are all keys pertaining to the site secure and correctly accounted for?
- 1
- 2
- 3
- 4
- 5
- NA
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Is the daily check completed and up to date?
- 1
- 2
- 3
- 4
- 5
- NA
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Does the notice board contain up to date information including Close Calls and BTP contact numbers?
- 1
- 2
- 3
- 4
- 5
- NA
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Are car park daily / monthly / quarterly inspection records being accurately maintained?
- 1
- 2
- 3
- 4
- 5
- NA
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Ask the CSA a safety related question
- 1
- 2
- 3
- 4
- 5
- NA
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Ask the CSA a site/contract related question
- 1
- 2
- 3
- 4
- 5
- NA
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Are staff wearing their SIA badge?
- 1
- 2
- 3
- 4
- 5
- NA
3. Parking and Other Equipment
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Is the parking equipment clean, serviceable and operational?
- 1
- 2
- 3
- 4
- 5
- NA
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Ate authorised staff trained and competent in the operation of the parking system?
- 1
- 2
- 3
- 4
- 5
- NA
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Are staff competent in conducting first line maintenance and fault reporting?
- 1
- 2
- 3
- 4
- 5
- NA
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Are car park space counters and associated signs displaying the correct information?
- 1
- 2
- 3
- 4
- 5
- NA
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Are there adequate spare, cleaning materials and tickets?
- 1
- 2
- 3
- 4
- 5
- NA
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Are the tariffs displayed correctly on each payment machine?
- 1
- 2
- 3
- 4
- 5
- NA
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Is the EV charging system clean, serviceable and operational?
- 1
- 2
- 3
- 4
- 5
- NA
4. Health and Safety
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Have quarterly H&S inspections been carried out (check SharePoint)?
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First Aid equipment available and regularly checked?
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Suitable and sufficient PPE equipment available?
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All COSHH substances correctly stored and associated hazard sheets available?
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Statutory Health and Safety poster displayed with correct information?
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Fire alarm tested weekly and records maintained?
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Fire extinguishers checks monthly/annually and records maintained?
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Is the CSA aware of the procedure for reporting faults?
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Is the First Aid sign prominently displayed?
5. Risk Management
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Have all relevant risk assessments been conducted and recorded?
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Are all relevant risk assessments on site and available to staff?
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Are all work safe briefs available on site and in date?
6. Car Park Maintenance
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Are the car park space/road/directional markings in good condition?
- 1
- 2
- 3
- 4
- 5
- NA
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Hs vegetation been cut back and treated to ensure lights, CCTV and walk ware not obscured?
- 1
- 2
- 3
- 4
- 5
- NA
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Are there any potholes, raised or uneven surfaces/kerbs?
- 1
- 2
- 3
- 4
- 5
- NA
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Are there any issues with drainage or flooding?
- 1
- 2
- 3
- 4
- 5
- NA
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Are there any issues with the lighting?
- 1
- 2
- 3
- 4
- 5
- NA
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Are there any other general maintenance issues?
- 1
- 2
- 3
- 4
- 5
- NA