Title Page
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MOD Name
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MOD checklist on Date
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Hotel Occupancy Day 1
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Hotel Occupancy Day 2
Part 1.1 : Muu Social Club| Inspect Breakfast / Quality of Food
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Inspection Date/Time
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Outlet Cleanliness
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Menu Signage is ON
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Muu Social Club Ambience
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Background Music Volume<br>
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Associate Issues/Any case or accident?<br>
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Associate offers to refill coffee/tea <br>
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Cutlery is clean and in good condition<br>
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Food topped up consistently <br>
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Variety of food and juices offerred<br>
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Eggs cooked to order is available<br>
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2 types of hot items/dishes available
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2 types of cereals available<br>
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Selection of 2 cut fruits<br>
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Selection of 3 types of pastries
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Selection fo 3 types of cheese<br>
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1 type of cold cut<br>
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A minumum of 2 types of yoghurt<br>
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A minimum of 3 types of juices <br>
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Breakfast Quality<br>
Part 1.2 : Muu Social Club Special Event on Weekend (optional)
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Date / Time of Event
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Name of Organiser / Host of Event
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Describe Activity
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Interview the guest who attend the event/ Get some feedback
Part 2 : Public Areas
Guest Lift
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Inspect Date/Time
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Cleanliness
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Operations of the door<br>
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Any Damage<br>
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Background Music Volume<br>
Swimming Pool
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Inspect Date/Time
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Cleanliness<br>
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Deck Chairs and Cushion<br>
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Signage Display<br>
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Towels<br>
Jacuzzi
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Inspect Date/Time
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Cleanliness<br>
ZE Bar
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Inspect Date/Time
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Bar open/Bar Setup peroperly<br>
Restrooms at 11th floor
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Inspect Date/Time
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Cleanliness<br>
Otto Italian Restaurant 11th floor
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Inspect Date/Time
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Cleanliness<br>
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Background Music Volume<br>
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Newspapers & Magazines
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Any Guest Issues?<br>
Gym
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Inspection Date/Time
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Cleanliness<br>
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Background Music Volume<br>
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Gym Equipments <br>
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Any Guest Issues<br>
Front Desk-Lobby
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Inspection Date/Time
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Cleanliness
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Luggage trolley Cleanliness
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Contact/Greeting Associate. Please give their names with photo
Driveway
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Inspection Date/Time
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Cleanliness
Petite Trolley
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Inspection Date/Time
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Cleanliness
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Greeting the Barista/ Please give the name of Baista on duty/Take photo with Barista
Secret Garden
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Inspection Date/Time
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Cleanliness
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Background Music
Part 3 : Room Inspection
Room 1 (*required)
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Room Number
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Inspcetion Date/Time
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Comment on Guest Room 1
Room 2 (*required)
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Room Number
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Inspection Date/Time
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Comment on Guest room 2
Room 3 (optional)
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Room Number
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Inspection Date/Time
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Comment on Guest room 3
Room 4 (optional)
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Room Number
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Inspection Date/Time
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Comment on Guest room 4
Part 4 : Inspect MOD Room
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MOD Room Number
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Minibar setup full item?
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Safety box working well.
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In-Room Telephone is setup?
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Use In-Room Telephone call to Front Desk by dial 6. Standard answer should within 3 rings > greeting with guest name
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Check TV. Use TV remote control, check all TV channel is online (47 Channels)
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Check bath amenity
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All the light bulbs work?
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Quality of bed, bedsheet, pillow, duvet
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Check Curtain
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Check Hotel Directory, Compendium, Room Service Menu
Part 5 : Interaction with Guest
Guest 1 (*Required)
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Interview Date/Time
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Guest Room number
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Guest name
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Guest comment
Guest 2 (*Required)
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Interview Date/Time
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Guest Room Number
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Guest name
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Guest comment
Guest 3 (optional)
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Interview Date/Time
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Guest Room Number
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Guest name
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Guest comment
Guest 4 (optional)
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Interview Date/Time
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Guest Room Number
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Guest name
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Guest comment
Part 6 : Back Office Inspection
Security Check
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Associate Entrance
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Inspect NUA Cafe, see quality of Lunch meal
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Timekeeper check
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Car park
Part 7 : Maintenance Issues
ENERGY CONSERVATION CHECK LIST
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Jacuzzi Pool Pumps <br>
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Kitchen 11th floor<br>
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Gym <br>
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Muu Social Club
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Meeting Rooms 11th floor<br>
Part 8 : Location Check
8th Floor
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Housekeeping Officer<br>
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Housekeeping General Store
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Laundry Room<br>
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Associate Locker Room
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Engineering Office
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NUA Cafe Canteen
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Security Office
9th Floor
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Server Room
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Reservation Office<br>
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General Cashier<br>
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Bangkok Meeting Room<br>
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HRM Office<br>
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GM Office<br>
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Sales Office
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Bangkok Meeting Room<br>
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MUU Office Area
Security exit / staircase
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Cleanliness
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Lighting<br>
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Signage<br>
Part 9 : General Issues/Other Comments
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Check Property Signange on main Facade & Street
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Summary Overall Inspection