Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Cleaning Management
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Are the correct number of hours being used for cleaning? (Please note the hours used)
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Are the cleaning teams hours overlapping with the DM's? (Note the times)
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Is there a site specific cleaning schedule detailing daily and weekly cleaning tasks with completion dates?
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Is there a handover taking place with the cleaning team each morning?
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Has a refresh cleaning activity been embedded?
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Do the cleaning team complete a daily checklist?
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Is the MOT daily checklist completed by the DM?
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Is the Marigold cleanliness check completed by the GM on a monthly basis
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Has one of the management team been delegated with the responsibility of restaurant cleanliness?
External
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Was woodwork and paint in good condition?
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Were all external bins/ashtrays emptied daily
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Were all external flowers/shrubs in good condition and free from litter
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Were all external tables in good condition, stained/varnished
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Was all external brass/chrome/ironwork clean, painted, not rusting
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Were the windows clean?
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Was signage clean and in good condition inc. menu cabinets, a frames, totems
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Was the garden, patio areas, decking set up swept with no weeds visible
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Are all grass areas and bushes neatly cut and well maintained
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Was the entrance/porch area clean and tidy, clear of cigarette butts, with clean glass
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Was the car park clean and tidy
Front of House
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Is there a dedicated store room for cleaners
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Are nominated chemicals being used as per Marigold manual and updates
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Were microfibre cloths being used for cleaning
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Were cleaning carry trays being set up to standard (FOH SOP clean 02)
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Were Vacuum cleaners in good condition and fit for purpose
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Were floors and carpets clean and in good condition
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Were all lights/lampshades clean And working in the FOH area
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Were all tables clean and in good condition (Ref SOP FOH clean 06)
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were chairs clean and in good condition (focus on legs, staves, seat pads)
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Was all fixed seating in good state of cleanliness and repair
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Were any walls adjacent to tables clean with no food debris
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Were all high hairs clean and stored away correctly
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Had all high level cleaning inc. bric a brac, poster frames, picture rails, been completed
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Check five random tables. Are they clean, legs dust free and with no food debris under
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Was all internal woodwork clean, polished and in a good state of repair (inc skirting and panelling)
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Was the bar frontage clean
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Was all internal glass clean
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Were all AWPs clean
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Were all wall and ceilings and vents clean and in good condition
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Were all high chairs clean and in good condition (ref:SOP FOH clean 07)
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Was all POS up to date to PMG, clean and in good condition
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Were all menus and table mounted POS clean and in good condition
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Were dustpans/carpet cleaners available to FOH team members
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Were Cruet sets clean and well stocked
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Were all dumb waiters and remote display fridges clean and well stocked
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Were all fire exits clear and unobstucted
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Did the TMs spoken to during the check indicate a knowledge of the importance of cleaning
GENTS TOILETS
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If there is a ventilation system was it working and clean in all sets of toilets
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Was the odour acceptable
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Were all the floors and tiles clean and well maintained
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Were all the mirrors and vanity units clean
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Were the sinks clean and in good condition, all taps working and secure
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Were the hand dryers working and clean
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Did the cubicle have a working lock and coat hook and are they graffiti free
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Were all the toilet pans clean, seats in working order and stocked holders
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Were all the urinals clean and fully working
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Was any visible pipework clean
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Are the toilets well maintained
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Was the lobby are clean (walls, doors, carpet, odour)
LADIES TOILETS
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If there is a ventilation system was it working and clean in all sets of toilets
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Was the odour acceptable
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Were all the floors and tiles clean and well maintained
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Were all the mirrors and vanity units clean
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Were the sinks clean and in good condition with both taps working
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Were the hand dryers working and clean
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Did the cubicle have a working lock and coat hook and are they graffiti free
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Were all the toilet pans clean, seats in working order and stocked holders
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Are baby changing facilities available and are they clean and in a good state of repair
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Are the toilets clean and well maintained
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Was the lobby are clean (walls, doors, carpet, odour)
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Were the sanitary bins clean and not overused
DISABLED AND BABY CHANGE
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If there is a ventilation system was it working and clean in all sets of toilets
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Was the odour acceptable
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Were all the floors and tiles clean and well maintained
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Were all the mirrors and vanity units clean
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Were the sinks clean and in good condition with both taps working
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Were the hand dryers working and clean
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Did the cubicle have a working lock and coat hook and are they graffiti free
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Were all the toilet pans clean, seats in working order and stocked holders
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Are baby changing facilities available and are they clean and in good state of repair
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Was the disabled assistance alarm working
BAR
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Was the brass/chrome/fonts clean and in good condition with no glasses placed over taps
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Were all FOH team and managers in correct and clean uniform with relevant badges
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Were the beer engines and wooden surrounds clean with no hand written pump clips
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Were all fridges clean and lit
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Were all lights working in the bar
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Is the coffee machine clean (check inside milk fridge and dispense nozzle)
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Was the ice machine clean
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Is the glass washer clean
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Was the flooring clean and in good condition
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Was shelving, glass shelves, matting clean and in good condition
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Was the back bar clean and free from clutter (no visible paperwork, Manuals, personal possessions)
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We're the tills/machines clean (check underneath)
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Were the bib dispensers clean and not soaking in water
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Was the glass was area clean, tidy and free of rubbish and clutter
