Information

  • Visit date and time

  • Job number

  • Customers Address
  • Engineer that did job

  • Electritions that did job

  • District name

  • Customer ok for pictures to be taken in property to conduct this audit customer print and sign

Reason for visit.

  • Reason for visit.

  • Photos.

Resolution for customer.

  • Details of what was done.

  • Photos.

  • Was there need for a follow up visit.

Reason complaint arose.

  • Was it something we did that caused the issue.

  • Was the engineer at fault.<br>ie not going through controls with customer.

  • Was the Electrician at fault.

  • Was it customer education.<br>ie customer did not fully understand controls.

  • Root cause of complaint.

  • How would you rate the quality of the instalation.

  • How would you rate the quality of the electrical installation.

Customer.

  • Any customer comments.

  • Was the customer ok with the end result.

Manager / lead engineer sign off.

  • Was the person responsible spoken to about issue.

  • What was discussed with persons responsible.

  • What follow up action is to be taken.

Completion.

  • Manager / Lead Engineer sign off.

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.