Midlands Working Visit Audit

• Engineers on site

• Visit date and time

  Date

• Job number

• Customers Address
  Address

• Patch

• Customer ok for pictures to be taken in property to conduct this audit customer print and sign

  Sign

Arrival

• Is van locked, parked and left in safe position

  yes

  no

• Are any tools or equipment left out side front of property

  yes

  no

• Relevant safety signs visible up on approach to property or just inside

  yes

  no

• Photos

  Media

Customer safety and protection of property

• Are there any potential trip hazards around that could be avoided.

  yes

  no

• Has the customer been advised of work zones and potential hazards

  Yes

  No

  N/A

• Is the customers property adequately protected

  yes

  no

• Are safety door barrier in use if floor cover and/or floors lifted

  yes

  no

  n/a

• Has safe electrical isolation been followed

  yes

  no

  n/a

• Have all electric cables that have been disconnected have a junction box on the end

  yes

  no

  n/a

• Photos

  Media

Gas Engineer

• Is work area as clean and tidy as possible <br>ie tools not scattered around, excess of rubbish,

  yes

  no

• Is PPE bag in property and in use

  yes

  no

• If PPE bag in property on scale of 5 being good would you rate the contents and quality of PPE.

• Any comments on PPE

• How would you rate the quality of the work so fare

• Photos

  Media

Electrician

• Electrician

• Has Electrician been on site.

  yes

  no

• Have all electrics been disconnected that have to be

  yes

  no

  n/a

• Have fuses been left out and safety signs been refitted to fuse spur to boiler/appliance.

  yes

  no

  n/a

• Are there any IP breaches

  yes

  no

• Has Electrician left paperwork on site

  yes

  no

  n/a

• Quality of electrical installation so far

Gas Safety

• Dose engineer have all items available to them that can be ordered from the NDC at there disposal, and spares where necessary

  Yes

  No

  N/A

• Has the Engineer carried out a full visual inspection of the existing gas installation prior to commencing work.

  Yes

  No

  N/A

• Minimum required kit list. Tool caddy T00208 15mm fittings brush T01631 22mm fittings brush T01647 28mm fittings brush T01652 Mirror T03749 Leak detector bottle C00123 Temporary bonds x2 T00198 Leak detected fluid x 2 C00136 Abrasive pad C00011 Mesh strips C31778 Meter labels D00545 On/Off tape C00045 Meter washers F37024 Meter caps and discs F01377 and F05586 Flux (small with built in brush) C03164 Heat mat T01081 Cool Gel C35018 Non setting putty C02642 PTFE (yellow) C02820 U gauge T00381 U gauge hose C02616 Items to be ordered by engineer :-

• Has the gas meter been fully checked that it complies with TOPS, and any necessary faults deat with or rectified

  Yes

  No

  N/A

• Has the initial tightness test been carried out and recorded in Sales Force or I Depot and faults recorded

  Yes

  No

  N/A

• Has the gas works caried out on this instillation in accordance with TOPS procedures and to a quality standard.

  Yes

  No

  N/A

• How would you categorise gas installation

  NTC

  AR

  ID

  All OK

• How has the engineer categorise gas installation

  NTC

  AR

  ID

  All OK

• Photo's of job

  Media

Engineer Compliance

• Sales force / IDepot documents been completed at all points necessary

  yes

  no

• Have job documents been completed correctly

  yes

  no

• Is the new system been fitted to MI's

  Yes

  No

  N/A

Completion

• Over all how would you rate the customers experience so far.

• Manager / Lead engineer sign off

  Sign