Information
-
Audit Title
-
Conducted on
-
Prepared by
-
Location
-
Personnel
INFORMATION MANAGEMENT
-
Confidential Patient Information:<br>Cannot be overheard or seen by unauthorized persons:<br> * Computer terminals signed off when not in use.<br> * Patient information is not discussed in public areas.<br> * Labels and PHI are obliterated before discarding in the trash.
-
No clipboards displayed as sign-in sheets when multiple patient names on the list.
-
If fax machine is in public area, patient information is quickly removed.
-
Disclosure of confidential patient information only to those authorized by the patient.
-
Documentation plan for computer downtime.
PATIENT SAFETY / NATIONAL PATIENT SAFETY GOALS
-
Are PSG posted on unit.
-
Process/Action for sudden change/deterioration in patient's condition
-
Who can call a MET team?
-
Use of two (2) patient identifiers when administering medications, blood/blood components, and collecting specimens?
-
Specimens labeled in the presence of patient?
-
Two (2) person verification and use of bar coding for blood transfusions.
-
To whom are critical results/values of tests reported, and by when?
-
Label medications in syringes, cups on/off the sterile field.
-
Universal Protocol for ALL invasive procedures: pre-procedure verification, site marking, and time out.
-
Medication reconciliation done on admission and discharge.
-
Process to report adverse events.
STANDARD PERFORMANCE IMPROVEMENT
-
Is department's PI project data posted.
-
Staff are familiar with their department's PI, goals and progress.
-
Nursing: Use of restraints process and data collection.
-
Nursing: Fall reduction measures, data collection and goals, injury-related falls.
-
ED/Code Blue committee: Results of resuscitation, data collection and evaluation.
-
Pharmacy: Significant medication errors and adverse drug reactions.
DESCRIBE THE DEPARTMENTS RESPONSE TO THE TEAMS ARRIVAL
-
Greet the team with smiles and introductions.
-
Have a space designated for the team to conduct interviews and file reviews.
-
Promptly deliver materials required for review to the tracer team.
-
Any additional comments regarding positive or suboptimal issues observed during the tracer.
-
Surveyors Name