MONTHLY REPORT HOTEL MANAGER ROTTERDAM - duplicate - duplicate

Is the daily task list correctly filled in and signed off after every shift by a manager? If not, why not?

Does every new staff member follow the trainingschedule in Monday incl bar training?

Does every new staff member receive the welcome email with documentation before they start working at HNH?

Is the Monthly week list used every month and printed out and hanging in the office?

Does FO send the duty report by email every morning?

Do we still send the kitchen morning update in the 'kassa' app?

Do we use iauditor daily for checking the rooms?

Do we check the 'AD' daily with the iauditor app?

Do we still make use of the quarterly, semi-annual & year lists?

Are all guests checked in using the check-in script by every FO employee? If not, why not?

Is the maintenance stocklist still up to date and filled out monthly?

Do we have enough good interns?

Is there a meeting scheduled with the staff this quarter?

Are there monthly meetings with the HM, AHM, FBM, AFBM?

Are the schedules of the bar and the hotel still aligned? If not, why not?

Is there still a weekly MT meeting?

Including meeting points and minutes, If not, why not?

Is the google drive still properly organised and up to date? If not, why not?

Are the telephones still carried around during the FO shifts?

Is the staff cupboard completely tidy? (Jackets and sweaters on hooks, bags on the shelf, everything in a fixed place?)

Is the overwash and broken linen still put in separate bags + e-mail forms for refund?

Is all personnel aware of the evacuation plan and map

Is the evacuation plan at the reception?

Do you find the bar and kitchen clean in the morning included filled in cleaning lists?

Are all rooms perfectly clean every day?

Are the rooms also checked daily by the managers?

Is the maintenance up-to-date? Please write if there is still lots of tasks open.

Is there anyone hanging around at the bar after the last round at night?

Does everything still get added to EV/Repre/business during the day? If not, why not?

Are the sofas in the lobby and conservatory spotless?

Are the correct Spotify lists still being used?

Are the management points still used every day to manage the hotel?

Are Beercoo's passports still checked and are the hours still noted on the C/O lists?

Is the little thing email still send daily to reservations made the last 24 hours?

Do we still have the monthly review contest?

Do the managers make at the beginning and end of their shift a hotel round to see if everything is tidy and neat?

Is there daily a handover between the hotel managers & F&B managers?

Do we have everyday a to do list for the evening & night FO shift and is this signed off by the F&B manager the end of the shift?