MONTHLY REPORT HOTEL MANAGER ROTTERDAM - duplicate

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

• Manager Name:

• Date:

  Date

• Are all guests checked in using the check-in script by every FO employee? If not, why not?

  Yes

  No

  N/A

• Is there still an upsell of bicycles, breakfasts and Jesus Malverde? If not, why not?

  Yes

  No

  N/A

• Are all new staff following the correct training course? (welcome package, induction checklist, house rules, test)

  Yes

  No

  N/A

• Is all documentation of new personnel on the disk including signed house rules?

  Yes

  No

  N/A

• Is each individual training track tracked in Monday and then archived? If not, why not?

  Yes

  No

  N/A

• Do we have enough good interns?

  Yes

  No

  N/A

• And do we already have enough interns for the next period?

  Yes

  No

  N/A

• Including management interns? If not, why not?

  Yes

  No

  N/A

• Is there another meeting scheduled with the staff this quarter?

  Yes

  No

  N/A

• When?

  Date

• Are there monthly meetings with the HM, AHM, FBM, AFBM?

  Yes

  No

  N/A

Are the schedules of the bar and the hotel still aligned? If not, why not?

• Is there still a weekly MT meeting?

  Yes

  No

  N/A

• Including meeting points and minutes, If not, why not?

  Yes

  No

  N/A

• Will the monthly list still be monthly with the team on time and correctly completed, completed and emailed to Tijmen? If not, why not?

  Date

• Is the task list correctly filled in and handed in every day for each shift? If not, why not?

  Yes

  No

  N/A

• Is the clouds (wolkjes) log up to date? If not, why not?

  Date

• Is the google drive still properly organised and up to date? If not, why not?

  Date

• Are the telephones still carried around during the FO shifts?

  Yes

  No

  N/A

• Is the staff cupboard completely tidy? (Jackets and sweaters on hooks, bags on the shelf, everything in a fixed place?) If not, why not?

  Yes

  No

  N/A

• Is the overwash and broken linen still put in separate bags

  Yes

  No

  N/A

• And sent back to van der Kleij? If not, why not?

  Yes

  No

  N/A

• Is all personnel aware of the evacuation plan and map

  Yes

  No

  N/A

• Is it in the reception? If not, why not?

  Yes

  No

  N/A

• Do you find the bar and kitchen clean in the morning and are filled in the cleaning lists of the bar correctly?

  Yes

  No

  N/A

• Is the kitchen cleaned immediately after breakfast? If not, why not?

  Yes

  No

  N/A

• Do all the staff still ask everyone if they would like a drink?

  Yes

  No

  N/A

• Even if guests seem to be relaxing in the lobby? If not, why not?

  Yes

  No

  N/A

• Are all rooms clean inside and out every day?

  Yes

  No

  N/A

• Are the rooms also checked daily by the managers? If not, why not?

  Yes

  No

  N/A

• Is the maintenance okay? Please write if there is still lots of tasks open.

  Yes

  No

  N/A

• Is there anyone hanging around at the bar after the last round at night?

  Yes

  No

  N/A

• Including staff who worked that night? If not, why?

• Does everything still get added to EV/Repre/business during the day? If not, why not?

  Yes

  No

  N/A

• Are the sofas in the lobby and conservatory spotless? If not, why not?

  Yes

  No

  N/A

• Is the housekeeping keeping linnen rooms and storages tidy? If not, explain why not.

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Are the correct Spotify lists still being used? If not, why not?

  Yes

  No

  N/A

• Are the management points still used every day to hotel to check? If not, why not?

  Yes

  No

  N/A

• Are Beercoo's passports still checked and are the hours still noted?

  Yes

  No

  N/A