Monthly Store Emphasis Audit

• Location
  Address

• Conducted on

  Date

• Prepared by

Internal Appearance

• Please submit photos of reception area and sales floor.

  Media

• Are there any noticeable paint chips, damaged furniture, etc. in the Front-of-House? Please submit photos of all wear and tear.

  Yes

  No

  N/A

• Please submit photos of ALL laminated or handmade signs

  Media

• Is there a trash can available at the ATMs?

  Yes

  No

  N/A

• Are all devices (walkie talkies, ID scanners, etc) operational? If applicable, are all drive-thru devices operational (mic, lighting, etc)? Please note all missing, damaged, or inoperable items.

  Yes

  No

  N/A

• Are any wires noticeable behind TVs / kiosks? Please submit photos of TV screens.

  Yes

  No

  N/A

• Are all doors secured and working correctly?

  Yes

  No

  N/A

• Are all cameras operational?

  Yes

  No

  N/A

• Please submit a photo of the most recent cleaning log.

  Media

External Appearance

• Submit photos of exterior building & parking lot.

  Media

• Are all exterior lights working?

  Yes

  No

  N/A

• Submit photos of exterior lights at night

  Media

• Any external repairs needed? Any parking lot maintenance required?

  Yes

  No

  N/A

Cash Accuracy

• Please submit a photo of SmartSheets, including the most recent deposit.

  Media

• Does the total cash in-store match Smartsheets?

  Yes

  No

  N/A

• Are all safes operational?

  Yes

  No

  N/A

Cabbage Club (if applicable)

• Please submit a photo of Cabbage Club line.

  Media

• Is there appropriate signage/marketing materials in-store?

  Yes

  No

  N/A

Guest Service

• Observe reception. Are we appropriately greeting guests? If applicable, is reception asking if guests are Cabbage Club members?

  Yes

  No

  N/A

• Observe 3 transactions. Are CA's using guests first name? Are we confirming receipts?

  Yes

  No

  N/A