MRYCA Housekeeping Guest Rooms

• Conducted by

• Conducted on

  Date

• Housekeeper's Name

• Prepared by

Bedroom

• Enter the room #

• Smoke detector functional

  Yes

  No

  N/A

• Entry door safety features are fully functional

  Yes

  No

  N/A

• Coffee service meets standard - {single cup brewer w/ (2) disposable cups, (2) lids, (2) wood stir sticks, Pure Elevation (1) reg & (1) decaf, Tea (1) Eng Bfast, (1) Cham, condiments (2) creamers, (4) sugars, (2) sweet 'n low, (2) equal, (2) Splenda, all in a wooden box!}

  Yes

  No

  N/A

• Guest services directory meets standard

  Yes

  No

  N/A

• Closet amenities meet standards - {10 matching hangers *4 clip *6 reg, iron, ironing board, board cover, iron organizer, (1) luggage rack, (1) robe (suite), (1) valet bag w/brand logo, (1) valet ticket}

  Yes

  No

  N/A

• Ice bucket, liner, glasses, tray and, water meet standards - { (1) ice bucket, lid, plastic liner, (2) coasters/Stan-caps,(2) glasses inverted on brand coasters, (1) tray, complimentary water (suites)}

  Yes

  No

  N/A

• In-room safe is present

  Yes

  No

  N/A

• Television meets standard (Flat Panel HDTV, 32", 37" in suites, Remote control)

  Yes

  No

  N/A

• Alarm clock / Radio meets standard - (Alarm in off position, battery installed, set to correct time)

  Yes

  No

  N/A

• Reading materials, notepad, pen, cards, and signs meet standard {Bible, Book of Mormon, (1) Brand notepad, (1) Brand pen, DND sign, Internet access signage, (1) "shop Marriott" in plain view}

  Yes

  No

  N/A

• Telephones meet standard - {(2) telephones, message waiting light, voicemail button, speed dial for guest service, cords bound neatly, faceplates include address phone and fax number, dialing instructions and surcharge info, room number (typed)}

  Yes

  No

  N/A

• Pillows meet standard

  Yes

  No

  N/A

• Bedroom / Bathroom odor is neutral

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Doors/Walls/Baseboards/Mirrors/Artwork

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - Doors/Walls/Baseboards/Mirrors/Artwork

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - ceiling

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - ceiling

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - flooring/carpet

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - flooring/carpet

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Closet Area/Ironing Board/Iron/Safe

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - Closet Area/Ironing Board/Iron/Safe

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Coffee Set Up/Ice Bucket/Trays/Accessories/Refrigerator/Mini Bar/Wet Bar

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - Coffee Set Up/Ice Bucket/Trays/Accessories/Refrigerator/Mini Bar/Wet Bar

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Case Goods - Dresser/Nightstands/End Coffee Tables

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - Case Goods - Dresser/Nightstands/End Coffee Tables

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Telephone/Clock/Audio Equipment/Television(s)/Remote Control/Collateral

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - Telephone/Clock/Audio Equipment/Television(s)/Remote Control/Collateral

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Desk/Desk Chair/Trashcan(s)

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - Desk/Desk Chair/Trashcan(s)

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Upholstered Furniture - (Chairs/Ottoman/Sofa)

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - Upholstered Furniture - (Chairs/Ottoman/Sofa)

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Lamps/Lighting

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - Lamps/Lighting

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Windows/Window Treatments

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - Windows/Window Treatments

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - HVAC/Ventilation

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - HVAC/Ventilation

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Balcony/Patio Furniture/Area

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - Balcony/Patio Furniture/Area

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Headboard/Bed Frame/Mattress/Box Spring

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - Headboard/Bed Frame/Mattress/Box Spring

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Bedding/Linens/Pillows/Shams/Coverlets/Free of Wrinkles

  Compliant

  Minor

  Major

  N/A

• Bedroom Condition - Bedding/Linens/Pillows/Shams/Coverlets/Free of Wrinkles

  Compliant

  Minor

  Major

  N/A

• Room/Suite is free of pests (live or dead)

  Compliant

  Minor

  Major

  N/A

Bathroom

• Bath/Vanity amenities meet standards - {Bath and Body Works Shampoo, Conditioner, Lotion, Soap (1) Facial, (1) Bath, Kleenex brand tissue and box cover, (2) glasses on coasters, Hair Dryer 1500 Watt, Soap Dish, wastebasket}

  Yes

  No

  N/A

• Shower meets standard - (Curved shower rod, unless shower is a stall)

  Yes

  No

  N/A

• Bath Terry meets standard - {White color, (1) Bath Mat, (2) sets Towels, Hand Towels, and Washcloths in rooms with (1) Bed, and (3) sets Towels, Hand Towels, and Washcloths in rooms with (2) Beds}

  Yes

  No

  N/A

• Bathroom Cleanliness - Doors/Walls/Baseboards (check baseboards, chair rails, corner guards, crown molding, doors, door frames, door knobs, door stops, hardware, hinges, outlet cover, robe hook, switch plates, walls)

  Compliant

  Minor

  Major

  N/A

• Bathroom Condition - Doors/Walls/Baseboards (Close and latch door, lock, and try to open from suite side. Check baseboards, chair rails, corner guards, crown molding, doors, door frames, door knobs, door stops, hardware, hinges, outlet cover, robe hook, switch plates, walls)

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Ceiling

  Compliant

  Minor

  Major

  N/A

• Bathroom Condition - Ceiling (water damage, unprofessional patch repair)

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Floor (Base, corners, edges, floor, grout, threshold, and transition strip)

  Compliant

  Minor

  Major

  N/A

• Bathroom Condition - Floor (Base, corners, edges, floor, grout, threshold, and transition strip)

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Sink/Counter/Shelves/Faucets

  Compliant

  Minor

  Major

  N/A

• Bathroom Condition - Sink/Counter/Shelves/Faucets

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Mirrors/Lighting/Light Fixtures

  Compliant

  Minor

  Major

  N/A

• Bathroom Condition - Mirrors/Lighting/Light Fixtures

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Vents/Exhaust Fans

  Compliant

  Minor

  Major

  N/A

• Bathroom Condition - Vents/Exhaust Fans

  Yes

  No

  N/A

• Bathroom Cleanliness - Toilet (bidet, screw caps, caulking, hinges, lid, seat, tank, toilet bowl, and base)

  Compliant

  Minor

  Major

  N/A

• Bathroom Condition - Toilet (check bidet, screw caps, caulking, hinges, lid, seat, tank, toilet bowl, and base. Seat must stay up, toilet flush properly, refill, and stop running)

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Fixtures (Towel Bars/Hairdryers/Amenity Tray/Waste Can/Tissue Holder/Toilet Tissue Holder)

  Compliant

  Minor

  Major

  N/A

• Bathroom Condition - Fixtures (Towel Bars/Hairdryers/Amenity Tray/Waste Can/Tissue Holder/Toilet Tissue Holder)

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Linens/Terry (unfold one full set)

  Compliant

  Minor

  Major

  N/A

• Bathroom Condition - Linens/Terry (Worn, rough, holes, stains)

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Shower Curtain/Shower Doors/Shower Rod (Rub the shower curtain and/or liner together to check for buildup)

  Compliant

  Minor

  Major

  N/A

• Bathroom Condition - Shower Curtain/Shower Doors/Shower Rod

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Bathtub/Shower Enclosures/Plumbing Fixtures (Rub your hand: on the bathtub bottom to check for dirt/buildup, on and under the soap dish to check for residue, on the shower walls to check for residue)

  Compliant

  Minor

  Major

  N/A

• Bathroom Condition - Bathtub/Shower Enclosures/Plumbing Fixtures

  Compliant

  Minor

  Major

  N/A