Title Page
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Employee Full Name
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Name of Manager Completing Induction
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Date
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Hotel
Introduction
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Individual Introduction
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Housekeeping / Training Site - Induction
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Policies & Procedures – Attendance- Employee Handbook
Department Functions
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Nature & Structure of Department
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Duties & Responsibilities of Employees as found in Employee Handbook
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Uniform & ID Badges (uniform auth form)
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Performance Standards / Expectations
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Roster
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Humanforce
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Tour of the Work Area/Environment/Staff entry & exit. (Walk around the property) - Toilets, Chaning Room, Locker Room, Eating Facility, Briefing Area, Evacuation Procedure, Assembly Point
Room Attendant Responsibilities
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Keys & Radios & Phones
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Worksheets Completion
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Housekeeping Language
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Microfibre Cloth use (colour coded)
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Lost & Found Procedure
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Trolley Set Up
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Store Rooms/Pantry/Butlers Pantry - Set up
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Recycle Paper/Bottles & Cans
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Garbage Chute
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Corridors/ Room Service Trays/Trolley
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'Task of the Day/Week'
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Damaged Linen
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Dirty or Damaged Kitchen Appliance
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Blanket
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Reporting Maintenance
Employee's Responsibilities
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Grooming - Presentation, Hair, Shoes, Socks, Deodorants, Fragrances
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Punctuality
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Mobile Phones
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Time of Work / Briefing
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Meal Period Break
Occupational Health & Safety
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Systems / Procedures folder- where it is located and what is in it
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Location of First Aid Kit and who is the Hotel First Aid Officer
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Work Health & Safety Communication Board - go through Solv information portal
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Fire Exits, Alarms & Fire Extinguisher location
Equipment Locations & Equipment Care
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Vacuum Cleaner Care
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Ioniser / Ozone Generator / Ladder
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Broken Glass Bucket
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Gloves / Skin Care / Hand Cream
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Sharps Container / Spill Kit procedure
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Ice Machines (if applicable)
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Linen Chute (if applicable)
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Dish Washers (if applicable)
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Air Purifier
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Broken Equipment – how to report and OOO tags
Room Attendant Procedures
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Keys, Radios, Phone
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Worksheet
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DND / PMU / NSR
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Safe Lock / Unlock
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Vacuum Cleaner
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Ioniser
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Guest Laundry Pick Up
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Damaged / Party Rooms
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Loss & Breakage
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Tips & Gifts
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Pest Control
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Room Maintenance Report
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Vacant Dirty Room Cleaning
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Occupied Room cleaning
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Room Inspections
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Productivity
Signatures
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Employee Signature
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Housekeeping Manager Signature
