Information

  • Store Name

  • Store Name followed by Brand (i.e. Preston CWH or Altona MYC)

  • Audit No.

  • Conducted on

  • Loss Prevention Advisor conducting Checklist

New Store Loss Prevention Checklist

Store Details

  • Store Name

  • Store Name followed by brand: (i.e. Preston CWH, Altona MYC)

  • Store Address
  • External Photo of store

  • Owner/s

  • Pharmacist In Charge / Retail Manager

  • Loss Prevention Advisor conducting Checklist

  • Date of New Store LP Checklist

  • Date of opening (Start trade)

  • Type of opening

  • Describe building details

  • Examples:
    - Store located in a Shopping Centre
    - Standalone store with no other shops close by
    - Strip mall. Located next to a McDonalds

  • Risk Areas

  • Examples:
    - Located next to Licenced premises
    - Located within a Low Socioeconomic Area
    - Next to public transport hub
    - In the middle of an Industrial Area

CCTV

  • Number of cameras

  • Milestone System Version and Build Number

  • Number of Days Recording (if available)

  • Type of system

  • Does store have Customer Entry Monitor?

  • Dispensary Monitor / Smart Client in the most appropriate location?

  • Smart Client operates effectively?

  • Time and Date on system is correct?

  • Review export settings to ensure store is exporting to Windows Media Player - Microsoft Video 1 Codec, Do not reduce frame rate, select add timestamps.

  • Explained when to export to XProtect or Windows Media

  • Explained how to burn footage to desktop and CD/DVD/USB

  • Set up appropriate views as requested by the store

  • All cameras looking at correct locations?

  • Any cameras blocked by posters, signs, stock, fixtures or obstructed by design of the building?

  • Any cameras out of focus, require zoom, require cleaning or require realigning?

  • Is there obvious blindspots not covered by CCTV?

  • All cameras are named correctly?

  • Any other issues with CCTV System?

Alarm System

  • Alarm System installed as per specifications

  • Does alarm system match the map suppllied by Security Hardware Department?

  • Is there any potential issues to level of alarms within store?

  • Store details listed correctly on SMC Alarm Monitoring System

EAS Security Gates

  • Number of EAS Security Gates

  • Photo of each set of gates

  • Deadspot distance between gates

  • Lights Operational?

  • Sounds Operational?

  • Gates installed as per specifications?

  • Location of the power supply for the gates.

  • Any other issues with EAS Gates?

  • Does Store have portable verifier?

  • Shown store how to use portable verifier

  • Gates cleared of live tags in the field of detection

Security Tagging

  • Store aware of what tags to use on what stock?

  • Plain white tags on Fragrance. Round tags on round bottles, oval tags where appropriate.

  • Store have received Source Tag Product List

  • Print and hand to store from myweb

  • Store aware of how to tag without defacing products

  • Store have placed non-deactivatable tags on safers within Dispensary?

  • Non-deactivatable tags ordered

  • Store aware of pink or black marks on tags indicate faulty tags?

  • Store aware of not tagging metal items?

  • Store aware of how to order Security Tags?

Safes

  • Number of safes installed

  • Safes installed as per specification

  • Safes appropriate for the size and volume of the store?

Keys

  • Keys placed on appropriate store master key system?

  • Keyholders listed on Store Details system?

  • All appropriate doors have locks on them?

  • Fragrance cabinets locks secure?

Guards / Guard Requirement

  • Do you believe store requires an ongoing Guard Service?

  • Level of Hours Required

  • Tasks Required to be performed

  • Suggested Provider

  • Guard Service Ordered

  • Store shown how to use Guard Clock On System

  • Security Guard Guidelines completed and issued to store

  • Guard Clock On System Operating via myweb at Store

  • Store and Hours (if applicable) Set Up in Guard Clock On System

Incident Reporting

  • Store aware of what types of Incidents must be reported on myweb

  • Store allocated a Incident Report User Name and Password

  • Store shown how to enter an Incident Report on myweb

Cash In Transit Service

  • Cash In Transit Service Required?

  • Number of pick ups required (ie days)

  • Change Process discussed

  • CIT Service Ordered

  • Is bank an acceptable distance away?

External Security

  • External CCTV cameras located in correct locations

  • External Lighting appears to be appropriate?

  • If required review CCTV footage for lighting levels at night

  • All external doors appear secure

  • Does the store have vulnerabilities to ram raid?

Internal Security

  • Is access to Dispensary restricted from customers?

  • Are all internal doors secure / appropriate? (i.e. Storeroom access)

  • Is access behind the tills restricted from customers?

Loss Prevention Reports

  • Does store have area to put up Loss Prevention Notices? (i.e. Focus of the Month, Offender Alerts)

  • Store aware on how to review Register Variances and what is required when variance occurs?

  • Store aware how to review Security Alerts on Retail Manager?

Banking

  • Store have been given a Banking Book?

  • Store know how to operate a Till Roster?

Loss Prevention Store Opening Pack

  • Store aware of Loss Prevention Section on myweb, where they can access Policy and Procedures.

  • Conditions of Entry Signage at all entry/exit points

  • Can print from myweb

    Condictions of Entry.jpg
  • Refund Policy displayed at all POS areas (July 2013 Version)

  • Can print from myweb

    Refund Policy.jpg
  • Till numbers attached to top of POS monitors/printers for CCTV identification

  • CCTV signage displayed at front of store

  • CCTV Signage.jpg
  • Height Markers on all doors

  • Given the Store the EAS Tagging and Troubleshooting Guide

  • Source tag list and Tagging Guidelines given to store

  • Insurance Guidelines sheet given to store

  • Dispensing Error Procedure placed up in Dispensary

  • Counterfeit Note guide given to store

  • Shoplifting Police Signage put up in all Victorian Stores

  • Cash Counting Mat given to store (Optional)

  • Printed two most recent Focus of the Months and put up

  • Printed two most recent Loss Prevention Offenders Alerts and put up

Notes, Follow Up and Feedback

Notes

  • Additional Notes relating to New Store Checklist

  • Photos relating to additional notes

Follow Up

  • CCTV Jobs logged

  • Alarm Jobs logged

  • EAS Gates Jobs logged

  • Property jobs logged

  • Other Jobs logged

Feedback

  • Loss Prevention Advisor Feedback

  • Store Representative Feedback

Training Requirements

  • Does store require Loss Prevention Training

  • Training Sessions Required / Suggested

  • Other Sessions (describe)

  • Suggested timeframes / dates for the training

Sign Off

  • New Store Checklist Completed

  • Loss Prevention Advisor Signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.