Nida Food Audit-2

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

Displays

• Menu boards are available, displaying correct products & pricing information in accordance with Applegreen standards

  Yes

  No

  N/A

Coffee Offer

• Coffee Cart -
  Ensure Coffee Cart is set up & maintained to a high standard

• Coffee Cart # 1 - Machine & Location

• Coffee / tea price list & current marketing offer is available with appropriate Applegreen signage

  Yes

  No

  N/A

• Coffee cart is cleaned regularly.<br>( Coffee bin emptied, milk checked, area wiped & refilled)

  Yes

  No

  N/A

• Top, inside & under the coffee machine is cleaned, hopper regularly removed & cleaned.<br>(No visible stain on the hopper, frother, etc.)

  Yes

  No

  N/A

• Hopper is filled with beans according to business levels.

  Yes

  No

  N/A

• Condiments and napkins are available & well stocked.

  Yes

  No

  N/A

• Condiments unit is deep cleaned regularly.<br>(No loose sugar, tea leaves, broken stirrers)

  Yes

  No

  N/A

• Take away cups, lids & condiments available at all times & not stacked too high.

  Yes

  No

  N/A

• Bakery products are displayed appropriate to time of day.

  Yes

  No

  N/A

• Only coffee / food related signage is displayed on coffee cart.

  Yes

  No

  N/A

• Coffee machine is fully cleaned minimum once a day.<br>Ensure all chemicals / cleaning supplies are available.<br>Staff responsible for this task have appropriate training.<br>

  Yes

  No

  N/A

• Is there a second Coffee Machine on site?

  Yes

  No

  N/A

• Coffee Cart # 2 - Machine & Location

• Coffee / tea price list & current marketing offer is available with appropriate Applegreen signage

  Yes

  No

  N/A

• Coffee cart is cleaned regularly.<br>( Coffee bin emptied, milk checked, area wiped & refilled)

  Yes

  No

  N/A

• Top, inside & under the coffee machine is cleaned, hopper regularly removed & cleaned.<br>(No visible stain on the hopper, frother, etc.)

  Yes

  No

  N/A

• Hopper is filled with beans according to business levels.

  Yes

  No

  N/A

• Condiments and napkins are available & well stocked.

  Yes

  No

  N/A

• Condiments unit is deep cleaned regularly.<br>(No loose sugar, tea leaves, broken stirrers)

  Yes

  No

  N/A

• Take away cups, lids & condiments available at all times & not stacked too high.

  Yes

  No

  N/A

• Bakery products are displayed appropriate to time of day.

  Yes

  No

  N/A

• Only coffee / food related signage is displayed on coffee cart.

  Yes

  No

  N/A

• Coffee machine is fully cleaned minimum once a day.<br>Ensure all chemicals / cleaning supplies are available.<br>Staff responsible for this task have appropriate training.<br>

  Yes

  No

  N/A

• Is there a Barista offer on site?

  Yes

  No

  N/A

• Barista Machine type

• Coffee / Tea prices is available with appropriate Applegreen signage

  Yes

  No

  N/A

• Barista counter is cleaned regularly

  Yes

  No

  N/A

• Appropriate Crockery & cutlery available

  Yes

  No

  N/A

• Take away cups, lids & condiments available at all times.

  Yes

  No

  N/A

• Flavoured syrups are available, displayed well & offered to customers.

  Yes

  No

  N/A

• Barista machine & grinder is fully cleaned minimum once a day.<br>Ensure all chemicals / cleaning supplies are available.<br>Staff responsible for this task have appropriate training.<br>

  Yes

  No

  N/A

Bakery Display

• Good variety of products are available - Appropriate to time of day<br>(Top sellers available?)

  Yes

  No

  N/A

• Neatly arranged & clean Bakery display. (baskets clean, fresh paper used, crumbs wiped off)

  Yes

  No

  N/A

• Bakery is baked as per recipe, size and quality is up to standards.

  Yes

  No

  N/A

• Display well stocked, not mixed with other offers.

  Yes

  No

  N/A

• Current signage and marketing offer is displayed.

  Yes

  No

  N/A

• Bags, napkins, serving tongs, jam / butter is available.

  Yes

  No

  N/A

Pre-packed Sandwich Fridge

• Good variety of sandwiches are available.<br>Top sellers available.

  Yes

  No

  N/A

• Display well stocked.

  Yes

  No

  N/A

• Meal Deal signage and current marketing offer is displayed.<br>SELs, price labels, shelf talkers are in place.

  Yes

  No

  N/A

• Fridge is used as a food offer, other products are not placed in fridge.

  Yes

  No

  N/A

Cold Counter

• Good selection of vegetables, meats & cheese are available

  Yes

  No

  N/A

• Quality of products is good

  Yes

  No

  N/A

• Sliced meats and Cheese are fresh, not discoloured or dried out

  Yes

  No

  N/A

• Vegetables are crisp & firm, not discoloured, limp or have a bad odour

  Yes

  No

  N/A

• Tuna Mayo, Egg Mayo, etc is looking fresh, not discoloured or separated or dried out.

  Yes

  No

  N/A

• Product Safety is good

  Yes

  No

  N/A

• All cold products are kept between 0C to 5C.<br>Spot check and record high risk product temperatures.

  Yes

  No

  N/A

• Dates of all perishable products are within required shelf life.

  Yes

  No

  N/A

• All perishable products are rotated according to First In First Out (FIFO)

  Yes

  No

  N/A

• All open and prepped cold products according to Use by Date Chart.

  Yes

  No

  N/A

• Appropriate signage is displayed, only current marketing offers are used.

  Yes

  No

  N/A

• Variety of bread carriers available

  Select Demi Brown Demi Wrap Flatbread Soft Roll Bap Multicereal Petit Pain

  • Demi
  • Brown Demi
  • Wrap
  • Flatbread
  • Soft Roll
  • Bap
  • Multicereal
  • Petit Pain

• Pre-made Paninis, Wraps, Flatbreads are available & presented in an appetising manner.

  Yes

  No

  N/A

Hot Counter

• Good variety of products are available according to time of day. <br>Top sellers available.

  Yes

  No

  N/A

• Quality of products is good

  Yes

  No

  N/A

• All products are cooked according to instructions, core temperature of 75C is reached

  Yes

  No

  N/A

• 'Cook little and often' principle is used, cook-outs are recorded throughout the day.

  Yes

  No

  N/A

• Products are looking appetising, not discoloured or dried out

  Yes

  No

  N/A

• Safety of products

  Good

  Poor

  N/A

• Products in the Hot Holding unit are kept above 63C <br>Spot check & record lowest temperatures.<br>

  Yes

  No

  N/A

• Products are not held for more then 2 hours in the Hot Hold unit.

  Yes

  No

  N/A

• Display well stocked.

  Yes

  No

  N/A

• Hot strip signage and current marketing offer is displayed

  Yes

  No

  N/A

• Area in front & on top of Hot / Cold counter is used for Food related items.<br>(Fruits, Crisp, etc)

  Yes

  No

  N/A

Heat to Eat

• Is there a Heat to Eat display?

  Yes

  No

• Good selection of savoury products, pies, paninis, etc are available

  Yes

  No

  N/A

• Quality of products

  Good

  Poor

  N/A

• Products on display are cooked & cooled according to instructions

  Yes

  No

  N/A

• Products look appetising, finished to a good standard.

  Yes

  No

  N/A

• Product Safety

  Good

  Poor

  N/A

• All H2E products are kept between 0C to 5C.<br>Spot check & record high risk product temperatures.

  Yes

  No

  N/A

• Dates of all perishable products are within required shelf life.

  Yes

  No

  N/A

• All cooled savoury products are labelled according to Use by Date chart.<br>Cooking, Cooling and Traceability is filled out in HACCP book.

  Yes

  No

  N/A

• All products are rotated according to FIFO.

  Yes

  No

  N/A

Grill N Fill / Smoothie Bar

• Is there a Grill N Fill Area?

  Yes

  No

  N/A

• Is Grill offer / Menu Up to Date?

  Yes

  No

  N/A

• If GNF is not available, can other offer be used in place?

• Is there a Smoothie Area?

  Yes

  No

  N/A

• Is Smoothie offer / Menu Up to Date?

  Yes

  No

  N/A

• If smoothie is not available, can other offer be used in place?

Customer Service

• Are staff wearing full Deli/Cafe uniform?<br>Approved shirt, apron, name badge, hairnet, cap/hat?<br>Black, closed toe shoe and black trousers are worn?

  Yes

  No

  N/A

• Staff do not eat, drink, chew gum behind the counter.

  Yes

  No

• Staff do not wear heavy make up, nail polish or false nails, hanging or over-sized earrings.<br>

  Yes

  No

• There is always a deli/cafe staff behind the counter.

  Yes

  No

• All Customers are acknowledged while queuing.<br>

  Yes

  No

• All Customers are greeted when having their order taken.<br>('Yes?' 'Next' or ' You OK?' are not greetings)<br>Staff smiles and uses appropriate eye contact with the customer.

  Yes

  No

• Staff are doing everything they can to give efficient customer service.

  Yes

  No

• At least one upselling question is asked from the customer during every transaction.

  Yes

  No

• Is appropriate question asked at the till when a Hot Beverage is purchased?

  Yes

  No

Store Actions

• High Priority

• All other Actions

• Signature of Manager / Person in charge. All items on this audit have been discussed.

  Sign

• Completed by

  Sign