Title Page
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North 2 potential cancellation audit (please enter job no below)
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Conducted on
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Prepared by
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This Audit must be fully completed and sent to TM and your team only when you feel you have exhausted all options available for the job to go ahead.
Please Note - Jobs should not be cancelled until authorised by your TM or covering TM -
Please attach Screen shot of job
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Please detail the reason why the job can not go ahead today.
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What alternative solution have you offered to the customer and what is the reason for this being declined?
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Please attach pictures as evidence where applicable (The only reason pictures are not required are if we have not attended the property) Pictures to include all accessible sides of the building , if LOS issues what is the cause of these? if the property is a faulty communal system please capture pictures of your data logger and pictures of the outside of building.
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If the job has been Rescheduled for an SE Team have you confirmed the following points with the customer?
- Customer made aware the SE team may be required to use a minimum of 2 X 20mm Eyebolts.
- Confirmed the details of the job with Customer.
- Checked suitability for Sky Q to be installed, ie wifi coverage? Ethernet required.
- Dish has to go on roof there is access to roof that is either open or customer has key.
- Checked property has a chimney etc for the dish to be installed.
