Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
The burger
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Please ask the cashier one of the following questions: <br>- What is in the Sunset Burger? <br>- What is the chutney like? <br>- What is a Bolo do Caco? <br>We're they able to answer your question correctly and knowledgeably?
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Is the Bolo do Caco lightly toasted with one set of grill marks on the outside only?
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Is the Bolo do Caco the right way round?
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Is the spinach covering the whole of the bottom of the roll?
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Is the cheese on the thighs visible and melting (not melted so it has disintegrated)?
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Have the thighs been criss-crossed and basted correctly - skin should be crispy, not soggy
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Has the smoky red pepper chutney been placed on top of the thighs so it begins to fall down the sides of the thighs?
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Is the amount of smoky red pepper chutney correct? (1 dessert spoon)
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Is the flag presented correctly using the new, longer cocktail stick?
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Is the burger tall so that you can see all of the ingredients and not squashed down?
1/2 Chicken
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Is the chicken crispy and criss-crossed?
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Is the baste caramelised?
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Is the chicken juicy, moist and not dry?
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Is the chicken correctly laid out on the plate?
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Is the flag standing proud with no white bits?
Sides & drinks
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Is the garlic bread cooked on both sides with garlic spread all the way to the edges?
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Are the chips hot and crispy?
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Are the chips correctly portioned?
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Is the tea served with a teaspoon with the tea bag packet on the side?
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Is the tea served with 2 white sugars only?
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Is the milk for the tea cold and and served in a milk jug?
Collateral
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Did the external menu box show the new menu and was it neat and secured properly?
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Was all the collateral on display correct as per the collateral matrix?
Customer Moments
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Did you receive a warm welcome?
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Was there a celebration of amazing food?
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Did you leave happy?