Title Page
-
Site conducted
-
Location
-
Conducted on
-
Prepared by
-
Name of Tech making the repairs
-
Dispatched to site by:
-
Weather
Site conditions
-
Inititial Conditions at site arrival
-
Type of System (i.e. ground mount, roof mount, hybrid)
-
Are there any fault codes currently? Either on monitoring or locally?
-
fault code
-
Is the system operating?
-
Have any incidents occured recently that may have caused the fault that you are aware of? (i.e. storms, outages, accidents, etc.)
-
undefined
-
Is there any damage on site?
-
What is the reason for the repair?
-
Describe work performed
-
Was tech support called?
-
What steps were taken by tech support?
-
What is the case number?
-
Were any tools or materials purchased for this repair?
-
Did this work solve the issue?
-
Is the system operating normally before leaving site?
-
Why not and describe next steps
Summary
-
How many man-hours of work done on site for this visit?
-
Was owner or owners rep contacted with results?
-
Do RMA parts need to be returned?
-
Is this visit billable?
-
General Notes