Title Page
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Conducted on
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Prepared by
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Location
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Order 3 beverages separately, paying close attention to each build. If possible, have a different crew member make each beverage. Order an iced caramel swirl latte, order a hot cappuccino, order a vanilla chai.
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Was the build correct on an iced caramel swirl latte?
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Was the build correct on a hot cappuccino?
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Was the new steaming process used for both hot cappuccino and vanilla chai?
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Was cold water or spray hose used to clean pitcher
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Did the crew purge and wipe steam wand after each use?
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Can the crew explain the difference between a latte and a cappuccino?
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Is the work circle set up properly according to the diagram?
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Is the top of the machine free of items?
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Have the old job aids been discarded and are the new job aids and the build mat put in place?
