OMADM LP Walk - 2nd Shift

• Document No.

• Department / Area assessed

• Conducted on

  Date
• Location (i.e Level 1, Carpark, Pool etc)
  Address
• Hotel Address
  Address

• Retrieved LP keys, radio, tablet, etc.?

  Yes

  No

  N/A

Check in with all areas

• Who were the Front Office and Valet associates/leader(s)?

  Yes

  No

  N/A

• Who were the Outlet associates/leader(s)?

  Yes

  No

  N/A

• Who were the Engineering associates/leader(s)?

  Yes

  No

  N/A

Floor walk - 1900

• Walk 12th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 12th floor?

  Safe

  At Risk

  N/A

• Walk 11th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 11th floor?

  Safe

  At Risk

  N/A

• Walk 10th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 10th floor?

  Safe

  At Risk

  N/A

• Walk 9th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 9th floor?

  Safe

  At Risk

  N/A

• Walk 8th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 8th floor?

  Safe

  At Risk

  N/A

• Walk 7th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 7th floor?

  Safe

  At Risk

  N/A

• Walk 6th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 6th floor?

  Safe

  At Risk

  N/A

• Walk 5th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 5th floor?

  Safe

  At Risk

  N/A

• Walk 4th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 4th floor?

  Safe

  At Risk

  N/A

• Walk 3rd floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 3rd floor?

  Safe

  At Risk

  N/A

• Is the Fitness Center free of debris, clean, and everything in working order? If not, clean and/or enter items into HotSOS.<br>Is bowl full of apples? If not, retrieve some to place in there for our guests.

  Yes

  No

  N/A

• Is the Concierge Lounge free of debris and clean? If not, clean to ensure the satisfaction of our most important Bonvoy members.

  Yes

  No

  N/A

• Is the Pool Deck free of guests, doors locked, debris and clean? If not, clean to ensure the its clean as the morning sun rises. Cannot have glass of any kind on pool deck!

  Yes

  No

  N/A

• Walk 2nd floor North stairwell, Staff elevator landing along with back of house prep area, foyer, South stairwell, and Skywalk?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 2nd floor?

  Safe

  At Risk

  N/A

• Is the "HUB" free of debris and clean? If not, clean and/or enter items into HotSOS

  Yes

  No

  N/A

• Walk Plaza level bathrooms, stairs, West Entrance, and Starbucks?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the Plaza level?

  Safe

  At Risk

  N/A

• Walk Lobby Entrance, Front Drive, Outlets, North Stairwell, South Stairwell, Gift Shop, Bellstand, and Dock?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns in the lobby or dock?

  Safe

  At Risk

  N/A

• Walk Exterior of building including Valet lot/Davenport, Self-Parking garage, District, and Associate parking (lot 9)?

  Yes

  No

  N/A

• Is all exterior lighting in working order? Parking lots, garage, Marriott signage on building, etc. If there is an issue, enter into HotSOS.

  Yes

  No

  N/A

• Walk Basement level, North Stairwell, South Stairwell, Kitchens, Restrooms, Sales office/Accounting/etc. locked?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns in the lobby?

  Safe

  At Risk

  N/A

• All items in working order in Mechanical room? Do the noises and smells of the room seem to "normal"? No burning smells, no excessive sounds or whistling.

  Safe

  At Risk

  N/A

• Task picture of the hot water temperature readings

  Media

• Temp reading is at OR near 125 degrees.

  Yes

  No

  N/A

• Is temp alarm tripped? If so, correct the error yourself.

  Yes

  No

  N/A

Floor walk - 2200

• Did you pick up all Breakfast door hangers on ALL FLOORS on this round?

  Yes

  No

  N/A

• Walk 12th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 12th floor?

  Safe

  At Risk

  N/A

• Walk 11th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 11th floor?

  Safe

  At Risk

  N/A

• Walk 10th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 10th floor?

  Safe

  At Risk

  N/A

• Walk 9th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 9th floor?

  Safe

  At Risk

  N/A

• Walk 8th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 8th floor?

  Safe

  At Risk

  N/A

• Walk 7th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 7th floor?

  Safe

  At Risk

  N/A

• Walk 6th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 6th floor?

  Safe

  At Risk

  N/A

• Walk 5th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 5th floor?

  Safe

  At Risk

  N/A

• Walk 4th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 4th floor?

  Safe

  At Risk

  N/A

• Walk 3rd floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 3rd floor?

  Safe

  At Risk

  N/A

• Is the Fitness Center free of debris, clean, and everything in working order? If not, clean and/or enter items into HotSOS.<br>Is bowl full of apples? If not, retrieve some to place in there for our guests.

  Yes

  No

  N/A

• Is the Concierge Lounge free of debris and clean? If not, clean to ensure the satisfaction of our most important Bonvoy members.

  Yes

  No

  N/A

• Is the Pool Deck free of guests, doors locked, debris and clean? If not, clean to ensure the its clean as the morning sun rises. Cannot have glass of any kind on pool deck!

  Yes

  No

  N/A

• Walk 2nd floor North stairwell, Staff elevator landing along with back of house prep area, foyer, South stairwell, and Skywalk?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the 2nd floor?

  Safe

  At Risk

  N/A

• Is the "HUB" free of debris and clean? If not, clean and/or enter items into HotSOS

  Yes

  No

  N/A

• Walk Plaza level bathrooms, stairs, West Entrance, and Starbucks?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns on the Plaza level?

  Safe

  At Risk

  N/A

• Who did you deliver the Breakfast door menus to at the Front Desk?

  Safe

  At Risk

  N/A

• Walk Lobby Entrance, Front Drive, Outlets, North Stairwell, South Stairwell, Gift Shop, Bellstand, and Dock?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns in the lobby or dock?

  Safe

  At Risk

  N/A

• Walk Exterior of building including Valet lot/Davenport, Self-Parking garage, District, and Associate parking (lot 9)?

  Yes

  No

  N/A

• Is all exterior lighting in working order? Parking lots, garage, Marriott signage on building, etc. If there is an issue, enter into HotSOS.

  Yes

  No

  N/A

• Walk Basement level, North Stairwell, South Stairwell, Kitchens, Restrooms, Sales office/Accounting/etc. locked?

  Yes

  No

  N/A

• Where any doors left ajar and/or any safety concerns in the lobby?

  Safe

  At Risk

  N/A

• All items in working order in Mechanical room? Do the noises and smells of the room seem to "normal"? No burning smells, no excessive sounds or whistling.

  Safe

  At Risk

  N/A

• Task picture of the hot water temperature readings

  Media

• Temp reading is at OR near 125 degrees.

  Yes

  No

  N/A

• Is temp alarm tripped? If so, correct the error yourself.

  Yes

  No

  N/A

Complete Lost and Found process

• Did you pick up all items from the Front Desk and Housekeeping closet?

  Yes

  No

  N/A

• Did you enter all items into ChargerBack?

  Yes

  No

  N/A

• Did you respond AND CLOSE OUT to all guest claims within 48 hours?

  Yes

  No

  N/A

General Safety.

• Are walkways and doors clear of obstructions and hazards?

  Yes

  No

  N/A

• Are floors and walkways in good condition?

  Yes

  No

  N/A

• Is fire extinguishing equipment regularly maintained, tagged and correctly mounted? This includes the garage!

  Yes

  No

  N/A

• Is lighting steady with no blown bulbs?

  Yes

  No

  N/A

• All pallets laid flat?

  Yes

  No

  N/A

• Are associates aware of emergency procedures and know who their first aiders are?

  Yes

  No

  N/A

• Do associates know what the hotel emergency number is?

  Yes

  No

  N/A

• Do associates know who their Safety Committee representative is?

  Yes

  No

  N/A

• Do associates know where to access the Safety committee meeting minutes?

  Yes

  No

  N/A

• Are "wet floor" signs easily available and utilized? Are they clean and free of dings/marks/etc.?

  Yes

  No

  N/A

• Are doors closing and locking appropriately?

  Yes

  No

  N/A

• Are "3E Protect" available where chemicals are being used?

  Yes

  No

  N/A

• Are first aid kits and first aid room appropriately stocked?

  Yes

  No

  N/A

• Is PPE being used in good condition or good working order?

  Yes

  No

  N/A

• Are stored items (boxes, stock, crates etc) at appropriate height, below sprinklers and at no risk of falling?

  Yes

  No

  N/A

• Are all electrical items tested and tagged and within date, cord are not freyed and not creating trip hazards?

  Yes

  No

  N/A

• Are JSA's known and available?

  Yes

  No

  N/A

• Are facilities clean and tidy and well maintained? (Canteen, toilets, locker room, smoking area)

  Yes

  No

  N/A

• Are bins, including glass disposal, regularly emptied? (I.e no overflowing rubbish or insects / pests present?)

  Yes

  No

  N/A

• Is there any visible damage to fixtures and fittings?

  Yes

  No

  N/A

Behavioural observations

• Are associates wearing appropriate shoes (non slip safety shoes)?

  Yes

  No

  N/A

• Was safety discussed in team meetings and daily stand ups (ask someone)?

  Yes

  No

  N/A

• Are associates using correct lifting and carrying techniques?

  Yes

  No

  N/A

• Are stretch breaks encouraged and performed?

  Yes

  No

  N/A

Kitchen Safety

• Are associates using correct knife handling skills?

  Yes

  No

  N/A

• Are associates trained in the use of hot / sharp equipment?

  Yes

  No

  N/A

• Are knives and sharp equipment stored correctly?

  Yes

  No

  N/A

• Is PPE worn and used where applicable? (Gloves for handling hot items, sharps, and / or chemicals, shoes with non-slip soles to prevent falls, )

  Yes

  No

  N/A

Office Safety

• Is the top third of the monitor at eye height?

  Yes

  No

  N/A

• Are elbows and knees at 90 degrees when seated?

  Yes

  No

  N/A

• Does associates know how to adjust their chair height / tilt / seat pitch?

  Yes

  No

  N/A

• Are associates using correct manual handling techniques?

  Yes

  No

  N/A

• How was the overall feel of the hotel? Were associates engaged? Were the contract labor functioning at a high pace? Overall observations?

Facilities

• Are facilities clean, tidy and well maintained? (Canteen, Toilets, Locker Room, Smoking Areas)

  Yes

  No

  N/A

• Are bins emptied regularly? (i.e. no overflowing rubbish around bin)

  Yes

  No

  N/A

• Is the car park and common areas free from hazards?

  Yes

  No

  N/A

• Is there any visible damage to fixtures and fittings?

  Yes

  No

  N/A

Additional observations. Please note any Positive Observations of a positive Safety Culture not covered above. Additionally, please note any areas of concern (risks, hazards, near-hits, incidents) which have not been covered above.

• Observation 1

• Add media

  Media

• Observation 2

• Add media

  Media

• Observation 3

• Add media

  Media