Title Page

  • Document No.

  • Department / Area assessed

  • Conducted on

  • Location (i.e Level 1, Carpark, Pool etc)
  • Hotel Address
  • Retrieved LP keys, radio, tablet, etc.?

Check in with all areas

  • Who were the Front Office and Valet associates/leader(s)?

  • Who were the Outlet associates/leader(s)?

  • Who were the Engineering associates/leader(s)?

Floor walk - 1900

  • Walk 12th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 12th floor?

  • Walk 11th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 11th floor?

  • Walk 10th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 10th floor?

  • Walk 9th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 9th floor?

  • Walk 8th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 8th floor?

  • Walk 7th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 7th floor?

  • Walk 6th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 6th floor?

  • Walk 5th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 5th floor?

  • Walk 4th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 4th floor?

  • Walk 3rd floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 3rd floor?

  • Is the Fitness Center free of debris, clean, and everything in working order? If not, clean and/or enter items into HotSOS.<br>Is bowl full of apples? If not, retrieve some to place in there for our guests.

  • Is the Concierge Lounge free of debris and clean? If not, clean to ensure the satisfaction of our most important Bonvoy members.

  • Is the Pool Deck free of guests, doors locked, debris and clean? If not, clean to ensure the its clean as the morning sun rises. Cannot have glass of any kind on pool deck!

  • Walk 2nd floor North stairwell, Staff elevator landing along with back of house prep area, foyer, South stairwell, and Skywalk?

  • Where any doors left ajar and/or any safety concerns on the 2nd floor?

  • Is the "HUB" free of debris and clean? If not, clean and/or enter items into HotSOS

  • Walk Plaza level bathrooms, stairs, West Entrance, and Starbucks?

  • Where any doors left ajar and/or any safety concerns on the Plaza level?

  • Walk Lobby Entrance, Front Drive, Outlets, North Stairwell, South Stairwell, Gift Shop, Bellstand, and Dock?

  • Where any doors left ajar and/or any safety concerns in the lobby or dock?

  • Walk Exterior of building including Valet lot/Davenport, Self-Parking garage, District, and Associate parking (lot 9)?

  • Is all exterior lighting in working order? Parking lots, garage, Marriott signage on building, etc. If there is an issue, enter into HotSOS.

  • Walk Basement level, North Stairwell, South Stairwell, Kitchens, Restrooms, Sales office/Accounting/etc. locked?

  • Where any doors left ajar and/or any safety concerns in the lobby?

  • All items in working order in Mechanical room? Do the noises and smells of the room seem to "normal"? No burning smells, no excessive sounds or whistling.

  • Task picture of the hot water temperature readings

  • Temp reading is at OR near 125 degrees.

  • Is temp alarm tripped? If so, correct the error yourself.

Floor walk - 2200

  • Did you pick up all Breakfast door hangers on ALL FLOORS on this round?

  • Walk 12th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 12th floor?

  • Walk 11th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 11th floor?

  • Walk 10th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 10th floor?

  • Walk 9th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 9th floor?

  • Walk 8th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 8th floor?

  • Walk 7th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 7th floor?

  • Walk 6th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 6th floor?

  • Walk 5th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 5th floor?

  • Walk 4th floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 4th floor?

  • Walk 3rd floor North stairwell, Staff elevator landing, Guest hallway, Ice Machines, and South stairwell? All debris, trays, and glassware picked up?

  • Where any doors left ajar and/or any safety concerns on the 3rd floor?

  • Is the Fitness Center free of debris, clean, and everything in working order? If not, clean and/or enter items into HotSOS.<br>Is bowl full of apples? If not, retrieve some to place in there for our guests.

  • Is the Concierge Lounge free of debris and clean? If not, clean to ensure the satisfaction of our most important Bonvoy members.

  • Is the Pool Deck free of guests, doors locked, debris and clean? If not, clean to ensure the its clean as the morning sun rises. Cannot have glass of any kind on pool deck!

  • Walk 2nd floor North stairwell, Staff elevator landing along with back of house prep area, foyer, South stairwell, and Skywalk?

  • Where any doors left ajar and/or any safety concerns on the 2nd floor?

  • Is the "HUB" free of debris and clean? If not, clean and/or enter items into HotSOS

  • Walk Plaza level bathrooms, stairs, West Entrance, and Starbucks?

  • Where any doors left ajar and/or any safety concerns on the Plaza level?

  • Who did you deliver the Breakfast door menus to at the Front Desk?

  • Walk Lobby Entrance, Front Drive, Outlets, North Stairwell, South Stairwell, Gift Shop, Bellstand, and Dock?

  • Where any doors left ajar and/or any safety concerns in the lobby or dock?

  • Walk Exterior of building including Valet lot/Davenport, Self-Parking garage, District, and Associate parking (lot 9)?

  • Is all exterior lighting in working order? Parking lots, garage, Marriott signage on building, etc. If there is an issue, enter into HotSOS.

  • Walk Basement level, North Stairwell, South Stairwell, Kitchens, Restrooms, Sales office/Accounting/etc. locked?

  • Where any doors left ajar and/or any safety concerns in the lobby?

  • All items in working order in Mechanical room? Do the noises and smells of the room seem to "normal"? No burning smells, no excessive sounds or whistling.

  • Task picture of the hot water temperature readings

  • Temp reading is at OR near 125 degrees.

  • Is temp alarm tripped? If so, correct the error yourself.

Complete Lost and Found process

  • Did you pick up all items from the Front Desk and Housekeeping closet?

  • Did you enter all items into ChargerBack?

  • Did you respond AND CLOSE OUT to all guest claims within 48 hours?

General Safety.

  • Are walkways and doors clear of obstructions and hazards?

  • Are floors and walkways in good condition?

  • Is fire extinguishing equipment regularly maintained, tagged and correctly mounted? This includes the garage!

  • Is lighting steady with no blown bulbs?

  • All pallets laid flat?

  • Are associates aware of emergency procedures and know who their first aiders are?

  • Do associates know what the hotel emergency number is?

  • Do associates know who their Safety Committee representative is?

  • Do associates know where to access the Safety committee meeting minutes?

  • Are "wet floor" signs easily available and utilized? Are they clean and free of dings/marks/etc.?

  • Are doors closing and locking appropriately?

  • Are "3E Protect" available where chemicals are being used?

  • Are first aid kits and first aid room appropriately stocked?

  • Is PPE being used in good condition or good working order?

  • Are stored items (boxes, stock, crates etc) at appropriate height, below sprinklers and at no risk of falling?

  • Are all electrical items tested and tagged and within date, cord are not freyed and not creating trip hazards?

  • Are JSA's known and available?

  • Are facilities clean and tidy and well maintained? (Canteen, toilets, locker room, smoking area)

  • Are bins, including glass disposal, regularly emptied? (I.e no overflowing rubbish or insects / pests present?)

  • Is there any visible damage to fixtures and fittings?

Behavioural observations

  • Are associates wearing appropriate shoes (non slip safety shoes)?

  • Was safety discussed in team meetings and daily stand ups (ask someone)?

  • Are associates using correct lifting and carrying techniques?

  • Are stretch breaks encouraged and performed?

Kitchen Safety

  • Are associates using correct knife handling skills?

  • Are associates trained in the use of hot / sharp equipment?

  • Are knives and sharp equipment stored correctly?

  • Is PPE worn and used where applicable? (Gloves for handling hot items, sharps, and / or chemicals, shoes with non-slip soles to prevent falls, )

Office Safety

  • Is the top third of the monitor at eye height?

  • Are elbows and knees at 90 degrees when seated?

  • Does associates know how to adjust their chair height / tilt / seat pitch?

  • Are associates using correct manual handling techniques?

  • How was the overall feel of the hotel? Were associates engaged? Were the contract labor functioning at a high pace? Overall observations?

Miscellaneous

Facilities

  • Are facilities clean, tidy and well maintained? (Canteen, Toilets, Locker Room, Smoking Areas)

  • Are bins emptied regularly? (i.e. no overflowing rubbish around bin)

  • Is the car park and common areas free from hazards?

  • Is there any visible damage to fixtures and fittings?

Additional observations. Please note any Positive Observations of a positive Safety Culture not covered above. Additionally, please note any areas of concern (risks, hazards, near-hits, incidents) which have not been covered above.

  • Observation 1

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  • Observation 2

  • Add media

  • Observation 3

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The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.