Title Page

  • Site conducted

  • Conducted on

  • Auditor's Name

  • Auditor's Organization

  • Service Line Type

  • Train Number

  • Route

  • Origin City

  • Destination City

  • Miscellaneous Notes

  • Miscellaneous Pictures

Pre-Boarding & Equipment Status

    Car Audit
  • Equipment Line

  • Car Number

  • Car Type

Pre-Boarding & Equipment Status

Amenities

  • Paper goods stocked - toilet paper (Mechanical)

  • Paper goods stocked - paper towels

  • Paper towel not overstuffed

Branding/Marketing

  • Proper seat back collateral<br>

  • No defaced Amtrak signage

  • Adhesive signs in proper placement

  • No additional adhesives on signage

  • No damaged/ripped Amtrak signage

  • Frames are filled with proper signage (No empty frames)

  • Proper signage (Restrooms)

Cleanliness

  • Answer N/A if not observed

  • Windows and Equipment are clean (Exterior View)

  • Recycling (confirm location)

  • Handrail wipe down (observed)

  • Clean seating area - disinfected table and seating (observed)

  • Aisle clear of debris

  • Trash bins (not overflowing, allowed limit of boxes)

  • Counter tops clear of trash

  • Working counter sanitized (observed)

  • Clean/neat display - condiments, dry goods

  • Clean filters (no residue around filters)

  • Clean seating area

  • Seat cushion cleaned

  • Floor free of debris, clear of stains

  • Seat back table cleaned and upright

  • Restroom surfaces cleaned

  • Wheelchair/Segway area cleared, strap accessible

  • ADA space clear

  • Trash bin empty

Equipment

  • Working toilet - not clogged, flush operational, no excessive adhesive around base

  • Working sink - water not running while unattended, proper pressure

Pre-Boarding & Equipment Status

Amenities

  • Paper goods stocked - toilet paper

  • Paper goods stocked - paper towels

  • Paper towel not overstuffed

Branding/Marketing

  • Meeting signage requirements

  • No defaced Amtrak signage

  • Adhesive signs in proper placement

  • No additional adhesives on signage

  • No damaged/ripped Amtrak signage

  • Frames are filled with proper signage (No empty frames)

  • Proper signage (Restroom)

Cleanliness

  • Answer N/A if not observed

  • Recycling (confirm location)

  • Windows and Equipment are clean (Exterior View)

  • Handrail wipe down (observed)

  • Clean seating area - disinfected table and seating (observed)

  • Aisle clear of debris

  • Trash bins (not overflowing, allowed limit of boxes)

  • Counter tops clear of trash

  • Working counter sanitized (observed)

  • Clean/neat display - condiments, dry goods

  • Clean filters (no residue around filters)

  • Clean seating area for turnover

  • Seat cushion cleaned with disinfectant (observed)

  • Floor free of debris, clear of stains

  • Seat back table cleaned and upright

  • Restroom surfaces disinfected (observed)

  • Wheelchair/segway strap clear

  • ADA space clear

  • Enhanced cleaning/heavy cleaning

  • Trash not overflowing - 3/4 full at max

  • Window ledge between table and window clean

  • Seating area clean and sanitized (observed)

  • Lower berth converted to seating and cleaned underneath

  • Employee grips hidden (employee accessories placed away)

Equipment

  • Working toilet - not clogged, flush operational, no excessive adhesive around base

  • Working sink - water not running while unattended, proper pressure

Pre-Boarding & Equipment Status

Amenities

  • Paper goods stocked - toilet paper

  • Paper goods stocked - paper towels

  • Paper towel not overstuffed

Branding/Marketing

  • First Class - upgrade (2) - one on each door

  • Crew members only - (1) in phone booth area

  • Proper seat back collateral

  • Meeting signage requirements

  • No defaced Amtrak signage

  • Adhesive signs in proper placement

  • No additional adhesives on signage

  • No damaged/ripped Amtrak signage

  • Frames are filled with proper signage (No empty frames)

  • Proper signage (Restroom)

Cleanliness

  • Answer N/A if not observed

  • Clean galley area

  • Windows and Equipment are clean (Exterior View)

  • Surfaces sanitized (observed)

  • Seating area clean

  • Seat back free of trash

  • Seat back tray/full table clear of stains and disinfected

  • Recycling (confirm location)

  • Handrail wipe down (observed)

  • Clean seating area - disinfected table and seating (observed)

  • Aisle clear of debris

  • Trash bins (not overflowing, allowed limit of boxes)

  • Counter tops clear of trash

  • Working counter sanitized (observed)

  • Clean/neat display - condiments, dry goods

  • Clean filters (no residue around filters)

  • Clean seating area for turnover (observed)

  • Seat cushion cleaned with disinfectant (observed)

  • Floor free of debris, clear of stains

  • Seat back table cleaned and upright

  • Restroom surfaces disinfected (observed)

  • Wheelchair/segway strap clear

  • ADA space clear

  • Trash not overflowing - 3/4 full at max

  • Window ledge between table and window clean

  • Seating area clean and sanitzed

  • Restroom surfaces disinfected

  • Lower berth converted to seating and cleaned underneath

  • Clean carpet - free of debris and stains*

  • Employee grips hidden (employee accessories placed away)

Equipment

  • Working toilet - not clogged, flush operational, no excessive adhesive around base

  • Working sink - water not running while unattended, proper pressure

  • Car Number

  • Car Type

Pre-Boarding & Equipment Status

Amenities

  • Paper goods stocked - toilet paper

  • Paper goods stocked - paper towels

  • Paper towel not overstuffed

Branding/Marketing

  • No defaced Amtrak signage

  • Adhesive signs in proper placement

  • No additional adhesives on signage

  • No damaged/ripped Amtrak signage

  • Frames are filled with proper signage (No empty frames)

  • Proper signage (Restroom)

Cleanliness

  • Answer N/A if not observed

  • Recycling (confirm location)

  • Handrail wipe down (observed)

  • Clean seating area - disinfected table and seating (observed)

  • Aisle clear of debris

  • Trash bins (not overflowing, allowed limit of boxes)

  • Counter tops clear of trash

  • Enhanced cleaning

  • No residue around filter vents

  • Seat cushion cleaned with disinfectant (observed)

  • Floor free of debris, clear of stains

  • Seat back table cleaned and upright

  • Restroom surfaces disinfected (observed)

  • Wheelchair/segway strap clear

  • ADA space clear

  • Trash not overflowing - 3/4 full at max

  • Window ledge between table and window clean

  • Seating area clean and sanitzed

  • Restroom surfaces disinfected

  • Clean carpet - free of debris and stains*

  • Employee grips hidden(employee accessories placed away)

  • Dining/Food service direction lighting (VL I/II)

  • Working lights

  • Crew Members only (Designated Signage visible)

Equipment

  • Working sink - water not running while unattended, proper pressure

  • Working toilet - not clogged, flush operational, no excessive adhesive around base

Pre-Boarding & Equipment Status

Amenities

  • Paper goods stocked - toilet paper

  • Paper goods stocked - paper towels

  • Paper towel not overstuffed

Branding/Marketing

  • Meeting signage requirements

  • Free of unbranded/non-Amtrak signage

  • No defaced Amtrak signage

  • Adhesive signs in proper placement

  • No additional adhesives on signage

  • No damaged/ripped Amtrak signage

  • Frames are filled with proper signage (No empty frames)

  • Proper signage (Restroom)

Cleanliness

  • Answer N/A if not observed

  • Windows and Equipment are clean (Exterior View)

  • Handrail wipe down (observed)

  • Clean seating area - disinfected table and seating (observed)

  • Aisle clear of debris

  • Trash bins (not overflowing, allowed limit of boxes)

  • Counter tops clear of trash

  • Working counter sanitized (observed)

  • Window ledge between table and window clean

  • Restroom surfaces disinfected (observed)

  • Enhanced cleaning

  • Clean filters (no residue around filters)

  • Recycling (confirm location)

Equipment

  • Working toilet - not clogged, flush operational, no excessive adhesive around base

  • Working sink - water not running while unattended, proper pressure

Pre-Boarding & Equipment Status

Amenities

  • Paper goods stocked - toilet paper

  • Paper goods stocked - paper towels

  • Paper towel not overstuffed

  • Linen stocked in room (washcloths, hand towels, bath towels)

  • Label on soap dispenser

  • Stocked for use (soap, towel)

Branding/Marketing

  • In Sleeper Car train number is visible only on digital display"

  • Indication sign on outer doors of first sleeping car

  • Dining car this way SL I/II

  • No defaced Amtrak signage

  • Adhesive signs in proper placement

  • No additional adhesives on signage

  • No damaged/ripped Amtrak signage

  • Frames are filled with proper signage (No empty frames)

  • Proper signage (Restroom)

Cleanliness

  • Answer N/A if not observed

  • Recycling (confirm location)

  • Handrail wipe down (observed)

  • Enhanced cleaning

  • Clean filters (no residue around filters)

  • Seating area clean and sanitized (observed)

  • Restroom surfaces disinfected (observed)

  • Room ready for day service

  • Lower berth converted to seating and cleaned underneath

  • Clean carpet - free of debris and stains*

Equipment

  • Correct car number on sleeping car

  • Working toilet - not clogged, flush operational, no excessive adhesive around base

  • Working sink - water not running while unattended, proper pressure

  • Working shower - proper pressure, position of shower head, drainage, cleanliness

  • Dining/Food service direction lighting (VL I/II)

  • Shower curtain straps working order

  • Working lights

Sign-Off

  • Offboarding Location
  • Miscellaneous Notes

Sign-Off

  • Signature

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