Operational Compliance Focus October 2017

• Operational Compliance Focus October 2017

• Centre Name & Number

• Conducted on

  Date

• Conducted by

SLIP

• Does the centre have a completed SLIP

  Yes

  No

  N/A

• Is the SLIP easily accessible to all colleagues and is the Loss Prevention MOT attached to it?

  Yes

  No

  N/A

• Are the Regional Manager comments completed?

  Yes

  No

  N/A

• Have the SMART actions been reviewed as detailed and annotated?

  Yes

  No

  N/A

Product Protection

• Are High Risk items consistently tagged?

  Yes

  No

  N/A

• Have any centre specific products identified in the SLIP been protected?

  Yes

  No

  N/A

• Have th GC team read the ‘High Risk High Value tagging at Christmas’ Guide?

  Yes

  No

  N/A

• Does the GC have enough tagging supplies to secure the High Risk Christmas & Gifting lines?

  Yes

  No

  N/A

• Is there evidence of consistent tagging of High Risk Gifting products?

  Yes

  No

  N/A

• Is there evidence of consistent tagging of High Risk Christmas Products?

  Yes

  No

  N/A

Customer First Codes

• Are the centre following the BEST Customer First (CF) Process?

  Yes

  No

  N/A

• Do the colleagues at the till understand the CF Process?

  Yes

  No

  N/A

• Is there a weekly CF log kept at the tills?

  Yes

  No

  N/A

• Are the product descriptions fit for purpose?

  Yes

  No

  N/A

• Is there evidence that the CF codes are being reversed weekly?

  Yes

  No

  N/A

Where to find help on the Intranet

• SLIPS - Under Loss Prevention

• Customer First - under Process & Procedures\Admin\Tills

• Stock Security - under Loss Prevention\Best Practice Guides