Operational Compliance Focus October 2017

• Operational Compliance Focus October 2017

• Centre Name & Number

• Conducted on

  Date

• Conducted by

Does the centre have a completed SLIP

• Is the SLIP easily accessible to all colleagues and is the Loss Prevention MOT attached to it?

  Yes

  No

  N/A

• Are the Regional Manager comments completed?

  Yes

  No

  N/A

• Have the SMART actions been reviewed as detailed and annotated?

  Yes

  No

  N/A

Product Protection - are high risk items consistently tagged.

• Have any centre specific products, identified in the SLIP, been protected?

  Yes

  No

  N/A

• Have the GC team read the ‘High Risk High Value tagging at Christmas’ Guide?

  Yes

  No

  N/A

• Does the GC have enough tagging supplies to secure the High Risk Christmas & Gifting lines?

  Yes

  No

  N/A

• Is there evidence of consistent tagging of High Risk Gifting products?

  Yes

  No

  N/A

• Is there evidence of consistent tagging of High Risk Christmas Products?

  Yes

  No

  N/A

Customer First (CF) Codes - are the colleagues following the BEST procedure

• Do the colleagues at the till understand the CF Process?

  Yes

  No

  N/A

• Is there a weekly CF log kept at the tills?

  Yes

  No

  N/A

• Are the product descriptions fit for purpose?

  Yes

  No

  N/A

• Is there evidence that the CF codes are being reversed weekly?

  Yes

  No

  N/A

Where to find help on the Intranet

• SLIPS - Under Loss Prevention

• Customer First - under Process & Procedures\Admin\Tills

• Stock Security - under Loss Prevention\Best Practice Guides