Orange City Council - Environmental Health Investigation Report v1

• Title of Investigation

• Completed by

• Position of Completing Officer

• Commenced on

  Date

• Participating Officers

  Select Greg Perry - Senior EHO Lyndal Gray - EHO Lily Escreet - Cadet EHO

  • Greg Perry - Senior EHO
  • Lyndal Gray - EHO
  • Lily Escreet - Cadet EHO

• Type of Investigation

  Community Complaint

  Urgent Pollution Incident

  Internal Referral

Complainant's Details (leave blank for anonymous)

• Name

• Address

• Email

• Phone Number

Nature of the Complaint

• What is the complaint related to?

  Select Excessive Wood Smoke (residential heaters) Open Burning (smoke) Offensive Noise Unhealthy Condition of Premises Odour Illegal Dumping / Unlawful Depositing of Waste Dust Erosion & Sediment Control Other

  • Excessive Wood Smoke (residential heaters)
  • Open Burning (smoke)
  • Offensive Noise
  • Unhealthy Condition of Premises
  • Odour
  • Illegal Dumping / Unlawful Depositing of Waste
  • Dust
  • Erosion & Sediment Control
  • Other

• Description of the complaint

• Is the address relating to the cause of the complaint known?

  Yes

  No

• Address

• Description of the area

• Description of the timing of the alleged unlawful activity (dates, times, frequency), if known.

Records of conversations

Conversation with Complainant

• Time and Date of Conversation

  Date

• Purpose of conversation

  Select Notify of Investigation Commencement Evidence gathering Notify of actions taken

  • Notify of Investigation Commencement
  • Evidence gathering
  • Notify of actions taken

• Notes from conversation

Conversation with alleged offender

• Time and Date of conversation

  Date

• Alleged Offender's Name

• Alleged Offender's Address (if known)

• Alleged Offender's Contact Number (if provided)

• Purpose of conversation

  Select Evidence gathering Education Warning Enforcement Action

  • Evidence gathering
  • Education
  • Warning
  • Enforcement Action

• Notes from conversation

Conversation with witness

• Time and Date of conversation

  Date

• Witness Name

• Witness Address (if known)

• Witness Contact Number (if provided)

• Notes from conversation

Observations: Notes and Photographs

Observation

• Description

• Time and Date of Observation

  Date

• Photo (when possible)

  Media

Conclusions

• Summary of Findings

• Recommended enforcement action

  Select Nil - activity confirmed to be lawful or baseless complaint Education and Verbal Warning Written Warning (requires Senior EHO approval) Issue an Order or Notice (requires Manager approval) Issue a Penalty Notice (requires Manager approval)

  • Nil - activity confirmed to be lawful or baseless complaint
  • Education and Verbal Warning
  • Written Warning (requires Senior EHO approval)
  • Issue an Order or Notice (requires Manager approval)
  • Issue a Penalty Notice (requires Manager approval)

Staff Member's Details

• Name

• Position

• Email

• Phone Number

Nature of the Complaint

• What is the complaint related to?

  Select Excessive Wood Smoke (residential heaters) Open Burning (smoke) Offensive Noise Unhealthy Condition of Premises Odour Illegal Dumping / Unlawful Depositing of Waste Dust Erosion & Sediment Control Other

  • Excessive Wood Smoke (residential heaters)
  • Open Burning (smoke)
  • Offensive Noise
  • Unhealthy Condition of Premises
  • Odour
  • Illegal Dumping / Unlawful Depositing of Waste
  • Dust
  • Erosion & Sediment Control
  • Other

• Description of the complaint

• Is the address relating to the cause of the complaint known?

  Yes

  No

• Address

• Description of the area

• Description of the timing of the alleged unlawful activity (dates, times, frequency), if known.

Records of conversations

Conversation with referring Staff Member

• Time and Date of Conversation

  Date

• Purpose of conversation

  Select Notify of Investigation Commencement Evidence gathering Notify of actions taken

  • Notify of Investigation Commencement
  • Evidence gathering
  • Notify of actions taken

• Notes from conversation

Conversation with alleged offender

• Time and Date of conversation

  Date

• Alleged Offender's Name

• Alleged Offender's Address (if known)

• Alleged Offender's Contact Number (if provided)

• Purpose of conversation

  Select Evidence gathering Education Warning Enforcement Action

  • Evidence gathering
  • Education
  • Warning
  • Enforcement Action

• Notes from conversation

Conversation with witness

• Time and Date of conversation

  Date

• Witness Name

• Witness Address (if known)

• Witness Contact Number (if provided)

• Notes from conversation

Observations: Notes and Photographs

Observation

• Description

• Time and Date of Observation

  Date

• Photo (when possible)

  Media

Conclusions

• Summary of Findings

• Recommended enforcement action

  Select Nil - activity confirmed to be lawful or baseless complaint Education and Verbal Warning Written Warning (requires Senior EHO approval) Issue an Order or Notice (requires Manager approval) Issue a Penalty Notice (requires Manager approval)

  • Nil - activity confirmed to be lawful or baseless complaint
  • Education and Verbal Warning
  • Written Warning (requires Senior EHO approval)
  • Issue an Order or Notice (requires Manager approval)
  • Issue a Penalty Notice (requires Manager approval)

Incident Report Details

• Type of Incident

  Select Water Pollution (known non-HAZMAT) Water Pollution (known HAZMAT or unknown substance) Dumping of Asbestos Waste Air Pollution (burning of hazardous or waste material)

  • Water Pollution (known non-HAZMAT)
  • Water Pollution (known HAZMAT or unknown substance)
  • Dumping of Asbestos Waste
  • Air Pollution (burning of hazardous or waste material)

• Address of pollution source or description of source area

• Description of the extent of the affected area

• Is the person who made the report known?

  Yes

  No

• Reporter's Name (first and last name)

• Reporter's Phone Number

• Reporter's Email

• Reporter's Address

Records of conversations

Conversation with Reporter

• Time and Date of Conversation

  Date

• Purpose of conversation

  Select Notify of Investigation Commencement Evidence gathering Notify of actions taken

  • Notify of Investigation Commencement
  • Evidence gathering
  • Notify of actions taken

• Notes from conversation

Conversation with suspected polluter or other responsible party

• Time and Date of conversation

  Date

• Nature of the person being spoken to

  Select Suspected Polluter Person who contributed to the pollution Manager or Director of the company suspected of polluting or contributing to the pollution

  • Suspected Polluter
  • Person who contributed to the pollution
  • Manager or Director of the company suspected of polluting or contributing to the pollution

• Name of Individual

• Is the individual representing a company or other organisation?

  Yes

  No

• Have they confirmed they may speak on behalf of the company/organisation?

  Yes

  No

• Proceed with the conversation.

• Company/Organisation ABN (if known)

• Company/Organisation Address (if known)

• Company/Organisation Contact Number (if known)

• Conversation may still be had, but you should avoid questions about company/organisation policies, procedures, business details, or the nature of their employment. Focus on the individual until an appropriate contact for the organisation is found.

• Individual's Address (if known)

• Individual's Contact Number (if provided)

• Purpose of conversation

  Select Evidence gathering Education Warning Enforcement Action

  • Evidence gathering
  • Education
  • Warning
  • Enforcement Action

• Notes from conversation

Conversation with witness

• Time and Date of conversation

  Date

• Witness Name

• Witness Address (if known)

• Witness Contact Number (if provided)

• Notes from conversation

Incident Observations: Photos and Notes

Observation

• Description

• Time and Date of Observation

  Date

• Photo (if possible)

  Media

Containment

• Were containment measures required?

  Yes

  No

• What teams were involved in installing containment measures

  Select Concrete and Drainage Water and Sewer Water Treatment Environmental Health NSW Fire and Rescue

  • Concrete and Drainage
  • Water and Sewer
  • Water Treatment
  • Environmental Health
  • NSW Fire and Rescue
Containment Measure

• Description

• Time and Date of installation

  Date

• Photo (if possible)

  Media

• Why was containment not required?

Clean-Up

• Was clean-up action required?

  Yes

  No

• Was a verbal Clean-Up Notice issued to the responsible party/parties?

  Yes

  No

• Is the responsible party taking clean-up actions themselves, or engaging Council to do so on their behalf? (knowing they will be billed for the costs associated)

  Arranging clean-up themselves

  Engaging Council

• Monitor the clean-up works and continue to liaise with responsible parties to ensure the clean-up is effective.

• What teams are involved in clean-up action?

  Select Concrete and Drainage Water and Sewer Water Treatment Environmental Health NSW Fire and Rescue Private Waste Contractor (e.g. Polpure)

  • Concrete and Drainage
  • Water and Sewer
  • Water Treatment
  • Environmental Health
  • NSW Fire and Rescue
  • Private Waste Contractor (e.g. Polpure)
Clean-Up Action

• Time and Date of Commencement

  Date

• Description

• Photo (if possible)

  Media

• Is the responsible party unknown?

  Yes

  No

• Issue the verbal clean-up Notice to the responsible party and ask if they can arrange clean-up themselves or would like to engage Council to do so on their behalf. Advise Council will charge them for the associated costs.

• Council to commence clean-up action until a responsible party can be identified.

• Why was clean-up not required?

Conclusions

• Summary of Incident and actions taken

• Recommended enforcement action

  Select Issue a Penalty Notice (Manager approval required) Commence Legal Proceedings (Director approval required)

  • Issue a Penalty Notice (Manager approval required)
  • Commence Legal Proceedings (Director approval required)