PAM Before and After Photos V1.1 - Hedland

Information

This Before and After Photo report is for use when carrying out reactive maintenance works only. Voids works not applicable.
PAM WO Number
Date and Time
Prepared by

Photos

This Template is for documenting photographic evidence of Calling Cards, Call logs, Work Photos and Required Documents
Tip: have you accepted the job on IFS. If not, please do so now.

Calling Cards (if applicable)

Is this a Business as Usual (BAU) job or ESD Program job (ESD)?
Maintenance Priority
- P1
- P2R
- P2
- P3
- P4
- P8
- P9
P1 / P2R - First visit no access - Call variations hotline 62747300 to inform "No Access" - Wait for 15mins to allow HA to contact tenant - No Access confirmed - Complete "Emergency" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - followed by email iAuditor report to relevant Branch Admin - reject the job on tablet and leave site (make safe where possible).
Image of Call Card on booklet and when placed at letter box
Image of Call Logs of attempts to contact tenant and Variations Hotline
Name of Variations team member Tradesperson spoke to
P1 / P2R - First visit no access - Call variations hotline 62747300 to inform "No Access" - Wait for 15mins to allow HA to contact tenant - No Access confirmed - Complete "Emergency" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - followed by email iAuditor report to relevant Branch Admin - reject the job on tablet and leave site (make safe where possible).
Image of Call Card on booklet and when placed at letter box
Image of Call Logs of attempts to contact tenant and Variations Hotline
Name of Variations team member Tradesperson spoke to
P2 / P3 - First visit no access - Complete "sorry we missed you" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - call Variations Hotline 62747300 - Make 2nd attempt after 2 hrs - Still No Access - complete remaining section (calling card number ending with "/B" - take photo before detaching and repeat the same steps as you did with 1st calling card - followed by email iAuditor report to relevant Branch Admin
Image of Call Card on booklet and when placed at letter box
Image of Call Logs of attempts to contact tenant and Variations Hotline
Name of Variations team member Tradesperson spoke to
P2 / P3 - First visit no access - Complete "sorry we missed you" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - call Variations Hotline 62747300 - Make 2nd attempt after 2 hrs - Still No Access - complete remaining section (calling card number ending with "/B" - take photo before detaching and repeat the same steps as you did with 1st calling card - followed by email iAuditor report to relevant Branch Admin
Image of Call Card on booklet and when placed at letter box
Image of Call Logs of attempts to contact tenant and Variations Hotline
Name of Variations team member Tradesperson spoke to
P8 - First visit no access - Complete "sorry we missed you" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - call Variations Hotline 62747300 - Make 2nd attempt after 48hrs - Still No Access - complete remaining section (calling card number ending with "/B" - take photo before detaching and repeat the same steps as you did with 1st calling card - followed by email iAuditor report to relevant Branch Admin.
Note: Special concession for AH remote community sites - Tradesperson must wait on site at least for 1 hr between leaving the 1st and 2nd calling card.
Image of Call Card on booklet and when placed at letter box
Image of Call Logs of attempts to contact tenant and Variations Hotline
Name of Variations team member Tradesperson spoke to
P4 - First visit no access - Complete "sorry we missed you" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - call Variations Hotline 62747300 - Make 2nd attempt after 48hrs - Still No Access - complete remaining section (calling card number ending with "/B" - take photo before detaching and repeat the same steps as you did with 1st calling card - followed by email iAuditor report to relevant Branch Admin.
Note: Special concession for AH remote community sites - Tradesperson must wait on site at least for 1 hr between leaving the 1st and 2nd calling card.
Image of Call Card on booklet and when placed at letter box
Image of Call Logs of attempts to contact tenant and Variations Hotline
Name of Variations team member Tradesperson spoke to
Maintenance Priority
- P1
- P2R
- P2
- P3
- P4
- P8
- P9
P1 / P2 / P3 - First visit no access - Call variations hotline 62747300 to inform "No Access" - Wait for 15mins to allow HA to contact tenant - No Access confirmed - Complete "Emergency" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - followed by email iAuditor report to relevant Branch Admin - reject the job on tablet and leave site (make safe where possible; call tenant again before leaving).
Image of Call Card on booklet and when placed at letter box
Image of Call Logs of attempts to contact tenant and Variations Hotline
Name of Variations team member Tradesperson spoke to
P1 / P2 / P3 - First visit no access - Call variations hotline 62747300 to inform "No Access" - Wait for 15mins to allow HA to contact tenant - No Access confirmed - Complete "Emergency" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - followed by email iAuditor report to relevant Branch Admin - reject the job on tablet and leave site (make safe where possible; call tenant again before leaving).
Image of Call Card on booklet and when placed at letter box
Image of Call Logs of attempts to contact tenant and Variations Hotline
Name of Variations team member Tradesperson spoke to
P1 / P2 / P3 - First visit no access - Call variations hotline 62747300 to inform "No Access" - Wait for 15mins to allow HA to contact tenant - No Access confirmed - Complete "Emergency" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - followed by email iAuditor report to relevant Branch Admin - reject the job on tablet and leave site (make safe where possible; call tenant again before leaving).
Image of Call Card on booklet and when placed at letter box
Image of Call Logs of attempts to contact tenant and Variations Hotline
Name of Variations team member Tradesperson spoke to
P1 / P2 / P3 - First visit no access - Call variations hotline 62747300 to inform "No Access" - Wait for 15mins to allow HA to contact tenant - No Access confirmed - Complete "Emergency" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - followed by email iAuditor report to relevant Branch Admin - reject the job on tablet and leave site (make safe where possible; call tenant again before leaving).
Image of Call Card on booklet and when placed at letter box
Image of Call Logs of attempts to contact tenant and Variations Hotline
Name of Variations team member Tradesperson spoke to
P8 - First visit no access - Complete "sorry we missed you" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - call Variations Hotline 62747300 - Make 2nd attempt after 48hrs - Still No Access - complete remaining section (calling card number ending with "/B" - take photo before detaching and repeat the same steps as you did with 1st calling card - followed by email iAuditor report to relevant Branch Admin.
Note: Special concession for AH remote community sites - Tradesperson must wait on site at least for 1 hr between leaving the 1st and 2nd calling card.
Image of Call Card on booklet and when placed at letter box
Image of Call Logs of attempts to contact tenant and Variations Hotline
Name of Variations team member Tradesperson spoke to
P4 - First visit no access - Complete "sorry we missed you" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - call Variations Hotline 62747300 - Make 2nd attempt after 48hrs - Still No Access - complete remaining section (calling card number ending with "/B" - take photo before detaching and repeat the same steps as you did with 1st calling card - followed by email iAuditor report to relevant Branch Admin.
Note: Special concession for AH remote community sites - Tradesperson must wait on site at least for 1 hr between leaving the 1st and 2nd calling card.
Image of Call Card on booklet and when placed at letter box
Image of Call Logs of attempts to contact tenant and Variations Hotline
Name of Variations team member Tradesperson spoke to
Comments (if any)

Before and After Photos

Work Order SOR Code(s) applicable (multiple selections permitted)
Before Photos - of existing component / hardware to be replaced or serviced; where applicable, dilapidation photo of site before any digging or site alteration/demolition etc
Tip: take photo of area to be worked on in case of damage claims
In Progress Photos - of parts replaced and new parts prior to installation (e.g. threads of spindles, seats of concealed sets, worn out O-rings and washers etc).
Tip: if site needs to be left unattended for works to be carried out on the following day(s), take photos of site being safely secured from any potential hazards (e.g. barricades; hoarding; clean site- no trip hazards etc)
After Photos - of newly installed component / hardware in working condition; where applicable, final installed of components (e.g. new conceal set or leach drain) prior to concealment.
Tip: take photos of the work site handed over in clean and safe condition.
Before Photos
In Progress Photos
After Photos
Export completed photos to PAMServiceDelivery@pindan.com.au and relevant Branch Admin to upload onto IFS
Comments (if any)