Photos

  • This Template is for documenting photographic evidence of Calling Cards, Call logs, Work Photos and Required Documents
    Tip: have you accepted the job on IFS. If not, please do so now.

Calling Cards (if applicable)

  • Is this a Business as Usual (BAU) job or ESD Program job (ESD)?

  • Maintenance Priority

  • P1 / P2R - First visit no access - Call variations hotline 62747300 to inform "No Access" - Wait for 15mins to allow HA to contact tenant - No Access confirmed - Complete "Emergency" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - followed by email iAuditor report to relevant Branch Admin - reject the job on tablet and leave site (make safe where possible).

  • Image of Call Card on booklet and when placed at letter box

  • Image of Call Logs of attempts to contact tenant and Variations Hotline

  • Name of Variations team member Tradesperson spoke to

  • P1 / P2R - First visit no access - Call variations hotline 62747300 to inform "No Access" - Wait for 15mins to allow HA to contact tenant - No Access confirmed - Complete "Emergency" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - followed by email iAuditor report to relevant Branch Admin - reject the job on tablet and leave site (make safe where possible).

  • Image of Call Card on booklet and when placed at letter box

  • Image of Call Logs of attempts to contact tenant and Variations Hotline

  • Name of Variations team member Tradesperson spoke to

  • P2 / P3 - First visit no access - Complete "sorry we missed you" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - call Variations Hotline 62747300 - Make 2nd attempt after 2 hrs - Still No Access - complete remaining section (calling card number ending with "/B" - take photo before detaching and repeat the same steps as you did with 1st calling card - followed by email iAuditor report to relevant Branch Admin

  • Image of Call Card on booklet and when placed at letter box

  • Image of Call Logs of attempts to contact tenant and Variations Hotline

  • Name of Variations team member Tradesperson spoke to

  • P2 / P3 - First visit no access - Complete "sorry we missed you" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - call Variations Hotline 62747300 - Make 2nd attempt after 2 hrs - Still No Access - complete remaining section (calling card number ending with "/B" - take photo before detaching and repeat the same steps as you did with 1st calling card - followed by email iAuditor report to relevant Branch Admin

  • Image of Call Card on booklet and when placed at letter box

  • Image of Call Logs of attempts to contact tenant and Variations Hotline

  • Name of Variations team member Tradesperson spoke to

  • P8 - First visit no access - Complete "sorry we missed you" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - call Variations Hotline 62747300 - Make 2nd attempt after 48hrs - Still No Access - complete remaining section (calling card number ending with "/B" - take photo before detaching and repeat the same steps as you did with 1st calling card - followed by email iAuditor report to relevant Branch Admin.
    Note: Special concession for AH remote community sites - Tradesperson must wait on site at least for 1 hr between leaving the 1st and 2nd calling card.

  • Image of Call Card on booklet and when placed at letter box

  • Image of Call Logs of attempts to contact tenant and Variations Hotline

  • Name of Variations team member Tradesperson spoke to

  • P4 - First visit no access - Complete "sorry we missed you" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - call Variations Hotline 62747300 - Make 2nd attempt after 48hrs - Still No Access - complete remaining section (calling card number ending with "/B" - take photo before detaching and repeat the same steps as you did with 1st calling card - followed by email iAuditor report to relevant Branch Admin.
    Note: Special concession for AH remote community sites - Tradesperson must wait on site at least for 1 hr between leaving the 1st and 2nd calling card.

  • Image of Call Card on booklet and when placed at letter box

  • Image of Call Logs of attempts to contact tenant and Variations Hotline

  • Name of Variations team member Tradesperson spoke to

  • Maintenance Priority

  • P1 / P2 / P3 - First visit no access - Call variations hotline 62747300 to inform "No Access" - Wait for 15mins to allow HA to contact tenant - No Access confirmed - Complete "Emergency" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - followed by email iAuditor report to relevant Branch Admin - reject the job on tablet and leave site (make safe where possible; call tenant again before leaving).

  • Image of Call Card on booklet and when placed at letter box

  • Image of Call Logs of attempts to contact tenant and Variations Hotline

  • Name of Variations team member Tradesperson spoke to

  • P1 / P2 / P3 - First visit no access - Call variations hotline 62747300 to inform "No Access" - Wait for 15mins to allow HA to contact tenant - No Access confirmed - Complete "Emergency" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - followed by email iAuditor report to relevant Branch Admin - reject the job on tablet and leave site (make safe where possible; call tenant again before leaving).

  • Image of Call Card on booklet and when placed at letter box

  • Image of Call Logs of attempts to contact tenant and Variations Hotline

  • Name of Variations team member Tradesperson spoke to

  • P1 / P2 / P3 - First visit no access - Call variations hotline 62747300 to inform "No Access" - Wait for 15mins to allow HA to contact tenant - No Access confirmed - Complete "Emergency" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - followed by email iAuditor report to relevant Branch Admin - reject the job on tablet and leave site (make safe where possible; call tenant again before leaving).

  • Image of Call Card on booklet and when placed at letter box

  • Image of Call Logs of attempts to contact tenant and Variations Hotline

  • Name of Variations team member Tradesperson spoke to

  • P1 / P2 / P3 - First visit no access - Call variations hotline 62747300 to inform "No Access" - Wait for 15mins to allow HA to contact tenant - No Access confirmed - Complete "Emergency" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - followed by email iAuditor report to relevant Branch Admin - reject the job on tablet and leave site (make safe where possible; call tenant again before leaving).

  • Image of Call Card on booklet and when placed at letter box

  • Image of Call Logs of attempts to contact tenant and Variations Hotline

  • Name of Variations team member Tradesperson spoke to

  • P8 - First visit no access - Complete "sorry we missed you" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - call Variations Hotline 62747300 - Make 2nd attempt after 48hrs - Still No Access - complete remaining section (calling card number ending with "/B" - take photo before detaching and repeat the same steps as you did with 1st calling card - followed by email iAuditor report to relevant Branch Admin.
    Note: Special concession for AH remote community sites - Tradesperson must wait on site at least for 1 hr between leaving the 1st and 2nd calling card.

  • Image of Call Card on booklet and when placed at letter box

  • Image of Call Logs of attempts to contact tenant and Variations Hotline

  • Name of Variations team member Tradesperson spoke to

  • P4 - First visit no access - Complete "sorry we missed you" section (calling card number ending with "/A" - Take photo before detaching - place calling card in letter box - call Variations Hotline 62747300 - Make 2nd attempt after 48hrs - Still No Access - complete remaining section (calling card number ending with "/B" - take photo before detaching and repeat the same steps as you did with 1st calling card - followed by email iAuditor report to relevant Branch Admin.
    Note: Special concession for AH remote community sites - Tradesperson must wait on site at least for 1 hr between leaving the 1st and 2nd calling card.

  • Image of Call Card on booklet and when placed at letter box

  • Image of Call Logs of attempts to contact tenant and Variations Hotline

  • Name of Variations team member Tradesperson spoke to

  • Comments (if any)

Before and After Photos

    SOR Code(s)
  • Work Order SOR Code(s) applicable (multiple selections permitted)

  • Before Photos - of existing component / hardware to be replaced or serviced; where applicable, dilapidation photo of site before any digging or site alteration/demolition etc
    Tip: take photo of area to be worked on in case of damage claims
    In Progress Photos - of parts replaced and new parts prior to installation (e.g. threads of spindles, seats of concealed sets, worn out O-rings and washers etc).
    Tip: if site needs to be left unattended for works to be carried out on the following day(s), take photos of site being safely secured from any potential hazards (e.g. barricades; hoarding; clean site- no trip hazards etc)
    After Photos - of newly installed component / hardware in working condition; where applicable, final installed of components (e.g. new conceal set or leach drain) prior to concealment.
    Tip: take photos of the work site handed over in clean and safe condition.

  • Before Photos

  • In Progress Photos

  • After Photos

  • Export completed photos to PAMServiceDelivery@pindan.com.au and relevant Branch Admin to upload onto IFS

  • Comments (if any)

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