• Date and time of audit

AUDIT CONDITIONS

  • Select any that apply

  • Sunny

  • Cloud

  • Showers

  • Rain

  • Wind

STATION SPECIFIC CLEANING TASKS

Item 1.0 Subway

  • Frequency = As Required

  • 1.1 There shall be no streaks, fluid splashes or spots remaining on wall tiles, surfaces or signs.

  • 1.2 There shall be no smudges or spots at points where cleaning of the lower and upper halves of the walls overlap.

  • 1.3 Wall tiles shall be uniformly clean all over.

  • 1.4 Graffiti, of gum, fluid spills and all stickers must be removed.

  • 1.5 Handrails, joinery, warning signs, guards and other metal surfaces shall be cleaned and polished.

  • 1.6 Floor to be swept, with the collected material being removed from site and disposed of by the contractor at an authorised territorial refuse centre.

  • 1.7 Wads of gum, fluid spills and all other sticky substances shall be removed from the area.

  • 1.8 Water channels, sumps and gratings shall be maintained free of debris and litter and flushed out bi-monthly.

Item 2.0 Subway Sump Pump

  • 2.1 To be force tested by a suitably qualified person, and deemed as satisfactorily performing. - 2 Monthly

  • 2.2 Where the sump pump is not performing satisfactorily GWRL is to be notified and provided with a recommendation to remedy this. - As Required

  • 2.3 Sump rooms to be kept clean and tidy. All sump rooms to be checked monthly against the pre agreed check list. - Monthly

Item 3.0 Toilets (to be cleaned both visits)

  • Frequency = Daily

  • TOILET CLEANING/FLOOR CLEANING

  • 3.1 Rubbish containers shall be emptied and have clean liners inserted.

  • 3.2 No rubbish shall be on the floor

  • 3.3 All rubbish shall be removed from site and disposed of by the contractor at an authorised territorial authority refuse centre.

  • REPLENISHMENT OF SUPPLIES

  • 3.4 All dispensers shall be clean and filled with the proper supplies (Towels, soap, etc.)

  • CLEANING OF SANITARY RECEPTACLES

  • 3.5 Sanitary receptacles shall be empty except for a new "liner"

  • 3.6 All sanitary receptacles shall be free of spots, stains and finger marks.

  • 3.7 All sanitary receptacles shall be free of odours.

  • CLEANING of TOILET CUBICLE FIXTURES

  • 3.8 All porcelain surfaces of washbasins, toilets, and urinals shall be free of dirt, dust, spots and stains.

  • 3.9 The surfaces will be free of spots and smears.

  • 3.10 All toilet seats shall be left in the raised position after cleaning. They shall be free of spots and stains, and the seat hinges will be free of mould.

  • 3.11 The plumbing fixtures shall be free of mould and water stains.

  • 3.12 Urinals shall not have an excessive build-up of toilet blocks/cakes in them.

  • CLEANING OF SUPPLY DISPENSERS, STALL PARTITIONS, DOORS, SHELVES, MIRRORS AND FLOORS

  • 3.13 All supply dispensers shall be clean and free of finger marks, graffiti and water spots.

  • 3.14 All shelves and shelf brackets shall be free of gum, dust, fingerprints, water stains, smudges and other soil.

  • 3.15 All mirrors shall be free of streaks, smudges, water spots, dust; lipstick smudges, and should not be cloudy or smeared.

  • 3.16 Walls, stall partitions, and doors shall be free of hand marks, dust, pencil marks, lipstick smudges, water streaks, mop marks, and mould.

  • 3.17 Floors (especially in corners) shall be free of dirt and dust, gum, grease, black marks, loose paper, water, mop stains, and strings. Particular attention should be given to areas under urinals, toilet bowls and seats. In general, all toilet areas should have a fresh clean appearance and be free of unpleasant odours.

Items 4.0 Stairways

  • Frequency = as required

  • 4.1 Stair landings and steps will be free of loose and/or caked dirt particles and will present an overall appearance of cleanliness after mopping or scrubbing.

  • 4.2 Wads of gum, fluid spills and all other sticky substances shall be removed from the area.

Item 5.0 Platform and Shelters

  • Frequency = as required

  • 5.1 Platform shall be swept/cleared on each visit and kept free of all dirt, debris, litter etc., with the collected material being removed from site and disposed of by the Contractor at an authorised Territorial Authority refuse centre.

  • 5.2 Wads of gum, fluid spills and all other sticky substances shall be removed from the area.

  • 5.3 Handrails, joinery, warning signs, guards and other metal surfaces shall be cleaned and polished.

  • 5.4 Wall surfaces up to a height of 2.0m shall be free of finger marks, smudges, dirt spots and grime of any kind.

  • 5.5 Seating shall be wiped down and left in a dry state.

  • 5.6 Grates, gullies and channels shall be maintained free of debris and litter

  • 5.7 Graffiti and stickers must be removed.

  • 5.8 Vegetation growing through platform cracks etc. is to be removed.

  • 5.9 Loose rubbish is to be collected, and disposed of by the Contractor at an authorised Territorial Authority refuse centre. Items such as cans, glass and plastics are to be sorted and recycled.

Item 6.0 Waste Disposal (6 bins)

  • Frequency = Each visit

  • 6.1 Rubbish bins shall be emptied and have clean liners inserted.

  • 6.2 Bagged rubbish shall be removed from site and disposed of by the contractor at an authorised territorial authority refuse centre.

  • 6.3 Any paper and rubbish spilled during the collection process shall have been cleaned up.

Item 7.0 Eastern and Western Buildings (Open Monday-Saturday)

  • Frequency = Daily (am)

  • Only public area to be entered – Access to operator staff area is prohibited when unmanned.

  • 7.1 Polyflor Vinyl Floor Surfacing
    Vacuum off, damp mop with low foam neutral detergent, with pH level of 7 to 8 allow to dry and finally buff. Leave vinyl flooring surfaces free of adhesives, dirt and debris, do not polish vinyl safety flooring. When completed the floor shall have an overall appearance of cleanliness.

  • 7.2 Joinery, warning signs, knobs, handles, guards and other metal surfaces shall be cleaned and polished.

  • 7.3 Wall surfaces up to a height of 2.0m shall be free of finger marks, smudges, and other dirt spots of any kinds.

  • 7.4 Glass surfaces shall be clean and free of any smudges, finger marks and dirt.

  • 7.5 Seating shall be wiped down and left in a dry state.

  • 7.6 Graffiti and stickers must be removed.

  • 7.7 Both interior and exterior wall surfaces will be free of spots and smears.
    Building’s Exterior Walls: For minor soiling, wash with a mild household detergent or soft soap solution followed by rinsing with clear water. EUROPAN NATURA PRO is recommended to be chemical cleaned according to PBS Distributors cleaning advice. No abrasive products or tools shall be used to clean the surface. Please refer to the PBS cleaning advice for more specific cleaning advice.

Item 8.0 Signage (including posters, timetables etc.)

  • Frequency = as required

  • 8.1 Signs and poster boards shall be wiped down so that there are no finger marks, smudges, and other dirt spots of any kind.

  • 8.2 Stickers and wads of gum, fluid spills and all other sticky substances shall be removed.

Item 9.0 Cycle lockers (double box) x 22

  • Frequency = as required unless otherwise stated

  • 9.1 There shall be no streaks, fluid splashes or spots remaining on surfaces or signs.

  • 9.2 They shall be uniformly clean all over

  • 9.3 Graffiti, of gum, fluid spills and all stickers must be removed.

  • 9.4 Metal surfaces shall be cleaned and polished.

  • 9.5 Locks and other fittings to be washed down and polished.

  • 9.6 Litter is to be collected then removed from site and disposed of by the Contractor at an authorised Territorial Authority refuse centre.

  • 9.7 A full wash down of the Cycle Box shall occur no less than once per month. - MONTHLY

  • 9.8 Annual maintenance – all items above 9.1 – 9.7 plus Clean internal locker, lubricate all moving parts. Clean lubricate lock. Check door alignment and locker mount. Check correct number labelling. Log items (or empty) in each locker and report. Carry out any minor repairs, report major requirements for action. - ANNUAL

Item 10 Cycle Cone x 2

  • Frequency = as required unless otherwise stated.

  • 10.1 There shall be no streaks or spots remaining on surfaces or signs.

  • 10.2 They shall be uniformly clean all over.

  • 10.3 Graffiti, of gum, fluid spills and all stickers must be removed

  • 10.4 Metal surfaces shall be cleaned and polished.

  • 10.5 Locks and other fittings to be washed down and polished.

  • 10.6 Litter is to be collected then removed from site and disposed of by the Contractor at an authorised Territorial Authority refuse centre. - As Required

  • 10.7 A full wash down of the Cycle Cone shall occur no less than once per month, this task must only be undertaken at such a time where no bikes are on the Cycle Cone. - Monthly

Item 11.0 Graffiti removal not exceeding 0.130m2 (A3 page size) and reporting

  • Frequency = Each visit

  • 11.1 All areas within the highlighted areas on the Station-specific Specification plans must monitored for graffiti.
    Any graffiti not exceeding 0.130m2 (A3 page size) which is identified must be removed immediately.
    Statistics on how much graffiti of this size, which was located over the month for each station must be supplied to KiwiRail’s security manager monthly. This information must also be provided to GWRL as part of the monthly report and on a GWRL accessible system allowing instant retrieval to ensure payment.

OTHER TASKS

Item 1.0 lighting

  • Frequency = as required

  • 1.1 Lights to be repaired/replaced within the following time frames
    Platform lights - 24 hrs from time of fault ID
    Security lights - 24 hrs from time of fault ID
    Internal lights - 48 hrs from time of fault ID

Item 2.0 Rail corridor cleaning

  • Frequency = Monthly

  • 2.1 Rail corridor to have a walkover litter collection for the length of the platform only, with the collected material being removed from site and disposed of by the contractor at an authorised territorial authority refuse centre, items such ax cans, glass and plastics are to be sorted and recycled.

Item 3.0 Minor maintenance and damage reporting.

  • Frequency = Each visit

  • 3.1 Check for and report all signs of degradation or damage to GWRL. Where damage constituting works less than $500 is identified it shall be reported to GWRL immediately with a quote for repair. The repair must work must only be undertaken after written confirmation from GWRL.
    Each Visit
    Contract No. PTO501 Tender Document
    GWRL Station Cleaning & Minor Maintenance 2016-2019 Page 154
    Damage above this value must be reported to GWRL with a quote for repair. GWRL may either refer this work back to the Contractor subject to agreement on price or award the work to a party outside of this contract.
    Where damage which presents a risk to public or personal safety is identified, the Contractor is to temporarily make safe the area and notify GWRL immediately.
    All damage shall be photographed prior to repair.
    Photographs of all completed works and monthly report must be provided to GWRL with the invoice to ensure payment.

Item 4.0 Graffiti removal exceeding 0.130m2 (A3 page size) and reporting.

  • Frequency = Each visit

  • 4.1 All areas within the highlighted areas on the station specific specification plans must monitored for graffiti.
    Any graffiti exceeding 0.130m2 (A3 page size) but not exceeding 2.0m2 must be photographed with a tape measure or ruler in the photo before being removed.
    Any graffiti exceeding 2.0m2 shall be photographed with a tape measure or ruler in the photo. The photo is to be emailed to GWRL within 24 hrs with a quote for its removal (this quote to be inclusive of labour and materials) GWRL may either refer the removal work back to the contractor subject to agreement on price or award the work to a party outside the contract.
    The photos and Statistics on how much graffiti of this size which was located over the month for each station must be supplied to KiwiRails security manager monthly. This information must also be provided to GWRL as part of the monthly report to ensure payment. The information should be separated into size brackets as indicated on the schedule of prices.

Item 5.0 Low frequency tasks (Water blasting not permitted in Platform areas)

  • Frequency = as stated on each item

  • 5.1 Wash down steel cladding on underside of roof using light detergent, water and a soft broom - Monthly

  • 5.2 Fully wash down subway using light detergent, water and a soft broom.. - monthly

  • 5.3 Building’s Exterior Walls: For minor soiling, wash with a mild household detergent or soft soap solution followed by rinsing with clear water. EUROPAN NATURA PRO is recommended to be chemical cleaned according to PBS Distributors cleaning advice. No abrasive products or tools shall be used to clean the surface. Please refer to the PBS cleaning advice for more specific cleaning advice. - As per spec

  • 5.4 Fully wash down shelters inside and out including ceilings, internal surfaces, walls and ledges/slots using light detergent, water and a soft broom. - Monthly

  • 5.5 Clean out roof gutters of canopy and buildings. - Monthly

  • 5.6 CCTV cameras/domes and lenses to be cleaned where possible.

  • 5.6 Provisional items as instructed. - As Instructed

PERFORMANCE INCENTIVES

  • Non Conformance Items Present during the audit?

  • Great work - no contract deductions applicable.

  • Contract deduction of $400 - deduction to take effect on invoice and report for month following this audit

  • Contract deduction of $600 - deduction to take effect on invoice and report for month following this audit

  • Contract deduction of $1200 - deduction to take effect on invoice and report for month following this audit

  • Contract deduction of $2200 - deduction to take effect on invoice and report for month following this audit

  • General Comments

  • SRL representative Signature

  • Auditors Signature

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