PHENC Hotel and Accommodation Inspection

Single Storey bungalow or Chalet

3 floors and below with open plan corridors and stairs

3 floors and below with enclosed corridors and stairs

4 floors and below with open plan corridors and stairs

4 floors and above with enclosed corridors and stairs

Does the property have liability insurance? (see the certificate)

Is there a valid operating license? (see the license)

Is there a written Health & Safety policy? (see the policy)

Is there a valid fire certificate from proper issuing authority (e.g. fire warden)? (see the cert.)

Is the reception staffed 24-hours?

Is the property well-lit at night?

Is there a security video monitor system staffed 24-hours?

Are there 24-hour patrols of the property?

Is there a fire alarm system and is it clear and easy to sound the alarm?

Is there automatic fire detection in rooms?

Is there automatic fire detection in corridors and public areas?

Is the fire alarm system tested regularly?

Is the property fitted with a sprinkler system?

Is there a sprinkler system in the rooms?

Are there documented “In case of fire” procedures for staff and guests?

Are staff trained in fire safety including what do do in case of fire?

Are fire drills carried out?

Are there fire safety instruction on the back of the bedroom door or elsewhere in the room?

Are there fire extinguisher in the corridors & public areas (approx every 25m) (are they up to date)

Are emergency exits clearly labeled with “EXIT” running man signs?

Are emergency stairways and exit doors unobstructed and accessible 24 hours?

Do emergency exits always open to fresh air?

Is there a fire assembly point away from the building?

Do all areas have at least 2 alternative exits with acceptable travel distances?

All dead end corridors less than 10m?

Do electrical fittings appear to be safe and in good working order?

Are windows & doors secure in rooms? Main doors are self closing? Secure locks?

Is there adequate emergency lighting in corridors & public areas?

Is there adequate emergency signage in the public areas?

Are there adequate sound alarms?

Is any balcony handrail height at least 1.0m?

Are any balcony handrail gaps less than 10cm?

Do all glass doors have visibility marks?

Does lift have adequate signage (no use in case of fire, no smoking, no unaccompanied children)?

Does lift have an alarm system?

Do stairways have hand-rails?

Are public areas free of tripping hazards?

Bathroom area appears clean and sanitary?

Non-slip mat in the bath/shower?

Are depth markings adequately shown at the edge of the pool?

Are there adequate steps in/out in both deep and shallow ends?

The surface surrounding the pool is free from sharp edges?

Is there pool signage stating rules & regulations, opening hours, and what to do in emergency?

Is there easily accessible safety equipment?

Is the pool staffed during operating hours?

Is there a policy of no drinking GLASSES near the pool?

Is the pool cleaned and tested at least daily with records kept?

Is there an emergency pump shutoff switch for the pool?

Do staff know the location of the emergency shut off switch?

Does the restaurant & kitchen area appear to be clean and hygienic?

There is NO evidence of rodents or pests (ants, roaches, mice, etc) in food service area?

Do kitchen & restaurant staff appear to be clean and hygienic?

Are kitchen & restaurant staff trained in health & safety?

Hot food is displayed on a buffet for max 2hrs at required temperature?

Are there separate serving utensils for each food on buffet?

Are all foods on buffet labeled properly?

EVALUATION

In your opinion, is this a reputable accommodation provider? Yes / No

Have you shared the results of this evaluation with the auditee? Yes / No