Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

External/Housekeeping

  • Windows and doors are clean

  • View from outside looking into unit clear and clutter free

  • Sales floor clean and clear of rubbish

  • Till counter set up to SOP

  • Area behind the till is clutter free

Store Standards

  • Digital signage display working and correct prices displayed

  • USB's available for sale & preview digital frame in use

  • Display stands priced and photos in good condition

  • Consent form signed by people in sample photos

  • BNCL signage displayed at till point

  • All equipment working (reported to engineer if not)

  • Photo set in good condition

People

  • Team rota completed 3 weeks in advance

  • Staff planning tool used daily

  • All hosts in correct uniform

  • All hosts wearing a name badge (where applicable)

  • All team members up selling on every transaction

  • All team members aware of current weeks performance including SPH budget

  • All team members aware of current weeks conversion rate and target

  • All team members have received a daily brief

  • All team members are aware of the recent mystery guest score and action plan

  • All team members have received an observation check in the month

  • All training records are completed, signed off and on the tracker

Profit Protection

  • Daily checklist completed

  • Cash discrepancies investigated daily

  • All employee personal property stored in lockers

  • Void tracker completed daily and controlled

Back of House

  • All fire exits are clear

  • Noticeboards set up to SOP

  • Has a bi monthly audit being completed and scored a green

  • Have all actions been completed from the previous H&S audit

  • Are all SOP's available in the unit

  • Is the stockroom fully set up to SOP

  • Is the rear of the unit free from any rubbish

  • Comments

  • Signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.