Pilgrim Growth Hack

• Growth Hack Date

  Date

• Pilgrim Asessed

• Location
  Address

• What are the expectations of a Barista Pilgrim?

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• What does Taste Balance mean in reference to Coffee?

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• What is an under extracted coffee likely to taste like?

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• What is an over extracted coffee likely to taste like?

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• In this Pilgrim Workbook, we have introduced a new speed + efficiency model, COC. What does COC stand for?

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RETAIL KNOWLEDGE

• When selling retail Coffee to customers, how many grams do we put in our bags or a tubes?

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• When and how should customers store their beans at home?

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• A customer would like you to grind their coffee for them. What grind size would you recommend for a Cafetiere (French Press)

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• A customer has an espresso machine at home but no grinder. What grind size would you recommend for a Espresso?

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• To unlock Better Coffee at home, what do we recommend to customers for their brewing water?

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Origin Knowledge

• There are 2 species that are widely known and grown of Coffee, what are they? Which do we use at Harris + Hoole

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• Why is Arabica considered to be superior to Robusta?

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• What is Specialty Grade Coffee?

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• What are Coffee varieties?

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• What is Coffee Process?

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• What are some typical characteristics of a washed coffee?

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• What are some typical characteristics of a natural coffee?

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• Why is coffee roasted?

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• On a scale of light to dark, where would Harris + Hoole's roast profiles sit?

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