Pillars of Shrink Healthcheck

Is the backdoor desk secure?

Are the returns and claims books in use?

Is there evidence of UOD checks taking place?

Direct deliveries are being checked off correctly?

Backdoor colleagues are fully trained on all processes?

Are the fitting rooms locked and being checked often for evidence of theft/grazing?

Are the hard tagging guideline being followed on all items?

Is waste being cleared daily with no evidence of build up?

Daily planner is being used so manning/zoning of colleagues is maximised on the mat?

Is the clothing warehouse organised and has great controls e.g. Not on Files?

Is there evidence of weekly stock loss meetings, with clear next steps and the board is up to date?

Has the unusual suspects training been completed- check a sample of 10 Training record Cards?

Ask a Colleague from each area what their department top loss lines are?

Discuss shrinkage performance and understanding with lead/team mangers? Are they up to date?

SAYS - gates/deactivation pad on, double manning, use of forced check scan

(OP) Are the food waste cages lock and Meat/Bakery cages controlled well?

(OP) Are 4 weeks of waste prints available with evidence of review?

(OP) Complete a sample check across the waste cages to ensure accurate waste recording is taking place?

Review the bins behind counters to ensure no visible food waste.

Are waste areas throughout the store being managed well, with no build up?

Is the Saltley/ACAYG process being completed correctly?

Review DSS checklists for last 12 weeks?

Does the store have a robust process for DKE's and the spend below target?

Review the News & Mags compliance report to identify issues. Are the store checking in all deliveries/claiming?

Are the stock control routines green for the last 4 weeks?

(OP) Product protection is green with no on-going issues, complete random checks?

Are the STM and guards having weekly 121?

Are the guards aware of the top loss lines?

Is the security log book being completed?

Are the guards at the front of the store, welcoming customers not being the lecturn?