Title Page
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Client / Site
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Conducted on (Date and Time)
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Inspected by
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Location
GENERAL QUESTIONS
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Have the quality policy and detailed, measurable quality objectives been defined?
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Are customers requirements researched, established and implemented?
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Have the authorities and responsibilities within your organization been defined and documented?
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Has internal communication between the different functions of your organization been defined, documented and established?
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Has the management system been defined in a manual?
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Is the control of documents and data described in a procedure?
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Is the control of quality records described in a procedure?
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Has a management review been conducted, and have the resulting tasks been implemented?
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Have training needs been determined? Have the required training measures been implemented and reviewed for effectiveness?
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Have the resources required for customer satisfaction and process implementation and improvement been determined and provided?
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Is the work environment adequate for the compliance with product and customer requirements?
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Are the product realization processes being measured and monitored?
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Are customer requirements for products determined?
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Has regular communication with customers been established for this purpose?
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Are product characteristics being measured and monitored?
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Is there a system to measure and analyze data on the performance of the management system (e.g. compliance with customer requirements, process and product characteristics etc.)?
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Is customer satisfaction being measured and monitored?
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Are internal quality audits described in a procedure?
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Is the control of non-conforming product described in a procedure?
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Are there plans and processes for the continual improvement of the management system?
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Are corrective actions described in a procedure?
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Are preventive actions described in a procedure?
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Is your management system covers several locations, sites or branches which should be covered by the certification?
MULTISITE CERTIFICATION
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Shall all locations/sites/ branches listed on page 1 of this questionnaire be included in the certification?
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Do all locations / sites/ branches use identical or comparable production processes?
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Do all locations/sites/ branches use the same or comparable raw materials or production materials?
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Have all locations/sites/ branches been subject to a complete internal audit, and are the results of these audits available?
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Is there a common management review for all locations/sites/ branches?
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Does all management personnel involved in the environmental management system have identical access and authority at all locations/sites/ branches?
COMPLETION
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Recommendations
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Full Name and Signature of Inspector