Title Page

  • Client / Site

  • Conducted on (Date and Time)

  • Inspected by

  • Location

GENERAL QUESTIONS

  • Have the quality policy and detailed, measurable quality objectives been defined?

  • Are customers requirements researched, established and implemented?

  • Have the authorities and responsibilities within your organization been defined and documented?

  • Has internal communication between the different functions of your organization been defined, documented and established?

  • Has the management system been defined in a manual?

  • Is the control of documents and data described in a procedure?

  • Is the control of quality records described in a procedure?

  • Has a management review been conducted, and have the resulting tasks been implemented?

  • Have training needs been determined? Have the required training measures been implemented and reviewed for effectiveness?

  • Have the resources required for customer satisfaction and process implementation and improvement been determined and provided?

  • Is the work environment adequate for the compliance with product and customer requirements?

  • Are the product realization processes being measured and monitored?

  • Are customer requirements for products determined?

  • Has regular communication with customers been established for this purpose?

  • Are product characteristics being measured and monitored?

  • Is there a system to measure and analyze data on the performance of the management system (e.g. compliance with customer requirements, process and product characteristics etc.)?

  • Is customer satisfaction being measured and monitored?

  • Are internal quality audits described in a procedure?

  • Is the control of non-conforming product described in a procedure?

  • Are there plans and processes for the continual improvement of the management system?

  • Are corrective actions described in a procedure?

  • Are preventive actions described in a procedure?

  • Is your management system covers several locations, sites or branches which should be covered by the certification?

MULTISITE CERTIFICATION

  • Shall all locations/sites/ branches listed on page 1 of this questionnaire be included in the certification?

  • Do all locations / sites/ branches use identical or comparable production processes?

  • Do all locations/sites/ branches use the same or comparable raw materials or production materials?

  • Have all locations/sites/ branches been subject to a complete internal audit, and are the results of these audits available?

  • Is there a common management review for all locations/sites/ branches?

  • Does all management personnel involved in the environmental management system have identical access and authority at all locations/sites/ branches?

COMPLETION

  • Recommendations

  • Full Name and Signature of Inspector

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