Pride Audit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Presentation (uniform and appearance)

• Is the uniform worn in accordance with company SOPs?

  Yes

  No

  N/A

• Is clothing clean, pressed and serviceable?

  Yes

  No

  N/A

• Is hair trimmed neat and tidy?

  Yes

  No

  N/A

• Are shoes the appropriate type and clean?

  Yes

  No

  N/A

• Are personal hygiene and grooming appropriate?

  Yes

  No

  N/A

• Is jewelry worn in compliance with company SOPs?

  Yes

  No

  N/A

• Are there any health issues?

  Yes

  No

  N/A

• Is the demeanour pleasant and service oriented?

  Yes

  No

  N/A

• Does the officer have a notebook and pen with them?

  Yes

  No

  N/A

• Is all other equipment carried/worn correctly?

  Yes

  No

  N/A

Reliability

• Does the officer have a set roster?

  Yes

  No

  N/A

• Does the officer know and adhere to the roster requirements?

  Yes

  No

  N/A

• Does the officer arrive before the start of each shift?

  Yes

  No

  N/A

• Does the officer conduct duties as requested?

  Yes

  No

  N/A

• Does the officer assist others in their duties?

  Yes

  No

  N/A

Integrity

• Is the officer carrying their security licence?

  Yes

  No

  N/A

• Is the security licence current?

  Yes

  No

  N/A

• Is the officer wearing the appropriate ID?

  Yes

  No

  N/A

• Does the officer have a current First Aid accreditation?

  Yes

  No

  N/A

• Does the officer understand their powers of arrest and use of force?

  Yes

  No

  N/A

Disciplined

• Does the officer have a solid understanding of the site SOPs?

  Yes

  No

  N/A

• Does the officer understand emergency response procedures?

  Yes

  No

  N/A

• Has the officer read and understood the company SOP manual?

  Yes

  No

  N/A

• Does the officer understand his/her role?

  Yes

  No

  N/A

Effectiveness

• Does the officer display high levels of customer service?

  Yes

  No

  N/A

• Does the officer display high levels of knowledge re OHS?

  Yes

  No

  N/A

• Does the officer know the key management from the client?

  Yes

  No

  N/A

• Does the officer know the chain of command for the site?

  Yes

  No

  N/A

• Does the officer enjoy working at this site and at ACG?

  Yes

  No

  N/A

• Does the officer have any suggestions for training topics?

  Yes

  No

  N/A

• Are there any suggestions for innovations or improvements in our service at the site?

  Yes

  No

  N/A

Comments

• Enter additional comments here.

  N/A

Signatures

• Signature of Auditor

  Sign

• Signature of Auditee

  Sign

Please forward a copy of this report to reports@acgsecurity.com.