Information

  • Conducted on

Hotel Audit

HOTEL ENTRANCE

  • Hotel Entrance neat & clean

  • In & Out gate and Main Porch Clean?

  • Security on duty- groomed

  • Signage's clean.

  • Building lights working / in place.

PARKING - GUEST & STAFF ENTRANCE

  • No Trash around.

  • Cars parked properly

  • All trash bin clean and in place.

  • Lobby and Lobby entrance clean

  • Wet garbage room- bags placed in bins.

  • Stores / kitchen back entrance- clean and clutter free.

STAFF ENTRANCE

  • Staffs entrance clean

  • Restroom & Lockers -clean.

  • Time office clean and well arranged.

  • CCTV clear and all camera working.

  • Punching machine - good and in working condition.

  • Security guards: well groomed.

BACK OF THE HOUSE

  • Passage clean and smells good.

  • Fire exit passage to the back clean and clutter free, lights switched on.

  • Ladies and gents - staff toilet clean.

  • Gents / ladies lockers and restrooms - clean. Toilets clean.

  • Service lift, baggage lift - clean and no damages.

LOBBY

  • Glass door clean.

  • Planters clean.

  • Gents / Ladies toilets clean, tissues, hand papers in place - nothing missing or damaged.

  • Reception counter clean & clutter free.

  • Staff uniform / grooming / usage of standard phrases.

  • Back office clean.

  • Business Centre - clean.

  • Glass door to pool - smudge free / clean and clear water in pool.

CAFÉ TREAT

  • Entrance clean, glass door smudge free.

  • Staff well groomed / usage of standard phrases.

  • Gents / Ladies toilets clean, tissues, hand papers in place - nothing missing or damaged.

  • Food tasting comments.

  • Buffet name tags in place.

  • Food replenishment done at regular interval.

ANGARE

  • Area in and around clean.

SWIMMING POOL

  • Swimming pools- water clean and clear.

  • Pool deck clean , towels available.

  • Gents ladies toilets clean, no damages or anything missing?

GUEST'S LIFT

  • Clean floor, mirror and glass smudge free.

SPA

  • Clean and Lights switched off if not in use.

CHANGING ROOM - LADIES & GENTS

  • Clean and tidy.

Banquets

  • Clean lights and AC switched off when not in use.

STAFF CAFETERIA

  • Clean

  • Menu: food hot and replenished on time?

MAIN KITCHEN

  • Clean

  • Staff well groomed in proper uniform

DIFFICULT SITUATIONS HANDLED

  • Handled an issue / complaint : resolved or brought over.

STAFF FEEDBACK

  • Speak to staff of any department and get their feedback on Employee Satisfaction.

OBSERVATIONS, SUGGESTIONS FOR IMPROVEMENTS

  • Observations & suggestions

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.