Information

  • Site where product originated from

  • Customer

  • Product

Recall / Withdrawal

  • Summary of withdrawal - Product, Lot number, supplier, date, DU date, coding, pack date etc. All relevant details to be included.

  • Quantity recalled / withdrawn

  • Depot breakdown / Quantities - Provide evidence

Raw Material / Packed goods

  • Traceability conducted

  • Raw Material mass balance - Provide evidence.

Primary packaging

  • Primary packaging used

  • Lot numbers

  • Primary packaging mass balance breakdown - Provide evidence

  • Has the customer been contacted and replied? Please add evidence / email reply

  • If no, please provide the reason.

  • Customer / Depot contact

Certification body communication if a live withdrawal from customer?

  • Has the certification body been contacted about this recall / withdrawal (Within 3 days) - if a live withdrawal from customer?

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