Service Health Check v3

• Engineer

• Job Number

• Conducted on

  Date

• Viewing Card Number

• System Type

  Q

  HD+ (Classic)

• Service Type

  Single STB

  Multi Screen

• Does the customer have active broadband?

  YES

  NO

• DISH & CABLE

  Media

• DATA LOGS

  Media

• STB CONNECTIONS (include all boxes)

  Media

• SYSTEM INFO SCREEN

  Media

• MESH

  Media

• Repair Information (What actions have you carried out to resolve/ repair the issue?)

• Additional Information

• I can confirm that this visit has been carried out within the expectations set in the Q Service Visit Journey on iKnow2. All power leads and HDMI leads are compliant with Q. All F-connectors have either been replaced or are already new style. If I have deviated from any of the above this has been escalated to a Team Manager and recorded within the Additional Information section.

  Sign

BE SURE TO PRESS 'MARK AS COMPLETE' BEFORE PREVIEWING & EXPORTING THEN EMAIL TO QVISITCHECKSHEET@GMAIL.COM (CC IN YOUR TM) ⬇️