Title Page
-
Engineer
-
Job Number
-
Conducted on
-
Viewing Card Number
-
System Type
-
Service Type
-
Does the customer have active broadband?
-
DISH & CABLE
-
DATA LOGS
-
STB CONNECTIONS (include all boxes)
-
SYSTEM INFO SCREEN
-
MESH
-
Repair Information (What actions have you carried out to resolve/ repair the issue?)
-
Additional Information
-
I can confirm that this visit has been carried out within the expectations set in the Q Service Visit Journey on iKnow2. All power leads and HDMI leads are compliant with Q. All F-connectors have either been replaced or are already new style. If I have deviated from any of the above this has been escalated to a Team Manager and recorded within the Additional Information section.
