Information
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Original Job Number
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Engineer Name & Tech Number
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Manager & Team
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Escalated Job Number
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Customer Name
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Conducted on
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Q-Tech Name
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Address
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Data Logger Passed
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Add media
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Correct software version GW?
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Addition information
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Correct software on all the Q mini's?
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Correct software on all Boosters? (If applicable)
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SkyMaster 3 - 5GHz Wifi test complete
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Chrome App Screenshot results on arrival
Diagnostic & result
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Initial thoughts of problem.
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Do you feel the Engineer followed correct process from iKnow2?
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What steps have you taken to improve the System/Mesh
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Any additional equipment installed?
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Did you resolve the onsite issue?
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Who has the visit been Escalated to?
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Any other information?
