Title Page
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Document No.
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QHRC shift report
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Client / Site
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Conducted on
I Auditor Checks
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Pre opening checks
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Pool equipment checks
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Gym equipment checks
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Daily tasks completed
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Birthday party checks
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Friday deep clean
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Post use checks
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Have all checks been emailed to supervisor?
1.Staffing Matters
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• AL requests sent
• Sickness or AL being covered
• Shift Swaps
• elevate Training completed -
Was any staff member late?
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Staff member name
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Start time
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Arrival time
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Reason for lateness
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Staff member name
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Start time
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Arrival time
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Staff member name
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Reason for lateness
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Comments or information
2. Customer Experience
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• Customer Comments
N.B Record all comments
• Bookings feedback -
Has the all ears comment box been checked?
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What action has been taken?
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Additional Comments or information
3. Programme • Any booking Issues • MRM booking sheet issues • MRM Failure
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MRM Failure
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booking Issues
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MRM booking sheet issue
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Swimming lessons issues
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Swimming lessons booking issues
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Has everything been done to resolve issues
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Fitness classes issues or concerns
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Additional Comments or information
4. School Cleanliness • Pre-opening • During • Post use • Pictures tak
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Comments or information
5. Maintenance • Faults • Issues reported to janitor update • Outstanding • Pictures Taken
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Has any faults/issues been reported to janitors?
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Has a QHRC SSO job sheet been filed out and given to janitors?
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Additional Comments or information
6. Health & Safety • Actions identified on I auditor checks • Any other H&S concerns
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Has everything been done to resolve issues
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What actions have you taken?
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Any other H&S concerns
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Additional Comments or information
6. Walk round • All areas checked once a hour • Issues
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Comments or information
7. General Information • Admin requirements
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Comments or information
Signatures
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Name
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Send to supervisor
