QSR Visit Report

• Document No.

• QSR Visit Report

• Unit #

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Outdoor Apperance

• Window Clean (ledges & glass)- Ledges clean, no smears or fingerprints.

  Yes

  No

  N/A

In Store

• Dining room lighting (all bulbs working)- all lights working and clean.

  Yes

  No

  N/A

• Interior signage (current & in good condition)- current FAF and Subway POP.

  Yes

  No

  N/A

• Menu Panels- clean and good condition.

  Yes

  No

  N/A

• Counter Glass Clean- No Smears/smudges and splatters

  Yes

  No

  N/A

• Uniforms- proper uniforms (including hat, shirt, apron, nametag), clean and neat.

  Yes

  No

  N/A

• Food line, clean and stocked- clean and in good condition.

  Yes

  No

  N/A

• Waste cans clean- clean and in good condition, inside and out.

  Yes

  No

  N/A

• All equipment functioning- all equipment working or put in request.

  Yes

  No

  N/A

• Seating (chairs and booths)- clean and in good repair, including frames.

  Yes

  No

  N/A

• Baseboards, floor drains, 3 compartment sink- clean under all tables and equipement.

  Yes

  No

  N/A

Customer Service

• Proper Hand washing- Proper method/ Subway compliance.

  Safe

  At Risk

  N/A

• Speed (moves quickly, multi tasking)- Speed of service, sense of urgency.

  Yes

  No

  N/A

• Greeting/thank you/return invite- Thanks the customer and ask to return.

  Yes

  No

  N/A

• Upsell- Suggest deluxe, double meat, footlong etc...

  Yes

  No

  N/A

Beverage Area

• Clean (nozzles, top and tray, including Icee)- clean and sanitary.

  Yes

  No

  N/A

• Cups and lids available- must have all sizes available.

  Yes

  No

  N/A

• Straws available-must have subway approved logoed straws

  Yes

  No

  N/A

• All fountain and pop cooler products available- all flavors available and working.

  Yes

  No

  N/A

Food

• Food dating correct- all food dated properly

  Safe

  At Risk

  N/A

• Food quality- all food appears fresh, bread is handled correctly.

  Safe

  At Risk

  N/A

• Temperature logs used and correct- completely filled out/action plan being used.

  Safe

  At Risk

  N/A

• Rotation/FIFO evident- rotated on first in- first out method.

  Yes

  No

  N/A

• Proper food temperatures- Cold food 41 or below, hot food 140-165.

  Safe

  At Risk

  N/A

• Coolers clean and organized- floors swept, mopped, and organized.

  Yes

  No

  N/A

• Freezer clean and organized- no ice build up and floors swept.

  Yes

  No

  N/A

• 3 compartment sink/sanitizer bucket- full and sanitizer levels in acceptable range.

  Yes

  No

  N/A

• Dry goods storage- no food on floor, non food items not with food.

  Yes

  No

  N/A

• Chemical storage- chemicals stored away from food and used properly.

  Yes

  No

  N/A

Other

• Comments

• Manager's Top 3 Concerns:

• Area Supervisor's Top 3 Concern's:

• Score % 29 100.0% 28 96.6% 27 93.1% 26 89.7% 25 86.2% 24 82.8% 23 79.3% 22 75.9% 21 72.4% 20 69.0% 19 65.5% 18 62.1% 17 58.6% 16 55.2% 15 51.7% 13 46.4%

• Manager's Signature

  Sign

• Area Supervisor's Signature

  Sign