Information
-
Audit Number
-
Audit Title
-
Department
- ADL
- ASP
- BNE
- CBR
- CGK
- CNS
- DFW
- DXB
- HBA
- HNL
- KTA
- LAX
- LHR
- LST
- MEL
- NOU
- NRT
- PER
- SCL
- SYD
- TSV
-
Conducted on
-
Auditor/s
- Alex Levoshko
- Arnold Snape
- Brian Ward
- Cameron Kirby
- Chris Dullard
- Colin Hester
- Daniel Gaffney
- David Mangan
- David Rowley
- Derek Smith
- Mark Hall
- Sandro Di Matteo
- Stephen Burton
- Steven Higgs
- Stewart Hitchen
-
Regulator/s
- CAA Vanuatu
-
Rating
- A1 Large Aircraft - Aeroplanes
-
AUDITORS NOTE: The checklist comments must contain sufficient information so that anyone reading it will clearly understand why the question received a compliant or non-compliant answer.
-
Summary
AIR VANUATU/CAAV AWARENESS
-
1. Is the QE Station correctly listed in the Air Vanuatu (NF) MOA with the correct scope of approval for planned work and aircraft types and limitations?
-
2. Can employees locate the AV/MOA/001 in the QE Intranet.
-
3. Is there an awareness of Incident/Accident reporting and maintenance procedure as required by QEMP 3-2-6-120, i.e. Q92 & Q96 Manuals
-
4. Is there an awareness of the Air Vanuatu Safety Management System as required by Part 145 and the Qantas Management System (QMS) OMM 3.3
-
5. Access to AV/MOA, Air Vanuatu OMM QEPM Procedures. <br>Any Local Procedures available. Is there awareness of the MOA by station staff?
REVIEW
-
6. Review internal and external audit reports and findings including any previous assessment, QE audits, Customer and CAAV Regulator audits. QEPM 8-2-1-010, MOE 3.2. Check previous findings have been actioned adequately and controlled.
PERSONNEL
-
7. Sample Company Authorisations for customers for currency and check. Check supervisors verify LAMEs qualifications. AV/MOA/001 Page 5 & 6
-
8. Are the QE Company Air Vanuatu Authorisations of the certifying staff adequate for the work being performed. Customer Maintenance Authorisation (NF)
-
9. Check manager's competency assessment of all certifying and non - certifying employees . Check competency assessment records. QEPM 6-3-5-010
-
10. Are Specialist Maintenance Certifiers available on station? What tasks do they perform? QEPM 6-4-1-040
-
11. Has this station performed any NDT activity for NF, if yes check qualifications of NDT personnel. QEPM 6-4-1-040
-
12. What documents are used to record NDT inspection, ( NDT report, etc,) Obtain samples. QEPM 6-4-1-040
-
13. Ensure maintenance and/or certification recency of 6 months in 2 years requirements understood. (Also applies to LAME's licence under Part 66) QEPM 6-4-1-035
TRAINING
-
14. HF & Error Management /Continuation Training status for station all staff (Recurrent training every 2 years) QEPM 6-3-4-010
-
15. ETOPS/EDTO Training and recurrent. QEPM 2-3-3-060
-
16. Are the training records for customer authorised station staff available and adequate. (Records in eQ) AV/MOA/001 & Customer Maintenance Authorisation
-
17. Oxygen Charging Training QEPM 6-4-1-044
FACILITIES
-
18. Have appropriate and adequate facilites been provided? Office/hut - cleaniness & tidiness, security, access, space, safety, facilities to study maintenance instructions and complete transit/maintenance records. MOE 1.7
-
19. Is environment suitable and adequate to achieve conformity of the product (human and physical factors). Are hangars available during inclement weather for minor scheduled work, engine changes/ground running, curfews, FOD control etc. MOE 1.7
-
20. Are maintenance tasks suspended/rescheduled if unacceptable levels of light, noise, temperature, ice, snow, wind, electrical storms/lightning, airborne contamination are encountered during line maintenance. MOE 1.7
-
21. Are facilities adequate to maintain segregation of specialised workshops and bays to avoid environmental and work area contamination? MOE 1.7
-
22. Is airborne contamination, including dust kept to a level that does not result in visible aircraft or aeronautical product surface contamination? MOE 1.7
-
23. Do facilities provide workshops that are large enough to accommodate the product for planned maintenance? MOE 2.7
-
24. Are adequate facilities available for parts requiring special handling, i.e. pressure cylinders, ESDS parts, oxygen components, avionic components, composite repair components, hazardous <br>materials, flammable goods, etc? QEPM 3-9-35-009
-
25. Check housekeeping and cleanliness of facilities, tools and equipment. MOE 2.7
-
26. Airport facilities for engine ground running adequate. LAMEs experienced in engine running and safety procedures. QEPM 3-9-72-005.
-
27. Are aircraft maintenance records and documentation adequately filed & stored on station - Tech. Log copies etc. <br>Document retention periods as detailed by the customer or 24 months as per QEPM 3-2-6-120.
CERTIFICATION / DOCUMENTATION
-
28. How are shift handover procedures in place. Written and verbal processes. QEPM 3-2-5-060
-
29. Do Technical log copies show correct completion. Review a sample of completed logs and assess against customer requirements and correct CRS statment. AV/MOA/001 & OMM 2.10
-
30. Handling of technical log, cabin condition log, refuel log and other aircraft documentation. AV/MOA/001 & OMM 2.10
-
31. Certification standards. CRS issue in Tech Log. B1 and B2 Certifer scope of authorsation for Air Vanuatu understanding. AV/MOA/001 & OMM 2.10
-
32. Fax, email, MOC Phone contact details for Air Vanuatu MCC etc. QEPM 3-2-6-120
-
33. Review Air Vanuatu & Qantas publications held as per latest Revision Status Advice and at correct revision. QEPM 3-2-6-120
-
34. Review any Air Vanuatu Check Sheets, Quality Bulletins available to NF Authorised personel to ensure they are being received, read and achnowledged. OMM 1.4
-
35. Qantas Intranet access is available to Air Vanuatu Technical Publications. QEPM 3-2-6-120
-
36. Engine ground run arrangements if there is a need for fly in support? QE MOE 2.23
EQUIPMENT & TOOLING
-
37. Condition of Oxygen & N2 charging trolly, regulator, hoses, cylinders etc.… Is there a periodic maintenance schedule for the carts. QEPM 3-9-20-009 & 3-9-35-010
-
38. Ensure Oxygen supplier is assessed and included in QEPM 3-9-35-009
-
39. Provision for recharging aircraft main and portable oxygen cylinders. QEPM 3-9-35-010
-
40. Tooling and equipment condition and storage. Is the tool/equipment holding adequate for the aircraft handled and work undertaken. MOE 2.4
-
41. Aircraft fluid replenishment equipment, control, maintenance, condition and fluid identification. QEPM 5-2-25-010
-
42. Aircraft jacks/wheel change jacks, control, maintenance and condition. QEPM 5-2-2-010
-
43. Aircraft tow bars, control, maintenance and condition. Correct tow bar with correct strength shear pins fitted for the Qantas aircraft operating to the station. QEPM 5-2-25-010
-
44. Access equipment - steps,stands and high-lift units etc, control, maintenance and condition. QEPM 5-2-25-010
-
45. Workshop Vans - Condition. Van contents adequate for operation. Condition of technical publications/tools/parts carried in the van. Uncontrolled parts/materials/fluids. QE MOE 2.4
-
46. Availability of engine change kits, slings, spare engine stands and tooling if any. QEPM 3.2.2.020
-
47. Calibration of tooling. Who calibrates tooling? To what standards. recalibration date control method. Calibration stickers. QEPM 5-3-2-050
-
48. Check eTMS tooling & equipment recalibration overdue reports. QEPM 5-3-2-040
-
49. Use of OEM approved tools or equipment , unless the use of alternative tooling or equipment is approved as an alternative. QEPM 5-3-2-0225
-
50. Significant tooling /equipment Out of Calibration tolerance process? How are Out of Tolerance Investigation (OTI) reports actioned. QEPM 5-3-2-032
-
51. How is personal/Company tooling controlled? Tool lists. Lost tools etc. QEPM 5-3-2-020 & 021
AIRCRAFT HANDLING & SERVICING. JAA 145.65(b)
-
52. Toilet and Potable Water Servicing. Who provides service? Check procedures and service standards. Chlorination of portable water.
-
53. Parking position guidance, marshalling and arrival routine. OMM 2.20
-
54. GPU, ASU, Air Conditioning. Equipment positioning, operation, condition and maintenance. OMM 2.20 & QEPM 5-3-2-080
-
55. Fire extinguisher available on the ramp. OMM 2.20
-
56. Operation of passenger doors. Who opens doors? Training and safety requirements. QEPM 3-2-1-010
-
57. Landing gear pins fitted, pitot probe covers etc. Overnight parking requirements. QEPM 3-9-34-010
-
58. Engine start and push back procedures, safety. <br>Towing procedures. QEPM 3-2-4-030, OMM 2.20
-
59. Clearance of defects, Hold Item procedures, MELs. System deactivation/reactivation, documentation. QEPM 2-4-5-025
-
60. Simultaneous maintenance procedures in use and understood. QEPM 3-2-5-010
-
61. ETOPS/EDTO. Procedures understood and in use. Is Air Vanuatu Qantas ETOPS/EDTO Manual available. QEPM 3-2-6-120
-
62. Independent Inspections procedures available and understood. QEPM 3-2-5-020<br>
-
63. Independent Check procedure understood. QEPM 3-2-5-021
FUELLING
-
64. Review Fueling Hydrant Dispenser or Tanker?<br>Hydrant pit condition, Bonding wire between aircraft and tanker/hydrant dispenser QEPM 3-9-28-010, OMM 2.20
-
65. Samples seen from Refueling Hydrant/Tanker and water test carried out. OMM 2.20
-
66. Refueling Hydrant Dispenser /Tanker condition. Filter change date, dead mans handle used, Filter PD pressure checked, meters fully operational, fuel docket. OMM 2 20
-
67. Post refuelling aircraft fuel tank water check carried out. OMM 2.20
STORAGE
-
68. Have the customer parts been correctly receipted into the QE System? QEPM 3-2-6-005
-
69. Storage building/room condition,cleanliness, environmental control, security. (temperature and humidity) Binning system. QEPM 4-3-3-030
-
70. Correct segregation of unserviceable/serviceable parts and commercial parts from aircraft parts. QEPM 4-3-3-030
-
71. Check segregation of Qantas parts from other operators. QEPM 3-2-6-005
-
72. Storage of spares, in ATA containers, blanks fitted, serviceable labels (Form 6) Condition of parts in storage. QEPM 4-3-3-030
-
73. Storage of ESDS parts. ESDS handling procedures. QEPM 3-9-20-030
-
74. Air Vanuatu Storage of aircraft parts as per customer requirements. QEPM 3-2-6-005
-
75. Storage of oil and aircraft fluids. Are the correct fluids available for Engines, APU, IDG/VFG/Hydraulic fluid? MOE 2.3
-
76. Local purchase of any items for Air Vanuatu use. (eg engine oil) Are they approved and correctley receipted. QEPM 4-3-4-040
-
77. Shelf life control procedures. QEPM 4-3-3-010
-
78.Quarantine Store sercured and not accessable to unauthorised personnel. QEPM 4-3-3-030, MOE 1.7
REPORTING
-
79. Are Reportable Defect (MDR) procedures understood - reports made within 48 hours via Form 500. QEPM 3-2-6-120
-
80. Are applicable MDR removed parts retained and held in the quarantine store. QEPM 7-2-1-030
-
81. Is there a local management review of safety issues and maintenance error? MOE 3.1
-
82. Are events investigated (MEDA) and actions taken to prevent reoccurrence? MOE 2.24
-
83. Is there a system for tracking investigations & actions with effective closure of actions? MOE 3.1
-
84. Is the 36 hour part fitment process with alternative ARCs utilised and known by station staff? QEPM 4-2-4-010
Record List of Findings
-
85. Record AQD Findings for non compliances/observations and record numbers against the checklist item.
-
Quality & Safety 145 CAA Vanuatu Line Station Audit Checklist (Rev 1/Nov 14)
