Quality Walk Round

• Conducted on

  Date

• Prepared by

• Location

  Ash

  Beech

• did you feel welcome?

  Yes

  No

• was it an odourless/pleasant smelling environment?

  Yes

  No

• did the environment appear calm and well organised?

  Yes

  No

• did the areas look clean?

  Yes

  No

• are staff interacting with residents/patients?

  Yes

  No

• did the work and shared spaces look tidy?

  Yes

  No

Cleanliness and Infection Control

• Are there housekeeping records in place?

  Yes

  No

• Has it been cleaned at appropriate times?

  Yes

  No

• Are staff wearing uniforms? (scrubs if dealing with Covid outbreak?)

  Yes

  No

• Are there gloves available for staff?

  Yes

  No

• Are there handwashing signs in place?

  Yes

  No

• Are there handwashing materials available?

  Yes

  No

• Are there paper towels in the staff toilet?

  Yes

  No

• Look in 3 rooms. room 1 of 3. document room number:

• Is the room clean and tidy?

  Yes

  No

• Is there fresh drinking water in reach of the resident/patient?

  Yes

  No

• Look in 3 rooms. room 2 of 3. document room number:

• Is the room clean and tidy?

  Yes

  No

• Is there fresh drinking water in reach of the resident/patient?

  Yes

  No

• Look in 3 rooms. room 3 of 3. Document room number:

• Is the room clean and tidy?

  Yes

  No

• Is there fresh drinking water in reach of the resident/patient?

  Yes

  No

Safety and Suitability of premises and equipment

• Does the notice board look tidy with clear up to date information?

  Yes

  No

• Are there any environment issues that could lead to harm?

  yes

  no

• Are audits complete and accessible?

  Yes

  No

• Are the fire exits clear of obstacles?

  Yes

  No

• Is there any damaged equipment/broken furniture?

  yes

  no

• has this been reported?

  Yes

  No

• Set off a call bell, was there an appropriate response?

  Yes

  No

Resident/patient feedback

• Do you feel the food menus are personal and balanced?

  Yes

  No

• Do you feel staff have a good attitude to working and engage with residents/patients?

  Yes

  No

• Are there activities offered to residents/patients and are they person centred?

  Yes

  No

• Do you know who to contact, or how to raise any concerns, ie safeguards or complaints?

  Yes

  No

• Do you feel you are treated with dignity and respect?

  Yes

  No

• Do you feel safe?

  Yes

  No

• Is there anything else you wish to discuss, or any other feedback to add?

Staff feedback

• Do you feel safe at work today?

  Yes

  No

• Are there any staffing issues?

  yes

  no

• Is your mandatory training up to date?

  Yes

  No

• Have you had supervision within the last month?

  Yes

  No

• Do you know how to raise a safeguarding concern?

  Yes

  No

• Is there anything else you wish to discuss, or any other feedback to add?